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The Reef Hotel Casino Cairns - Handwritten Collection

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Photo gallery for The Reef Hotel Casino Cairns - Handwritten Collection

A rooftop pool area with a large glass dome structure, surrounded by palm trees and modern buildings.
A modern building with a sign for 'SDY KITCHEN STREET POOL'.
A modern bathroom with a large bathtub, a towel hanging on a rack, and a view of a balcony with a table and chairs.
A spacious indoor area with multiple seating arrangements, a central bar, and a distinctive ceiling design.
A hotel room with a balcony, a bed, a sofa, a small table, and a chair.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
35-41 Wharf Street, Cairns, QLD, 4870
  • Place, Reef Hotel Casino
    ‪3 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪5 min walk‬
  • Place, Cairns Marlin Marina
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior King Suite, City Views, 1 king bed with double spa

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of the city.

Junior King Suite, City Views, 1 king bed with double spa

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view of other buildings.

Junior Twin Suite, 2 Double size beds with Double Spa Bath

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view of buildings.

Deluxe Room, 1 King size bed, Pool Views with spa bath

8.8 out of 10
Excellent
(5 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

A hotel room with a bed, a TV, a desk with a chair, a balcony with a view, and a ceiling fan.

Superior room, 1 King Size Bed, City Views with Spa bath

9.2 out of 10
Wonderful
(67 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 2 King Single Size Beds City Views with Spa Bath

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Deluxe King Room, Park View, 1 king bed with single spa bath | Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

9.2 out of 10
Wonderful
(5 reviews)
  • Park view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

A hotel room with a large bed, a desk, a chair, a sofa, and a balcony with a view of a lake and mountains.

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath | Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

9.4 out of 10
Exceptional
(10 reviews)
  • Water view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cairns

Located in Cairns Central Business District, The Reef Hotel Casino Cairns - Handwritten Collection is within a 5-minute walk of Reef Fleet Terminal and within 15 minutes of other popular attractions like Cairns Esplanade. This 128-room, 5-star hotel welcomes guests with conveniences like a casino, an outdoor pool, and free in-room WiFi.

What's nearby

  • Reef Hotel Casino - 3 min walk - 0.2 miles
  • Cairns Esplanade Lagoon - 5 min walk - 0.3 miles
  • Cairns Esplanade - 5 min walk - 0.3 miles
  • Cairns Convention Centre - 6 min walk - 0.4 miles
  • Cairns Marlin Marina - 6 min walk - 0.4 miles

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Dundees on the Waterfront - ‬5 min walk
  • ‪Hemingway’s Brewery - ‬4 min walk
  • ‪Rattle n Hum Cairns - ‬7 min walk
  • ‪Boardwalk Social by Crystalbrook - ‬8 min walk
  • ‪Howlin' Jays - ‬8 min walk

About this property

The Reef Hotel Casino Cairns - Handwritten Collection

At The Reef Hotel Casino Cairns - Handwritten Collection, guests enjoy a casino, an outdoor pool, and a gym. Parking is available for AUD 12.00 per night (AUD 20.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect to find free WiFi and 42-inch LCD TVs with digital channels and pay movies. Beds are dressed in pillow menus and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Balconies, minibars, and espresso makers are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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9.0 out of 10, Wonderful, 1,012 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (AUD 12 per night)
  • Valet parking on site (AUD 20 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 39 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Flinders Bar and Grill
  • Merchant Cafe
  • Soy Kitchen Street Food
  • Tamarind

Things to do

  • 38 gaming tables
  • 455 slot machines
  • Billiards/pool table
  • Casino (26,566 square feet of space)
  • Evening entertainment
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4,080 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 80.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 150 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

Are free cancellation options available at The Reef Hotel Casino Cairns - Handwritten Collection?

The Reef Hotel Casino Cairns - Handwritten Collection offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Reef Hotel Casino Cairns - Handwritten Collection?

As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at The Reef Hotel Casino Cairns - Handwritten Collection on Sep 13, 2026 start from $241, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Reef Hotel Casino Cairns - Handwritten Collection?

This hotel is situated in Cairns Central Business District within a 10-minute walk of Cairns Esplanade, Reef Fleet Terminal, and Cairns Marlin Marina. You'll also find Reef Hotel Casino and Cairns Esplanade Lagoon less than a mile away.

Is parking available on site at Pullman Reef Hotel Casino?

Yes, valet parking is offered for AUD 20 per night and self parking is available for AUD 12 per night. An electric car charging station is also available for guests.

Are there luxury amenities available at Pullman Reef Hotel Casino?

Yes, guests can indulge in luxuries such as an outdoor pool, 4 restaurants, and in-room massages at this hotel.

Does The Reef Hotel Casino Cairns - Handwritten Collection feature a casino on the premises?

Yes, The Reef Hotel Casino Cairns - Handwritten Collection has a casino that's 26566 square feet and includes 38 gaming tables, 455 slot machines, and a VIP room.

Is there an indoor pool at The Reef Hotel Casino Cairns - Handwritten Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

What will couples enjoy most about a stay at Pullman Reef Hotel Casino?

This waterfront hotel offers many amenities for couples, including in-room massages as well as 4 restaurants and an outdoor pool.

Does Pullman Reef Hotel Casino have a hot tub?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does The Reef Hotel Casino Cairns - Handwritten Collection have a restaurant with a breakfast menu?

Yes, The Reef Hotel Casino Cairns - Handwritten Collection has 4 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does The Reef Hotel Casino Cairns - Handwritten Collection allow pets to stay free of charge?

No, pets aren't allowed at The Reef Hotel Casino Cairns - Handwritten Collection though service animals are welcome.

Does Pullman Reef Hotel Casino have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from The Reef Hotel Casino Cairns - Handwritten Collection?

The closest major airport to The Reef Hotel Casino Cairns - Handwritten Collection is Cairns Intl. Airport (CNS), which is 5 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Pullman Reef Hotel Casino?

Yes, every guestroom at Pullman Reef Hotel Casino comes with a balcony and some offer city and pool views.

Does The Reef Hotel Casino Cairns - Handwritten Collection have a wedding venue on site?

There are wedding services available at The Reef Hotel Casino Cairns - Handwritten Collection if that's in your vacation plans.

Pullman Reef Hotel Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 725 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious room, great location, good breakfast.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in the heart of Cairns
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ate breakfast on our last day at the Merchant Cafe and it was so delicious!!!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, friendly staff. Really enjoyed.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Niamh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful big comfortable bedroom. Extremely helpful concierge (both gentlemen we dealt with). Excellent location for trips to barrier reef and good restaurants hereby. Very nice outdoor pool area.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking diatance to the harbour with lots of restaurants. Friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

gretel

Needs updating. Especially pool area.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It was luxurious and beautiful.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

ANDREW Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms very clean and comfortable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Davoud

Liked: Cleanliness, property conditions & facilities
Excellent hotel, excellent staff and excellent location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities
Very nice people extremely well located. Close to eateries and boats
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ellena

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect room and location, great friendly staff too. The only downside was the gym, as it was a bit dirty and didn’t have any mats. The sauna had a huge draft coming in too. Honestly though, everything else about our stay was fantastic.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities
The staff were very helpful rooms clean recommended
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Great location, staff were all friendly and our suite was amazing, highly recommend!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Iris

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful from check in to check out. Great welcoming staff,
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Trifon

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! Everyone I met were so friendly and helpful!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Vinita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. The staff was very helpful.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Enitza Damaris George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was simply fantastic! Knowledgeable and friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

HUGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level 4 had a spa bath and view of the treetops and mountains
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman Reef Casino is an excellent place to stay. Only a short walk to the city center, yet still quiet.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff were great!
Stayed 1 night in Aug 2025