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Pullman Reef Hotel Casino

5.0 star property
Luxury hotel with 4 restaurants and a casino

Choose dates to view prices

Photo gallery for Pullman Reef Hotel Casino

City view from property
Premium Junior King Suite, Water Views, 1 King Bed with Double Spa | Minibar, in-room safe, desk, iron/ironing board
Premium Junior King Suite, Water Views, 1 King Bed with Double Spa | Minibar, in-room safe, desk, iron/ironing board
Front of property
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
35-41 Wharf Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Reef Fleet Terminal
    ‪3 min walk‬
  • Place, Reef Hotel Casino
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa | Minibar, in-room safe, desk, iron/ironing board

Junior King Suite, City Views, 1 king bed with double spa

9.4 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Junior Twin Suite, 2 Double size beds with Double Spa Bath

10.0 out of 10
Exceptional
(4 reviews)
  • 581 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King size bed, Pool Views with spa bath

8.8 out of 10
Excellent
(5 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

Superior room, 1 King Size Bed, City Views with Spa bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 1 King Size Bed, City Views with Spa bath

9.4 out of 10
Exceptional
(59 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 2 King Single Size Beds City Views with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room with Spa Bath and City View with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Superior Room with Spa Bath and City View with free self-parking

  • Sleeps 2

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Deluxe King Room, Park View, 1 king bed with single spa bath | Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

9.0 out of 10
Wonderful
(4 reviews)
  • 388 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa | Minibar, in-room safe, desk, iron/ironing board

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

10.0 out of 10
Exceptional
(7 reviews)
  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath | Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

9.4 out of 10
Exceptional
(9 reviews)
  • 388 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Junior King Suite Water Views Double Spa with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Premium Junior King Suite Water Views Double Spa with free self-parking

  • Sleeps 2

View all photos for Premium Deluxe King Room Water Views Single Spa with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room Water Views Single Spa with free self-parking

  • Sleeps 2

View all photos for Premium Deluxe Twin Room Water Views Single Spa with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe Twin Room Water Views Single Spa with free self-parking

  • Sleeps 2

View all photos for Deluxe King Room Park View Single Spa with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room Park View Single Spa with free self-parking

  • Sleeps 2

View all photos for Premium Deluxe King Room Water Views Accessible Bathroom with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room Water Views Accessible Bathroom with free self-parking

  • Sleeps 2

View all photos for Junior King Suite With Spa Bath With Free Self-Parking

Minibar, in-room safe, desk, iron/ironing board

Junior King Suite With Spa Bath With Free Self-Parking

  • Sleeps 2

View all photos for Superior King Room with Spa Bath and City View with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Superior King Room with Spa Bath and City View with free self-parking

  • Sleeps 2

View all photos for Superior Twin Room with Spa Bath and City View with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room with Spa Bath and City View with free self-parking

  • Sleeps 2

View all photos for Deluxe King Room with Pool View and Spa Bath with free self-parking and one drink voucher

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room with Pool View and Spa Bath with free self-parking and one drink voucher

  • Sleeps 2

View all photos for Junior Two Double Suite with Spa Bath with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Junior Two Double Suite with Spa Bath with free self-parking

  • Sleeps 2

View all photos for Executive King Suite with Plunge Bath with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Executive King Suite with Plunge Bath with free self-parking

  • Sleeps 2

View all photos for Presidential King Suite with Spa Bath with free self-parking

Minibar, in-room safe, desk, iron/ironing board

Presidential King Suite with Spa Bath with free self-parking

  • Sleeps 2

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Hilton Cairns

Cairns Central Business District
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,001 reviews
$124 nightly
The price is $137
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Total with taxes and fees
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About the neighborhood

Cairns

Located in Cairns Central Business District, Pullman Reef Hotel Casino is next to Cairns Esplanade and Reef Hotel Casino. This 128-room, 5-star hotel welcomes guests with conveniences like a casino, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Reef Fleet Terminal - 3 min walk - 0.2 miles
  • Reef Hotel Casino - 3 min walk - 0.2 miles
  • Esplanade Lagoon - 6 min walk - 0.4 miles
  • Cairns Marlin Marina - 6 min walk - 0.4 miles

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Dundees on the Waterfront - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Blu Marlin Bistro - ‬4 min walk
  • ‪The Chambers - ‬6 min walk
  • ‪Cafe Sunrise - ‬3 min walk

About this property

Pullman Reef Hotel Casino

Luxury hotel with 4 restaurants and a casino
At Pullman Reef Hotel Casino, guests enjoy a casino, an outdoor pool, and a gym. Parking is available for AUD 12.00 per night (AUD 20.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect to find free WiFi and 42-inch LCD TVs with digital channels and pay movies. Beds are dressed in pillow menus and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Balconies, iPod docks, and minibars are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Pullman Cairns International
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 1,003 reviews
$132 nightly
The price is $145
Jan 21 - Jan 22, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (AUD 12 per night)
  • Valet parking on site (AUD 20 per night; includes in/out privileges)
  • Limited onsite valet and self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 39 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Flinders Bar and Grill
  • Merchant Cafe
  • Soy Kitchen Street Food
  • Tamarind

Things to do

  • 38 gaming tables
  • 455 slot machines
  • Billiards/pool table
  • Casino (26,566 square feet of space)
  • Evening entertainment
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4,080 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 80.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 150 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

Are free cancellation options available at Pullman Reef Hotel Casino?

Pullman Reef Hotel Casino offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Pullman Reef Hotel Casino?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Pullman Reef Hotel Casino on Jan 11, 2026 start from $151.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Pullman Reef Hotel Casino?

This hotel is situated in Cairns Central Business District, just steps from Cairns Esplanade and Reef Hotel Casino, and within a short walk of Reef Fleet Terminal. You'll also find Esplanade Lagoon and Cairns Marlin Marina less than a mile away.

Will I be able to park at Pullman Reef Hotel Casino?

Yes, valet parking is offered for AUD 20.00 per night with in/out privileges. Electric car charging is also available for guests.

Does Pullman Reef Hotel Casino feature a casino on the premises?

Yes, Pullman Reef Hotel Casino has a casino that's 26566 square feet and includes 38 gaming tables, 455 slot machines, and a VIP room.

Is there an indoor pool at Pullman Reef Hotel Casino?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

What will couples enjoy most about a stay at Pullman Reef Hotel Casino?

This waterfront hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and 3 bars.

Are there hot tubs at Pullman Reef Hotel Casino?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does Pullman Reef Hotel Casino have a restaurant with a breakfast menu?

Yes, Pullman Reef Hotel Casino has 4 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Pullman Reef Hotel Casino allow pets to stay free of charge?

No, pets aren't allowed at Pullman Reef Hotel Casino though service animals are welcome.

Are there connecting rooms at Pullman Reef Hotel Casino?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Pullman Reef Hotel Casino?

The closest major airport to Pullman Reef Hotel Casino is Cairns Intl. Airport (CNS), which is 4.3 mi away (14 minutes by car).

Can I book a room with a balcony at Pullman Reef Hotel Casino?

Yes, every guestroom at Pullman Reef Hotel Casino comes with a balcony with some featuring park or pool views.

Does Pullman Reef Hotel Casino have a wedding venue on site?

There are wedding services available at Pullman Reef Hotel Casino if that's in your vacation plans.

Pullman Reef Hotel Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Staff, Tim is great. Very helpful. Amenities, location, breakfast.
Stayed 4 nights in Nov 2025

10/10 Excellent

Bethsaida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay and visit the Great Barrier Reef. The hotel is perfectly located, with a 5 minute walk to the marina where all the tours begin for the Great Barrier Reef. The staff were so friendly and helpful in the most wonderful way, and a special thank you to Jacob. The restaurants and their staff were so kind, and the food ever so generous and delicious. Not to forget their amazing breakfasts, any meal will be a great start to your day of sightseeing. Our rooms were clean, quiet and spacious with a lovely view of the city. All in all a truly magical experience. Highly recommend staying here.
Stayed 4 nights in Sep 2025

10/10 Excellent

JACK

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Old but Gold

Very friendly and helpful staff. It's an old property so decor looks a bit dated but most of the modern facilities and conforts are still there. Location is excellent, close to city centre and reef terminal. Overall, really enjoyed my stay here and def will stay again should I visit Cairns again
Stayed 2 nights in Sep 2025

10/10 Excellent

Zahra

Stayed 6 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Joyce M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

Wonderful staff, very friendly and efficient. The rooms are spacious and well kept. Would come back to this hotel again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property stayed before never dissapointed Doorman Matthew so helpful
Stayed 4 nights in Aug 2025

10/10 Excellent

Diane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do it! Book here

Fantastic service
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfy
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shops, very clean and good room service.
Stayed 6 nights in Aug 2025

10/10 Excellent

OTTO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

Excellent service and very comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure at the Pullman Reef
Stayed 1 night in Aug 2025

10/10 Excellent

John, Glendora

Liked: Staff & service, amenities, property conditions & facilities
I was very happy with this hotel. The room was spacious with a nice view. The hotel breakfast was excellent. I had it every morning. The staff was very polite and helpful when I made requests. For example, I asked for a late checkout and they added an hour. The hotel was fully booked that day, so it was a very fair concession. The convenience of the hotel cannot be overstated. It’s close to shopping and numerous attractions in downtown Cairns. I had a helicopter ride one morning and it was only a 10 minute walk to the helipad. Next time I’m in Cairns, I will be staying here.
Stayed 4 nights in Aug 2025

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs a buffet breakfast

Everything is wonderful at this hotel APART from the breakfast. It’s a la carte! Who on earth has time to wait for that when you have tours that leave 7:30/8am. It’s impractical. We arrived and got a take away coffee 25 mins after getting there. Service is SOOOOOOOOOOO slow. They need to change this pronto. Ruined an otherwise 5 star hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff were great!
Stayed 1 night in Aug 2025

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the bed very comfortable to sleep in. I also find it easy with the Vallet Parking. It just relieved the stress of looking around for parking.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Hotel Staff Amiable, Friendly, Quick To Help & Utterly Amazing. Room Well Appointed & Clean. Easy Access To Many Areas & Transport.
Stayed 5 nights in Jul 2025

10/10 Excellent

Veronica

Stayed 2 nights in Jul 2025

6/10 Okay

Shannon

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Lyndele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Check in easy upgraded me without ever asking and I am not a special member. Good location if you were going on a dive expedition.
Stayed 1 night in Jul 2025

10/10 Excellent

Lian Chuan

Stayed 1 night in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Troy

Stayed 1 night in Jul 2025

10/10 Excellent

Karla Leigh Pearl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The restaurants
Stayed 5 nights in Jul 2025

6/10 Okay

Peter

Business traveler
Liked: Staff & service, property conditions & facilities
Very nice rooms, very helpful and responsive staff, nice outlook, good bed, street noise from yelling drunken people not so nice, two cockroaches one in the bathroom and one in the bedroom which I discovered the next morning. I terminated their lodgings.
Stayed 1 night in Jul 2025

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