Heritage Grange At Thurston

3.0 star property
Hotel in Bury St Edmunds with spa services and a restaurant

Choose dates to view prices

Photo gallery for Heritage Grange At Thurston

Traditional house with a wooden deck and covered outdoor area, surrounded by a well-maintained lawn and lush greenery.
Traditional Tudor-style building with a symmetrical facade and black and white timber framing.
Cross a tranquil bridge surrounded by lush greenery.
Relax in a stylish room with a large bed, flat-screen TV, and a window with floral curtains.
Relax in this stylish living area with a sofa set, chairs, and coffee table, surrounded by a grid-patterned ceiling and large windows.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Room service
  • Bar
  • Laundry

Explore the area

View in a map
Barton Road, Thurston, Bury St Edmunds, England, IP31 3PQ
  • Greene King Brewery
    ‪10 min drive‬
  • The Apex
    ‪11 min drive‬
  • Ickworth House
    ‪19 min drive‬
  • Cambridge (CBG)
    ‪40 min drive‬

Room options

Family Room (Single)

  • Sleeps 1
  • 1 Double Bed

Suite Garden View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Twin Room, Rear View

  • 360 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Economy Double Room (double)

8.0 out of 10
Very good
(5 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Double Room, Garden View

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room (double)

8.0 out of 10
Very good
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Annex Building (double)

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, Annex Building

  • 108 sq ft
  • Sleeps 1
  • 1 Double Bed

Large Double

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Double Room, Rear View

  • 360 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Junior Suite Twin Garden View

  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Basic Double Room

  • Sleeps 1
  • 1 Double Bed

Family Room (Four)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Log Cabin Double

  • 232 sq ft
  • Sleeps 3
  • 1 King Bed

Log Cabin, Accessible Double

7.4 out of 10
Good
(3 reviews)
  • 232 sq ft
  • Sleeps 2
  • 1 Double Bed

Large Twin

  • 194 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Log Cabin Twin

  • 232 sq ft
  • Sleeps 2
  • 2 Twin Beds

Log Cabin Accessible Twin

  • 232 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Bury St Edmunds

Heritage Grange At Thurston is located within a few miles (5 km) of Flo-ridaz Hovercraft and Rougham Control Tower Aviation Museum. This 18-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Greene King Brewery - 10 min drive - 6.9 miles
  • St Edmundsbury Cathedral - 10 min drive - 7.5 miles
  • Bury St Edmunds Abbey - 11 min drive - 7.1 miles
  • The Apex - 11 min drive - 8.3 miles
  • Ickworth House - 19 min drive - 13.4 miles

Getting around

  • Thurston Station - 6 min drive
  • Stansted Airport (STN) - 59 min drive

Restaurants

  • ‪Bury Bowl - ‬9 min drive
  • ‪Moreton Hall - ‬8 min drive
  • ‪The Greyhound - ‬6 min drive
  • ‪Gardeners Arms - ‬7 min drive
  • ‪The Bull Freehouse - ‬7 min drive

About this property

Heritage Grange At Thurston

Hotel in Bury St Edmunds with spa services and a restaurant
Guests of Heritage Grange At Thurston enjoy access to free WiFi in public areas, meeting rooms, and conference space. A stay here includes free parking. Additional amenities include a terrace, laundry facilities, and a picnic area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, ironing boards, and desks are other standard amenities. Housekeeping is available once per stay.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Languages

English, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant and Bar

Family friendly

  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 9:30 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet (varies based on length of stay)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 13 for adults and GBP 7.95 for children
  • Pet fee: GBP 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
  • Late check-out fee: GBP 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-10:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Grange Bury St Edmunds
Grange Hotel Bury St Edmunds
The Grange Hotel
Heritage Grange At Thurston Hotel
Heritage Grange At Thurston Bury St Edmunds
Heritage Grange At Thurston Hotel Bury St Edmunds

Frequently asked questions

Is free cancellation available at Heritage Grange At Thurston?

Heritage Grange At Thurston offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Heritage Grange At Thurston?

This hotel is located in Bury St Edmunds, close to Abbey Gardens, Bury St Edmunds Abbey, and The Abbey Gate. You'll also find Pakenham Watermill and Flo-ridaz Hovercraft within a short drive.

Is parking available on site at Heritage Grange At Thurston?

Yes, uncovered self parking is offered for free at the hotel.

Is a spa located at Heritage Grange At Thurston?

Spa services at the hotel include body wraps, mani/pedis, massages, and facials.

Does Heritage Grange At Thurston have a casino at the property?

No, Heritage Grange At Thurston doesn't have a casino.

Will I find an indoor pool at Heritage Grange At Thurston?

No, there is no indoor pool at this hotel.

Is Heritage Grange At Thurston good for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include river views and free Internet access.

Are there hot tubs at Heritage Grange At Thurston?

No, this hotel doesn't have a spa tub.

Does Heritage Grange At Thurston have a restaurant that serves breakfast?

Yes, Heritage Grange At Thurston serves an English breakfast for a surcharge each morning at Restaurant and Bar.

Will Heritage Grange At Thurston allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Heritage Grange At Thurston for a fee of GBP 15 per pet, per night.

Does Heritage Grange At Thurston have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Heritage Grange At Thurston?

The closest major airport to Heritage Grange At Thurston is Cambridge (CBG), which is about 26.7 mi away.

Are there rooms with balconies at Heritage Grange At Thurston?

No, there aren't any guestrooms with balconies at Heritage Grange At Thurston.

Heritage Grange At Thurston Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 97 out of 309 reviews
Rating 8 - Good. 107 out of 309 reviews
Rating 6 - Okay. 60 out of 309 reviews
Rating 4 - Poor. 28 out of 309 reviews
Rating 2 - Terrible. 17 out of 309 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

kevin

Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Amenities
Low stress overnight trip. We took a chance on an early check in and the team were calm and relaxed and were very helpful, we booked breakfast which was superb value and utterly delicious- great veggie breakfast and good coffee and extras available. We stayed in a lodge room, which was perfectly adequate- comfy bed and free WiFi. A few areas to improve from a decorative point of view but a good value and relaxing stay.
Stayed 1 night in Apr 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and nice location Easy parking
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Gloria

A very clean, spacious room. A good choice of meals in the evening. Lovely peaceful surroundings.
Stayed 1 night in Apr 2025

10/10 Excellent

Keitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, quiet

Lovely historic property, huge room, excellent shower. Dinner was available and really good.
Stayed 1 night in Mar 2025

6/10 Okay

Jacob Robert

Business traveler
Liked: Cleanliness, staff & service
Fine property friendly staff Jsut dated and in need of refurbishment
Stayed 1 night in Mar 2025

6/10 Okay

Duncan

Disliked: Staff & service, property conditions & facilities
The most unfriendly hotel I have ever stayed in - staff (especially the receptionist) were rude.
Stayed 2 nights in Mar 2025

10/10 Excellent

Percy

Traveled with family
Disliked: Amenities, property conditions & facilities
In need of updating
Stayed 1 night in Mar 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was much better than i was expecting. The room was smallish but everything i needed, it was clean and the bed and bedding really comfortable. The food in the dining room was fantastic! The prices reflected the standard of food well. The price of the wine might have been a bit over the top, but it was my fault for not checking the prices beforehand. The staff that i met were welcoming, helpful and pleasant, especially Dinah (excuse the spelling). All in all, a very pleasant and value for money stay
Stayed 1 night in Feb 2025

2/10 Terrible

Luis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Argumentative & rude.

Manager and wife are very argumentative and rude to customers.
Stayed 1 night in Feb 2025

10/10 Excellent

lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely quiet secluded gem of a place. Nothing too much trouble for the lovely couple running the Grange for the past 18 years. Facilities wise bed was super comfy, room clean, the generous sized bathroom needs a bit of a revamp but doesn't affect use (shower screen and windows). Food was delish and homecooked. A relaxing atmosphere and a peaceful 3 night stay.
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place run by a lovely couple. The only complaint was the shower had very bad water pressure but it’s an old place, so you expect such. It had a bath, so you can just plan on doing that if you want a better experience.
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service

Superb location

Only stayed one night, as just passing through. Super friendly staff (who turned out to be the owners) Excellent food! Easy parking, off the main road. Lovely and quiet. Stunning property. Superb location. Stayed in the annex, which was ok, but a bit tired.....
Stayed 1 night in Jan 2025

6/10 Okay

Shirley

Business traveler
Disliked: Property conditions & facilities
This hotel was ok, but needs quite a lot of TLC! The rooms are looking very tired, and there was quite a major leak in the roof when I stayed. The food options in the dining room were good though, and the staff were friendly (when you could find someone!).
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Traveled with family
Stayed 2 nights in Dec 2024

6/10 Okay

Paul

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for business trips in the area

I stay here regularly when on business in the area and I’m never disappointed. Great building with loads of character, a variety of comfortable rooms, friendly staff and great food. What’s not to like ?
Stayed 1 night in Sep 2024

8/10 Good

stephen john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Margaret

Stayed 1 night in Oct 2024

2/10 Terrible

Ciaran

Business traveler
Disliked: Amenities
Sadly despite informing Hotel of arriving late I was refused my booking, In a hurry I forgot my cards & the attitude of staff was Utterly Unbelievable, I am a respectable lady of senior years also diabetic. Only visiting to lecture at nearby college next day. I asked if he would phone my husband to confirm bank details were same as booking. 3 hours drive from home late on a wet night I was forced to sleep in my car with only a jacket for bedding, Utterly Disgusted & considering Trading standards etc
Stayed 1 night in Oct 2024