4/10 Poor
James
Dec 29, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were good, friendly and helpful.
I was put in a room outside of the main building. Had a bit of a motel vibe.
The room itself, a classic double.. disgusting!!
Stains on the carpet, paint over the curtains and side of the tv. Units completely dated.
Bathroom full of mould.
Ceiling light fittings broken.
Very poor dodgy repairs maid around the room.
Main issue.. the room was freezing. They provided an extra oil heater in the room which I had to put on full next to the bed.
The bathroom was like an ice box, even the floor was ice cold to walk on.
The mould around the bathroom was disgusting.
The room front door led to the path and grass area on the site. The door did not feel secure at all and let in air and light. I did not feel safe if I’m honest. Anyone could walk onsite and attempt access to the outbuilding rooms.
I could hear conversations from the room next door which went on all night so I didn’t really get to sleep, the cold also didn’t help with sleeping.
Maybe the rooms in the main building are a 3* but what I experienced wasn’t even rateable as a 1*.
Before I left I had a look inside the kettle, what was growing in it was unidentifiable. The water must have been left in there for some time. Disgusting!
In my view, that room was not fit for purpose but I had no choice but to use it as no other rooms were available and I arrived in the early hours of the morning. I spent 6h in that room. Never again will I stop there.
James
Stayed 1 night in Dec 2025
