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Best Western Priory Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Priory Hotel

Front of property
Exterior
Daily full breakfast for a fee
Superior Room, 1 Double Bed, Non Smoking | View from room
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Mildenhall Road Suffolk, Bury St Edmunds, England, IP32 6EH
  • Place, The Apex
    ‪3 min drive‬
  • Place, St Edmundsbury Cathedral
    ‪4 min drive‬
  • Place, Bury St Edmunds Abbey
    ‪5 min drive‬
  • Airport, Cambridge (CBG)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Classic Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Double Bed, Non Smoking

Classic Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Bury St Edmunds

Best Western Priory Hotel places you within a mile (2 km) of CurveMotion and Bury St Edmunds Leisure Centre. This 36-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • The Apex - 3 min drive - 1.3 miles
  • Abbey Gardens - 3 min drive - 1.3 miles
  • St Edmundsbury Cathedral - 4 min drive - 1.5 miles
  • The Athenaeum - 4 min drive - 1.5 miles
  • Bury St Edmunds Abbey - 5 min drive - 1.9 miles

Getting around

  • Bury St Edmunds Station - 12 min walk
  • Stansted Airport (STN) - 57 min drive

Restaurants

  • ‪The Rising Sun - ‬3 min drive
  • ‪Bury Chippy - ‬2 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Edmundo Lounge - ‬3 min drive
  • ‪The Old Cannon Brewery - ‬17 min walk

About this property

Best Western Priory Hotel

Guests of Best Western Priory Hotel enjoy free WiFi in public areas, a meeting room, and express check-in. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include express check-out, a terrace, and laundry facilities.
Guests can enjoy LCD TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and phones are other standard amenities.

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  • Free WiFi
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The price is $92
May 16 - May 17
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Garden Restaurant

Family friendly

  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per night
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel
Best Western Priory Bury St Edmunds
Best Western Priory
Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel
Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel Bury St Edmunds

Frequently asked questions

What's there to do around Best Western Priory Hotel?

This hotel is located in Bury St Edmunds within a short 15-minute walk of CurveMotion. You'll also find Abbey Gardens and St Edmundsbury Cathedral within a short drive.

How much does it cost to stay at Best Western Priory Hotel?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Best Western Priory Hotel on May 31, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Priory Hotel?

Yes, self parking is offered for free at the hotel.

Does Best Western Priory Hotel have a casino on the premises?

No, Best Western Priory Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Priory Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Priory Hotel?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as an al fresco restaurant and a bar/lounge.

Does Best Western Priory Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Priory Hotel have a restaurant that serves breakfast?

Yes, Best Western Priory Hotel serves a full breakfast for a surcharge each morning at Garden Restaurant.

Will Best Western Priory Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Priory Hotel for a fee of GBP 10 per pet, per night.

Does Best Western Priory Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Best Western Priory Hotel?

The closest major airport to Best Western Priory Hotel is Cambridge (CBG), which is 26.2 mi away (32 minutes by car).

Can I book a room with a balcony at Best Western Priory Hotel?

No, there aren't any guestrooms with balconies at Best Western Priory Hotel.

Best Western Priory Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 217 out of 674 reviews
Rating 8 - Good. 242 out of 674 reviews
Rating 6 - Okay. 126 out of 674 reviews
Rating 4 - Poor. 58 out of 674 reviews
Rating 2 - Terrible. 31 out of 674 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, amenities
I booked this on behalf of a colleague " room was spotless, bed was comfortable and the breakfast was delicious".
Stayed 1 night in Feb 2026

10/10 Excellent

Matthew, Canterbury

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and of good quality. Staff were friendly and helpful. Good location for visiting Bury St Edmunds and the surrounding countryside
Stayed 2 nights in Feb 2026

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Paula

Very pleasantly surprised at how lovely this hotel was. We had dinner and breakfast and both were very good. Very clean and very friendly staff. Would definitely stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Nice size clean room and good food.
Stayed 3 nights in Jan 2026

8/10 Good

Simon

Stayed 1 night in Jan 2026

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel at a good price.
Stayed 1 night in Dec 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were good, friendly and helpful. I was put in a room outside of the main building. Had a bit of a motel vibe. The room itself, a classic double.. disgusting!! Stains on the carpet, paint over the curtains and side of the tv. Units completely dated. Bathroom full of mould. Ceiling light fittings broken. Very poor dodgy repairs maid around the room. Main issue.. the room was freezing. They provided an extra oil heater in the room which I had to put on full next to the bed. The bathroom was like an ice box, even the floor was ice cold to walk on. The mould around the bathroom was disgusting. The room front door led to the path and grass area on the site. The door did not feel secure at all and let in air and light. I did not feel safe if I’m honest. Anyone could walk onsite and attempt access to the outbuilding rooms. I could hear conversations from the room next door which went on all night so I didn’t really get to sleep, the cold also didn’t help with sleeping. Maybe the rooms in the main building are a 3* but what I experienced wasn’t even rateable as a 1*. Before I left I had a look inside the kettle, what was growing in it was unidentifiable. The water must have been left in there for some time. Disgusting! In my view, that room was not fit for purpose but I had no choice but to use it as no other rooms were available and I arrived in the early hours of the morning. I spent 6h in that room. Never again will I stop there.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 1 night in Dec 2025

8/10 Good

Nick

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for an overnight stay. A spacious, clean and well presented room. Friendly staff and good amenities.
Stayed 1 night in Dec 2025

6/10 Okay

Ian, Ashbourne

Stayed 2 nights in Dec 2025

4/10 Poor

Alexander

Business traveler
Liked: Cleanliness
Lack off staff on arrival, only one person serving at reception & the bar, had to hunt the person down to check in. Similar situation in the morning at breakfast. Hotel was like the Mary Celeste. Breakfast was overpriced for what it was.
Stayed 1 night in Dec 2025

8/10 Good

Jeanette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely breakfast & plenty of choices. Room cozy & clean. Quaint gardens & surroundings.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff was lovely and welcoming and would definitely return
Stayed 3 nights in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities
Good staff, clean quiet room
Stayed 1 night in Nov 2025

4/10 Poor

Christopher

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
well, on arrival, there was no hot water or heating in my room. The lady on reception was awesome and got a boiler engineer out as one part of the hotel was affected (which they didnt know about) - three hours later, the heating and hot water was back on, so was able to have a bath that night. The following morning, again there was no heatong or hot water., Reported to reception on leaving, who didnt seem interested. The toilet in my room had an intermittent fault whereby after flushing, the overflow would continually run for about an hour, then stop on it own, only to restart for no reason. This was really annoying as it woke me up multiple times and I had very little sleep. Eventually, I had to close the bathroom door and wear earplugs. Would not return.
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 2 nights in Nov 2025

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Excellent room. Loved the little treats left in the room for us. Courtyard room excellent for the dog.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mrs M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

Melody

Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good nice place friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff have been fantastic and the room is fabulous
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2025

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