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Crisol Puerta de Burgos

4.0 star property
Hotel in Burgos with a 24-hour front desk

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Photo gallery for Crisol Puerta de Burgos

Superior Double or Twin Room | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Cafe
Lobby
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Vitoria 69, Burgos, Burgos, 9006
  • Museum of Human Evolution
    ‪16 min walk‬
  • Plaza Mayor
    ‪2 min drive‬
  • Burgos Cathedral
    ‪3 min drive‬
  • Burgos (RGS-Villafria)
    ‪8 min drive‬

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Room options

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Standard Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.0 out of 10
Very good
(12 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room (2 adults and 1 child)

Minibar, in-room safe, desk, soundproofing

Triple Room (2 adults and 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

About the neighborhood

Burgos

Crisol Puerta de Burgos places you within a leisurely stroll of Marceliano Santa Maria Art Museum and San Lesmes Abad. The 162 rooms at this 4-star hotel include minibars and flat-screen TVs.

What's nearby

  • Museum of Human Evolution - 16 min walk - 0.9 miles
  • Plaza Mayor - 2 min drive - 1.1 miles
  • Burgos Cathedral - 3 min drive - 1.3 miles
  • Burgos University Hospital - 3 min drive - 1.4 miles
  • Burgos Castle - 4 min drive - 1.6 miles

Getting around

  • Burgos Station - 7 min drive
  • Burgos (RGS-Villafria) - 11 min drive

Restaurants

  • ‪El Plan B - ‬8 min walk
  • ‪Domino's Pizza - ‬7 min walk
  • ‪Cafetería Luján - ‬7 min walk
  • ‪Blue Gallery - ‬9 min walk
  • ‪Aldaba - ‬4 min walk

About this property

Crisol Puerta de Burgos

Hotel in Burgos with a 24-hour front desk
Guests of Crisol Puerta de Burgos enjoy free WiFi in public areas, conference space, and a water dispenser. Self parking is available for EUR 12 per day. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a banquet hall and wedding services.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bidets. Minibars, safes, and phones are also available. Housekeeping is available on request.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,380 square feet of conference space
  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Self parking fee: EUR 12 per day
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Puerta Burgos
Hotel Puerta de Burgos
Puerta Burgos
Puerta de Burgos
Zenit Puerta De Hotel Burgos

Frequently asked questions

Is free cancellation available at Crisol Puerta de Burgos?

Crisol Puerta de Burgos offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do near Crisol Puerta de Burgos?

This hotel is located in Burgos, a short 14-minute walk from Plaza de Espana and also 17 minutes on foot from Museum of Human Evolution. You'll also find Plaza Mayor and Casa del Cordon less than a mile away.

Is parking available on site at Crisol Puerta de Burgos?

Yes, parking is offered for EUR 12 per day.

Does Crisol Puerta de Burgos have a casino on the premises?

No, Crisol Puerta de Burgos doesn't have a casino.

Is there an indoor pool at Crisol Puerta de Burgos?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Crisol Puerta de Burgos?

Couples staying at this hotel will appreciate amenities like a minibar as well as wedding services and a 24-hour front desk.

Are there hot tubs at Crisol Puerta de Burgos?

No, this hotel doesn't have a spa tub.

Does Crisol Puerta de Burgos have a restaurant that serves breakfast?

Crisol Puerta de Burgos offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Crisol Puerta de Burgos allow pets to stay free of charge?

No, pets aren't allowed at Crisol Puerta de Burgos.

Are there connecting rooms at Crisol Puerta de Burgos?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Crisol Puerta de Burgos?

The closest major airport to Crisol Puerta de Burgos is Burgos (RGS-Villafria), which is 6.9 mi away (11 minutes by car).

Can I book a room with a balcony at Crisol Puerta de Burgos?

No, you won't find guestrooms with balconies at Crisol Puerta de Burgos.

Does Crisol Puerta de Burgos have a wedding venue?

There are wedding services available at Crisol Puerta de Burgos if that's in your vacation plans.

Crisol Puerta de Burgos Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 123 out of 509 reviews
Rating 8 - Good. 203 out of 509 reviews
Rating 6 - Okay. 112 out of 509 reviews
Rating 4 - Poor. 47 out of 509 reviews
Rating 2 - Terrible. 24 out of 509 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Business traveler
Liked: Staff & service
Disliked: Cleanliness
That is ok for business trip
Stayed 1 night in Jan 2025

8/10 Good

Ignasi

Business traveler
Liked: Cleanliness, staff & service, room comfort

Close your door from inside

During the afternoon, when I come back from the city I saw a two grups of poeple making check in. I went to my room and I close with security. While I was there there were some people trying to open my room, I go and open the door and said there is some one I think you were wrong with your room number, but they have the same room number as me, but they key doesn't work. They went to reception. After some minutes, again someone was opening the door, that time it was the receptionist. She was surprised that I was in the room, and she apologies. It was the same receptionist that attend to me.
Stayed 1 night in Oct 2024

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Orestes, RALEIGH

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was kind and helpful, but the hotel itself was terrible. I could barely sleep well, for the bed and mattresses were terrible. I woke up with backache every morning. I cannot recommend this hotel at all.

8/10 Good

Kenneth

Stayed 1 night in May 2023

4/10 Poor

i

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Disappointed

The staff were very nice and the hotel was clean. However the hotel advertises car parking, yet when i arrived there wasnt any and i had to park on a street 10 mins walk away. My room (310) was very tired and in desperate need of refurbishing. There was no iron or complimentary water in the room. The room service is supplied by a local takeaway and delivered to your room by a local takeaway. This is not really a problem if they get your order right and its prompt. Mine was late and they didn't bring what i ordered. My room was very noisy as its next to the road and the windows are single glazed with little soundproofing. I would not recommend or stay there again.
Stayed 1 night in May 2023

10/10 Excellent

Marianne

Stayed 1 night in Jan 2022

6/10 Okay

Vitor

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very nice and pleasant receptionist, entry hall is impressive not so much the rest of the hotel, says is a 4 star and it probably was about 10 years ago, needs a bit of TLC. Still nice place for a break, quiet and central.
Stayed 1 night in Jan 2022

8/10 Good

Ruben

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good road-trip stopover, 3.5! Stars

Good value for money. You can hear traffic as glass windows isolation is not that good but given it’s a quiet place we slept well. For a road-trip stopover is more than fine. Rooms are spacious and beds comfortable. It has a large bathroom with great shower.
Stayed 1 night in Oct 2021

8/10 Good

Manuela

Traveled with family
Liked: Staff & service
The location is perfect, the hotel needs a bit of work in the building, cleanliness of the exterior
Stayed 1 night in Oct 2021

6/10 Okay

keith

Overnight stay

Staff friendly, disappointed restaurant not open.
Stayed 1 night in Oct 2021

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

The pits

A hotel that says its a four star but barely merits a one. Wayer dames to corridors, dirty floors, peelibg paint. The worst hotel i have stayed in usung hotels.com. bitterly disappointed
Dirty floor in bathroom
Peeling halls
Wall damage
Ceiling damage
Stayed 1 night in Sep 2021

10/10 Excellent

José nataren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Aug 2021

6/10 Okay

claudia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel could use a little more update specially in the rooms. Beds move to much, contains are I fly, old and dirty. Parking is horrible. Buffet for breakfast is too limited.
Stayed 1 night in Jun 2021

6/10 Okay

Andres

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

ROGERIO

Business traveler
Liked: Cleanliness, room comfort
Not car park available there and very hard to find space at streets
Stayed 1 night in Apr 2021

8/10 Good

Ian

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

VirtualV, UK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, pleasant place to stay. Staircase leading to garage is quite old and could do with an upgrade, but that is a minor thing. Wish there was a gym in this hotel, it would make it the ideal place to stay.
Stayed 1 night in Mar 2020

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Jacques

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
the room is too tight, no air condition, the comfort of the bed is ok, and there is a flies in our room. The hotel is old.
Stayed 1 night in Jul 2019