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Hotel Cuéntame La Puebla

Property class: 3

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Photo gallery for Hotel Cuéntame La Puebla

Breakfast area
Staircase
Room
Interior detail
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
C/ La Puebla, 20, Burgos, Burgos, 9004
  • Place, Museum of Human Evolution
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Place, Burgos Cathedral
    ‪11 min walk‬
  • Airport, Burgos (RGS-Villafria)
    ‪12 min drive‬

Room options

View all photos for Double Room

Room

Double Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Room

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Room

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room (Double use)

Room

Triple Room (Double use)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Burgos

Located in Old Quarter, Hotel Cuéntame La Puebla is next to Arco de San Juan and San Lesmes Abad. This 19-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and concierge services.

What's nearby

  • Plaza de Espana - 2 min walk - 0.1 miles
  • Museum of Human Evolution - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Paseo del Espolon - 8 min walk - 0.5 miles
  • Burgos Cathedral - 11 min walk - 0.6 miles

Getting around

  • Burgos Station - 19 min walk
  • Valladolid (VLL) - 80 min drive

Restaurants

  • ‪Boveda To Go - ‬3 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Buga Ramen - ‬1 min walk
  • ‪Ricardo Temiño - ‬4 min walk
  • ‪La Tirolina - ‬1 min walk

About this property

Hotel Cuéntame La Puebla

Guests of Hotel Cuéntame La Puebla enjoy free WiFi in public areas, coffee in a common area, and a library. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 300 per vehicle one way. The front desk has multilingual staff that can help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include express check-in, free newspapers, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include balconies or patios, safes, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 9 per person
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 12

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 9 per person
  • Airport shuttle fee: EUR 300 per vehicle (one way)
  • Late check-out fee: EUR 12 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Puebla Burgos
Puebla Burgos
Hotel Cuéntame Puebla Burgos
Hotel Cuéntame Puebla
Cuéntame Puebla Burgos
Cuéntame Puebla
Hotel La Puebla
Cuentame La Puebla Burgos
Hotel Cuéntame La Puebla Burgos
Hotel Cuéntame La Puebla Residence
Hotel Cuéntame La Puebla Residence Burgos

Frequently asked questions

Is free cancellation available at Hotel Cuéntame La Puebla?

Hotel Cuéntame La Puebla offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Cuéntame La Puebla?

As of Oct 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Cuéntame La Puebla on Nov 2, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Cuéntame La Puebla?

This hotel is situated in Old Quarter, just steps from San Lesmes Abad and Marceliano Santa Maria Art Museum, and within a short walk of Plaza Mayor. You'll also find Museum of Human Evolution and Paseo del Espolon less than a mile away.

Does Hotel Cuéntame La Puebla include a casino?

No, Hotel Cuéntame La Puebla doesn't have a casino.

Will I find an indoor pool at Hotel Cuéntame La Puebla?

No, there is no indoor pool at this hotel.

Does Hotel Cuéntame La Puebla have a restaurant with a breakfast menu?

Hotel Cuéntame La Puebla offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Cuéntame La Puebla allow pets to stay free of charge?

No, pets aren't allowed at Hotel Cuéntame La Puebla.

How far is the airport from Hotel Cuéntame La Puebla?

The closest major airport to Hotel Cuéntame La Puebla is Burgos (RGS-Villafria), which is 7.8 mi away (17 minutes by car).

Hotel Cuéntame La Puebla Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 61 out of 128 reviews
Rating 8 - Good. 44 out of 128 reviews
Rating 6 - Okay. 15 out of 128 reviews
Rating 4 - Poor. 3 out of 128 reviews
Rating 2 - Terrible. 5 out of 128 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a very good location and the staff were very helpful.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Very clean, walking distance to the cathedral and the staff is very welcoming.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, convenient to visiting a the main attractions of Burgos. Great price. Highly recommended.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, super friendly and helpful staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Communication
Great location, friendly reception, comfortable bed.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Wonderful stay!

Beautiful hotel, very well located and helpful friendly staff. I would definitely recommend staying here!
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well placed for visiting Burgos city center, including the Plaza Mayor and the Cathedral.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a very good stay
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice room, close to the cathedral and bars/food. Excellent value for the pilgrims looking for a nice place to relax.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Nice place
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Communication
Reminded this now old traveller of the upmarket backpacker hostels of his youth!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Reception was very helpful and kind.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great location, spacious room, clean and comfortab

Our stay was great. We had some issues with the reservation through hotels.com but once in the room all went well. The location was great, the room spacious, bathroom clean, overall it was quiet, the receptionist helpful and friendly.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Happy with the experience

Convenient location. The room was comfortable. No surprises - what one wants when traveling.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was very clean and high class. Friendly receptionist. The only bad thing was the shower which was not very hot
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent Front Desk Staff ... very helpful and Professional (Thank you).
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
You should not offer this hotel as an option to atay its shameful
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
First of all, we GREATLY appreciated the room they assigned to us, as it was a triple with a playground for our 6-year-old daughter – she absolutely loved it, and it was a wonderful surprise for her birthday! The staff is very helpful and kind, and the location is excellent. However, some small details here and there give the impression of a lack of attention and care which, if addressed, would have made a big difference.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, room comfort, communication
Cold water. The room was a bit noisy as it is next to the reception. Still a good nights sleep.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, communication
Disliked: Amenities
We arrived in the middle of a major "El Cid" medieval festival in Burgos. The city was amazing, especially Burgos Cathedral. The hotel location was perfect, eventhough there was a street party well into the early morning. I cannot compliment the Horel Receptionist. She was very helpful and courteous ... 5 srars out of 5.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo la atención correcta
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para gastar poco y estar en el centro. Personal amable. Cerca de todo
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Trivelig møte med resepsjonen, god informasjon og hjelpsom. Sengene var svært dårlig, korte og ubekvem. Noe lav standart, noe støv men ellers rent. Ikke merking av nødutganger og heller ingen praktiske nødutganger.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Habitación limpia, trato del personal muy bueno
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities, communication
Ich bin bei Regen angekommen und war komplett nass. Der Automat für den Self Check-in hat mir dann Stromschläge verpasst. Was soll das denn!
Stayed 1 night in Oct 2024