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The Balcone Hotel & Resort

Property class: 2.5

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Photo gallery for The Balcone Hotel & Resort

Two people toasting with drinks in a large, clear pool with a scenic view of trees and hills in the background.
Property video
A modern hotel room with a large bed, a seating area with a coffee table, and a balcony with a view.
A modern lobby with a central water feature, seating areas, and a wall of illuminated shelves.
A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl. Raya Bukittinggi - Medan KM 7, Padang Hijau Gadut, Tilatang Kamang, Bukittinggi, West Sumatra, 26152
  • Place, Pasar Atas
    ‪13 min drive‬
  • Place, Bukittinggi Plaza
    ‪13 min drive‬
  • Place, Jam Gadang
    ‪14 min drive‬

Room options

View all photos for Grand Single Room

A hotel room with a bed, a desk, a chair, a lamp, and a view of greenery outside.

Grand Single Room

  • Park view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room

A hotel with a central courtyard, surrounded by lush greenery and a clear sky.

Deluxe Single Room

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room, Balcony, Mountain View

A hotel room with two beds, a green armchair, a small table, and a view of a mountain through a large window.

Luxury Twin Room, Balcony, Mountain View

  • Mountain view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Single Room

A hotel room with a bed, bedside table, desk, chair, and a TV screen displaying 'Balcone'.

Executive Single Room

  • Mountain view
  • 754 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Single Room, Balcony, Mountain View

A modern hotel room with a large bed, a sofa, a round coffee table, and a wooden bathtub.

Presidential Single Room, Balcony, Mountain View

  • Mountain view
  • 3444 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Single Room, Balcony, Mountain View

A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.

Exclusive Single Room, Balcony, Mountain View

  • Mountain view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Single Room, Balcony, Mountain View

A hotel room with a large bed, a nightstand, a chair, a balcony with a view, and a framed artwork on the wall.

Junior Single Room, Balcony, Mountain View

  • Mountain view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Single Room, Pool View

A hotel room with a bed, bedside tables, a desk, and a chair.

Grand Single Room, Pool View

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Bukittinggi

The Balcone Hotel & Resort places you within a 10-minute drive of Taman Bundo Kanduang Park and Benteng de Kock. This 238-room hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Taman Bundo Kanduang Park - 12 min drive - 4.4 miles
  • Pasar Atas - 13 min drive - 4.9 miles
  • Taman Panorama - 13 min drive - 4.9 miles
  • Bukittinggi Plaza - 13 min drive - 4.9 miles
  • Jam Gadang - 14 min drive - 5.4 miles

Getting around

  • Padangpanjang Station - 24 min drive
  • Padang (PDG-Minangkabau Intl.) - 165 min drive

Restaurants

  • ‪Ayam penyet n SeaFood Wong semarang - ‬6 min drive
  • ‪RM Evi 45 - ‬3 min drive
  • ‪Lontong si mbah simp Guguak Bulek - ‬8 min drive
  • ‪Gulai Bancah - ‬5 min drive
  • ‪Sate padang ganduik - ‬3 min drive

About this property

The Balcone Hotel & Resort

Guests staying at The Balcone Hotel & Resort enjoy access to 2 outdoor pools, a gym, and free WiFi in public areas. Self parking is available for IDR 50000 per stay. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include laundry facilities and a garden.
Guests can stay connected with free WiFi. Balconies or patios and hair dryers are also standard. Bathrooms are shared.
2 outdoor swimming pools are on site along with a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (IDR 50,000 per stay)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • D'Lounge Cafe
  • Mangiare Resto

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 500000 per accommodation, per stay
  • Breakage deposit: IDR 500000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Self parking fee: IDR 50000 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 5:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Balcone & Bukittinggi
The Balcone Hotel & Resort Hotel
The Balcone Hotel & Resort Bukittinggi
The Balcone Hotel & Resort Hotel Bukittinggi

Frequently asked questions

What's there to do within easy reach of The Balcone Hotel & Resort?

This hotel is located in Bukittinggi, close to Pasar Atas, Bukittinggi Plaza, and Benteng de Kock. You'll also find Taman Bundo Kanduang Park and Museum Rumah Kelahiran Bung Hatta within a short drive.

How much does it cost to stay at The Balcone Hotel & Resort?

As of Sep 30, 2026, prices found for a 1-night stay for 2 adults at The Balcone Hotel & Resort on Oct 1, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa available at The Balcone Hotel & Resort?

Spa services at the hotel include couples treatments and massages.

Does The Balcone Hotel & Resort have a casino at the property?

No, The Balcone Hotel & Resort doesn't have a casino.

Will I find an indoor pool at The Balcone Hotel & Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:30 AM and 5:30 PM.

Does The Balcone Hotel & Resort have a restaurant that serves breakfast?

Yes, The Balcone Hotel & Resort serves buffet breakfast for a surcharge each morning at Mangiare Resto.

Will The Balcone Hotel & Resort allow pets to stay free of charge?

No, pets aren't allowed at The Balcone Hotel & Resort.

The Balcone Hotel & Resort Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
The room ok, the Tv channel isonly from antenna,so it blurry, the sink always clogged,the shower hard to control the temperature, this side of hotel only on weekdays,if you want to stay on the better room at the new building,only open in weekends,so don’t expect 4-5 star on weekdays.
Stayed 2 nights in Jan 2026