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Holiday Inn & Suites Penang Prai by IHG

3.5 star property
Hotel in Bukit Mertajam with 2 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Penang Prai by IHG

Seasonal outdoor pool
Property entrance
Exterior
Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
1919 Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, Penang, 14000
  • Place, KPJ Penang Specialist Hospital
    ‪5 min drive‬
  • Place, St. Anne's Church
    ‪7 min drive‬
  • Place, AEON Mall Bukit Mertajam
    ‪8 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪31 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Kitchenette

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, Kitchenette

Suite, 2 Twin Beds, Kitchenette | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Twin Beds, Kitchenette

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Kitchenette (Dining)

Suite, 1 Bedroom, Kitchenette (Dining) | Room amenity

Suite, 1 Bedroom, Kitchenette (Dining)

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Kitchenette (Dining)

Suite, 2 Bedrooms, Kitchenette (Dining) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchenette (Dining)

  • Sleeps 5
  • 1 Twin Bed

About the neighborhood

Bukit Mertajam

Holiday Inn & Suites Penang Prai by IHG is located within a few miles (5 km) of Bukit Kecil Hujung and KPJ Penang Specialist Hospital. This 332-room, 3.5-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.

What's nearby

  • KPJ Penang Specialist Hospital - 5 min drive - 2.6 miles
  • Bukit​ Mertajam Hospital - 7 min drive - 2.6 miles
  • St. Anne's Church - 7 min drive - 4.3 miles
  • AEON Mall Bukit Mertajam - 8 min drive - 4.5 miles
  • Sunway Carnival Mall - 9 min drive - 6.7 miles

Getting around

  • Penang Sentral - 15 min drive
  • Penang Intl. Airport (PEN) - 36 min drive

Restaurants

  • ‪Petron - ‬2 min walk
  • ‪Rutin - ‬6 min walk
  • ‪噢噢白咖啡 O O White Coffee - ‬7 min walk
  • ‪The Group Cafe & Bar - ‬7 min walk
  • ‪A SIP - ‬2 min walk

About this property

Holiday Inn & Suites Penang Prai by IHG

Hotel in Bukit Mertajam with 2 restaurants and a 24-hour fitness center
At Holiday Inn & Suites Penang Prai by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and a seasonal outdoor pool. A stay here includes free parking. The 24-hour front desk has staff always at the ready. This smoke-free hotel also has a garden.
Guests can expect free WiFi and flat-screen TVs with satellite channels and Netflix. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 62 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 36 floors
  • At least 80% of food locally-sourced
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 62 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Touch 'n Go eWallet, Boost, GrabPay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, Touch 'n Go eWallet, Boost, GrabPay, and WeChat Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

& Suites Penang Prai By Ihg
Holiday Inn Suites Penang Prai an IHG Hotel
Holiday Inn & Suites Penang Prai by IHG Hotel
Holiday Inn Hotel Suites Penang Prai an IHG Hotel
Holiday Inn & Suites Penang Prai by IHG Bukit Mertajam
Holiday Inn & Suites Penang Prai by IHG Hotel Bukit Mertajam

Frequently asked questions

What's there to do within easy reach of Holiday Inn & Suites Penang Prai by IHG?

This hotel is located in Bukit Mertajam, close to AEON Mall Bukit Mertajam, Sunway Carnival Mall, and Megamall Pinang. Bukit Kecil Hujung is also within a driving distance of 4 mi.

Will I be able to park at Holiday Inn & Suites Penang Prai by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn & Suites Penang Prai by IHG include a casino?

No, Holiday Inn & Suites Penang Prai by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn & Suites Penang Prai by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Holiday Inn & Suites Penang Prai by IHG?

Amenities that appeal to couples at this hotel include around-the-clock room service, premium bedding, and a rainfall showerhead.

Does Holiday Inn & Suites Penang Prai by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn & Suites Penang Prai by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn & Suites Penang Prai by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Holiday Inn & Suites Penang Prai by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at Holiday Inn & Suites Penang Prai by IHG.

Are there connecting rooms at Holiday Inn & Suites Penang Prai by IHG?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Holiday Inn & Suites Penang Prai by IHG?

The closest major airport to Holiday Inn & Suites Penang Prai by IHG is Penang Intl. Airport (PEN), which is 17 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn & Suites Penang Prai by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn & Suites Penang Prai by IHG.

Holiday Inn & Suites Penang Prai by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kazuhiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Heng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Boon

Business traveler
Liked: Cleanliness, staff & service, room comfort

Good brand new hotel

The presentation of towel no good, you can save the world to put less instead of too much. You may left a note at wall, you may request more if needed. I saw more than 6 towel. Car park exit under construction, please keep up
Stayed 1 night in Jun 2025

10/10 Excellent

HUNG TSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

ZHENG

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Kim Kean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

LI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025