Hotel Ciudad Bonita

4.0 star property
Hotel in Bucaramanga with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Hotel Ciudad Bonita

Business center
Reception
Fitness facility
Outdoor pool
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Explore the area

Map
Calle 35 No 22-01, Antonia Santos, Bucaramanga, 680006
  • Canaveral Mall
    ‪8 min walk‬
  • Alfonso Lopez Stadium
    ‪2 min drive‬
  • Cabecera Shopping Mall
    ‪3 min drive‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪15 min drive‬

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Room options

Basic Room

  • City view
  • Sleeps 7
  • 1 Double Bed, 1 Large Twin Bed, 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed

Double Suite Executive

  • Sleeps 2
  • 1 King Bed

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Triple Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

About the neighborhood

Bucaramanga

Hotel Ciudad Bonita places you within a 5-minute walk of Antonia Santos Park and Holy Family Cathedral. This 65-room, 4-star hotel welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Canaveral Mall - 8 min walk - 0.5 miles
  • Universidad Industrial de Santander - 2 min drive - 1.3 miles
  • Alfonso Lopez Stadium - 2 min drive - 1.3 miles
  • Cabecera Shopping Mall - 3 min drive - 1.2 miles
  • Cacique Shopping Mall - 3 min drive - 2.0 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 47 min drive

Restaurants

  • ‪Restaurante Los Costales - ‬2 min walk
  • ‪La Pesquera del Río - ‬3 min walk
  • ‪Joao's Pizza - ‬4 min walk
  • ‪Restaurante El Paisa - ‬3 min walk
  • ‪Restaurante Mediterraneo Hotel La Triada - ‬4 min walk

About this property

Hotel Ciudad Bonita

Hotel in Bucaramanga with 2 restaurants and free breakfast
At Hotel Ciudad Bonita, guests enjoy features like an outdoor pool, a gym, and a steam room. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for COP 35000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Refrigerators, minibars, and free local calls are also available.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Doña Petrona del Mar
  • Pizzeria Asturias
  • Terraza Trinitarios

Things to do

  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for COP 20000 per pet, per stay
  • 1 total (18 lbs is the maximum weight per pet)

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 35000 per vehicle (one-way)
  • Pet fee: COP 20000 per pet, per stay
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-5 AM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Ciudad Bonita
Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel
Ayenda 1517 Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel Bucaramanga

Frequently asked questions

Are free cancellation options available at Hotel Ciudad Bonita?

Hotel Ciudad Bonita offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do near Hotel Ciudad Bonita?

This hotel is located in Bucaramanga, just steps from Antonia Santos Park and Holy Family Cathedral, and within a short walk of Santander Theatre. You'll also find Canaveral Mall and San Pio Park less than a mile away.

Is parking available on site at Hotel Ciudad Bonita?

Yes, valet parking and self parking are offered for free at the hotel.

Does Hotel Ciudad Bonita include a casino?

No, Hotel Ciudad Bonita doesn't have a casino.

Is there an indoor pool at Hotel Ciudad Bonita?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Ciudad Bonita?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Are there hot tubs at Hotel Ciudad Bonita?

No, but this hotel does have a steam room.

Does Hotel Ciudad Bonita have a restaurant with a breakfast menu?

Yes, Hotel Ciudad Bonita has 2 restaurants, and serves free continental breakfast each morning.

Will Hotel Ciudad Bonita allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Ciudad Bonita for a fee of COP 20000 per pet, per stay.

Does Hotel Ciudad Bonita have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Ciudad Bonita?

The closest major airport to Hotel Ciudad Bonita is Bucaramanga (BGA-Palonegro Intl.), which is 12.3 mi away (47 minutes by car).

Are there rooms with balconies that I can book at Hotel Ciudad Bonita?

Yes, some guestrooms at Hotel Ciudad Bonita offer a balcony and may feature city views.

Does Hotel Ciudad Bonita have a wedding venue?

Take advantage of the wedding venue at Hotel Ciudad Bonita if you plan to say "I do" during your trip.

Hotel Ciudad Bonita Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 82 reviews
Rating 8 - Good. 29 out of 82 reviews
Rating 6 - Okay. 10 out of 82 reviews
Rating 4 - Poor. 5 out of 82 reviews
Rating 2 - Terrible. 4 out of 82 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super safe and clean.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

It is Bonita

Had trouble with room’s door and I was immediately moved to another room once I told Front Desk about the problem. All Personnel was great, the awesome included breakfast is Superb. I did not get in the pool but rested a little by it and was an awesome spot to relax a little. There’s so many options to eat less than 2 mins away that there’s no need for you to leave the surroundings. Plus, so importantly, pharmacies and an Oxxo near by Both rooms felt a bit too tight for me, I am only 5’11 & 195lbs, therefore it is a bit likely to not be sleeping there again
Stayed 2 nights in Jul 2024

8/10 Good

santiago

Liked: Staff & service, property conditions & facilities, room comfort

Good service and food

The service and food of the hotel is great, the only problem we had was that on our room the bathroom door could not be closed and the bed’s sheets were a bit dirty but then they changed them
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 7 nights in Nov 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic place to stay in B-manga

This hotel was a pleasure to stay at. From the moment we pulled up to the door, the doorman helped us, then the front desk staff and so on. Comfortable rooms, good location, and restaurant and pool both were excellent. Morning breakfast was also very good. I wouldnt hesitate staying here again
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably prices and convenient location for my visit.
Stayed 1 night in Sep 2019

4/10 Poor

Juan, San Francisco

Business traveler
Disliked: Amenities, property conditions & facilities
Es muy reducido espacio, nesecitas limpieza y una remodelación ( todo es muy viejo)
Stayed 3 nights in Sep 2019

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy peasy

It was great. Wonderful service. Clean rooms.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Services was terrible. I when to dinner on the third floor . Only 3 clients and one big table for a bussiness demonstration. To serve me took more than 1/2 hour. One table had a kid about 5 or 6 years playing around with no supervision. Almost hit some ladies on one table . Staff did not do anything to correct situation. Then father started to play with him throwing a bottle of water to each other. Staff again did not do to correct situation. I ask managment next morning and told me she was the daughter of owner of the property.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything people very pleasant and the restaurant very good
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very traditional hotel, with a touch of modern features. very clean, staff offers professional customer service. Thank you all for making my visit to Bucaramanga very pleasent and confortable.
Stayed 5 nights in Nov 2018

8/10 Good

washington, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place great location
Stayed 3 nights in Oct 2018

10/10 Excellent

SergioEEsteban, Bucaramanga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly people, breakfast is the best we highly recommended. Great location.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, stuff very helpful, breakfast was very good and location just near everything in the City. Great place to stay in Bucaramanga.
Stayed 2 nights in May 2018

8/10 Good

Cory, Montreal , Canada

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel with all amenities

During my recent last minute trip to Bucamangara I decided I would go for economy instead of my usual upscale hotel. I was impressed with this hotel as it exceeded its star rating mostly because of the excellent staff and available amenities. You can have a real Colombian experience right here at the this hotel.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid booking this hotel

This property is more like a cheap motel with uncomfortable bed and bad flooring. There are several much better choices within the price range of this hotel. We will never book this hotel again.

8/10 Good

Luis

Liked: Cleanliness, staff & service

Convenient hotel

Nice place to stay, nearby area not so good but service was great and it was clean.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

mutton dressed as lamb

The best points. Nice pool area Comfy beds Location Bad points Needs proper refurb not just a redecorate Very noisy in rooms Nasty smell in my room Very average breakfast No English speaking staff

8/10 Good

caecilia, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, good restaurant, but noisy.

10/10 Excellent

BLADIMIR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia en el Hotel Ciudad Bonita de Bucaramanga

Me fue muy bien..este hotel es de mucha tradicion en Bucaramanga y el servicio es muy bueno
Stayed 1 night in Mar 2025