Right in the center of town. Everything is near by . Property looks really nice. Would definitely use this property again
Great location, transportation, the metro 5 minutes walk. Many dining selections . Hotel is very nice, clean. Staff very helpful
Hotel is going through some renovations at time of check-in during Aug. Several lifts were unavailable but didn’t cause excessive waiting fortunately. Primary dining area was not available as floors were being worked on. Another area was designated but I did not experience the dining here during stay. Everyone was welcoming. Assigned room in 24th floor and lighting in corridors were so dark and dreary. Needs updates to LED higher Lumens bulbs for sure. Room was nice with separate bedroom and living room. Large table is nice with chairs for sit down eatting. Unfortunately, both the liquid hand wash and shower gel were empty. I don’t mean low but completely out. How does a 4 star hotel not replenish these fundamental items? I guarantee the guests before us had the same issue too so I removed the bottles from the holsters and placed on sink to give cleaning staff a reminder to fill so the next guests can use. Room wasn’t attended the 2nd night so I assumed this was due to limiting contact or perhaps just policy. Didn’t effect us as there was plenty of towels available for the 3 of us during stay. I believe this this hotel will come back to its high standards after all the renovations and repairs are completed. This hotel is very close to subway, shopping area, and North train station Bruxelles Nord. I would consider Thon again.
Dan Li from front desk and Jamie from housekeeping; they made our stay very pleasant. Location is very good, nice and clean hotel. Not pleased with the bar though. Overall I highly recommended.
The breakfast buffet and the friendly staff. Clean room and bathroom.
The location is really convenient if you want to walk by downtown
The only downside to this hotel, was the parking with the Manhattan center. It was difficult to understand how to use their parking tickets, and it was overly expensive for my stay overnight.
Normally I wouldn’t comment on the construction of a facility, as this type of activity is usually rarely disruptive to guests; however, the construction at this hotel was the cause of several annoyances during our stay. Each morning we woke up to loud jackhammering and the building vibrating, as demolition was taking place on one area of the building. In addition, we ended up completely congested after our 5-night stay due to all of the excess dirt and dust that completely coated the room by the time we left. If you are planning to stay here, I would highly recommend requesting an allergy-free room to avoid inhaling who knows what. Aside from the construction, our room was tiny (which was expected) and did not look anything like the rooms advertised by the hotel. Their marketing materials display new, modern rooms with bright colors, but we did not see any rooms in our area of the building that resembled the photos. I assume the entire hotel is going through some sort of a renovation—after it is complete, I can assure you this place will be great! Until the dust settles, the most refreshing part of the stay is the welcoming and friendly staff, along with the breakfast buffet!
Wonderful view of the city. Walking distance to restaurants and main square. Clean and spacious.
Located in Lower Town, Thon Hotel Brussels City Centre is within a 5-minute walk of popular attractions such as Rue Neuve and City 2 Shopping Mall. This 454-room, 4-star hotel has free in-room WiFi along with a gym and a conference center.
For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM. At the end of the day, relax with a drink at the bar/lounge.
Guests can expect to find free WiFi and Smart TVs with satellite channels. Minibars, espresso makers, and free newspapers are also available. Housekeeping is available on request.
Guests staying at Thon Hotel Brussels City Centre enjoy a gym, a sauna, and free WiFi in public areas. Self parking is offered for EUR 22 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this family-friendly hotel include meeting rooms, a conference center, and a business center.
Right in the center of town. Everything is near by . Property looks really nice. Would definitely use this property again
Great location, transportation, the metro 5 minutes walk. Many dining selections . Hotel is very nice, clean. Staff very helpful
Dear Guest,Thank you for this great review.We are pleased that you enjoyed your stay and that our location was convenient for you.We are thrilled that you appreciated the high standards and quality service which we strive to uphold.We look forward to welcoming you again. Best wishes,Chloe Hajee, PA to the General Manager
Hotel is going through some renovations at time of check-in during Aug. Several lifts were unavailable but didn’t cause excessive waiting fortunately. Primary dining area was not available as floors were being worked on. Another area was designated but I did not experience the dining here during stay. Everyone was welcoming. Assigned room in 24th floor and lighting in corridors were so dark and dreary. Needs updates to LED higher Lumens bulbs for sure. Room was nice with separate bedroom and living room. Large table is nice with chairs for sit down eatting. Unfortunately, both the liquid hand wash and shower gel were empty. I don’t mean low but completely out. How does a 4 star hotel not replenish these fundamental items? I guarantee the guests before us had the same issue too so I removed the bottles from the holsters and placed on sink to give cleaning staff a reminder to fill so the next guests can use. Room wasn’t attended the 2nd night so I assumed this was due to limiting contact or perhaps just policy. Didn’t effect us as there was plenty of towels available for the 3 of us during stay. I believe this this hotel will come back to its high standards after all the renovations and repairs are completed. This hotel is very close to subway, shopping area, and North train station Bruxelles Nord. I would consider Thon again.
Dear Peter,Thank you for sharing your experience with us.We are happy to hear that your room met your expectations. Thank you for your kind mention of our team's friendly service.Our housekeeping team cleans rooms on a daily basis and we are sorry to hear that you felt our high standards were not upheld. Please don't hesitate to let us know of any concerns at the time so we can take immediate action. Moreover, our restaurant area is under renovation until the 19th of August and we regret any inconvenience this might have caused. Our breakfast is currently being served in our largest conference room. Nonetheless, we are happy to hear that you appreciated our strategic location and proximity to public transport options.We look forward to welcoming you back. Best wishes,Bijou Senhadji, P.A. to the G.M., Frank Hoonings
Dan Li from front desk and Jamie from housekeeping; they made our stay very pleasant. Location is very good, nice and clean hotel. Not pleased with the bar though. Overall I highly recommended.
Dear Danzan, Thank you for taking the time to share your valuable review. We’re happy to hear we hit the mark for you with our high standards and appreciate your kind words about our hotel and team members, they will be delighted to know of the impact they had on your stay. We do however, regret that our bar didn't meet your expectations, we have taken note of your comments. Your kind recommendation is greatly appreciated, thank you once again. We look forward to welcoming you back in the future. Best wishes, Bijou Senhadji, P.A. to the G.M., Frank Hoonings
The breakfast buffet and the friendly staff. Clean room and bathroom.
Dear Guest, Thank you for such a nice review. We are glad that you appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We are also pleased to know that our breakfast was to your liking. We look forward to welcoming you back again in the future! Kind regards, Bijou Senhadji, P.A. to the G.M., Frank Hoonings
The location is really convenient if you want to walk by downtown
Dear Guest, Thanks for posting such a positive review of your time at Thon Brussels City Centre Hotel. Our location is one of the things we are very proud of about our hotel. We are so lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer. I hope to see you again in the future. Best regards, Bijou Senhadji, P.A. to the G.M., Frank Hoonings
The only downside to this hotel, was the parking with the Manhattan center. It was difficult to understand how to use their parking tickets, and it was overly expensive for my stay overnight.
Dear Sterling, Thank you for your valuable review. We are glad that you had a pleasant stay at Thon Brussels City Centre. Regarding the parking, as you already have noticed the hotel does not have its own parking. We have a partnership with a parking operator and the parking is at the back of the Hotel. There is direct access from the parking to the hotel by taking the elevator to floor 1. Our front office team is always at your service to answer any of your queries to make your stay as convenient and comfortable as possible. We are happy that the rest of the facilities were to your satisfaction. We look forward to welcoming you again. Best wishes, Bijou Senhadji, P.A. to the G.M., Frank Hoonings
Normally I wouldn’t comment on the construction of a facility, as this type of activity is usually rarely disruptive to guests; however, the construction at this hotel was the cause of several annoyances during our stay. Each morning we woke up to loud jackhammering and the building vibrating, as demolition was taking place on one area of the building. In addition, we ended up completely congested after our 5-night stay due to all of the excess dirt and dust that completely coated the room by the time we left. If you are planning to stay here, I would highly recommend requesting an allergy-free room to avoid inhaling who knows what. Aside from the construction, our room was tiny (which was expected) and did not look anything like the rooms advertised by the hotel. Their marketing materials display new, modern rooms with bright colors, but we did not see any rooms in our area of the building that resembled the photos. I assume the entire hotel is going through some sort of a renovation—after it is complete, I can assure you this place will be great! Until the dust settles, the most refreshing part of the stay is the welcoming and friendly staff, along with the breakfast buffet!
Dear Nicole, We are sorry to hear that your recent stay with us was not satisfying at all. We do apologise for the inconvenience you might have faced. If we were made aware of any issues during your stay, our team would have certainly responded immediately and would have gladly moved you to another room. We assure you, that any information we publish online is not misleading. Our hotel holds high standards when it comes to hospitality, cleanliness and we always put your comfort first. We hope to welcome you again. Best wishes,
Wonderful view of the city. Walking distance to restaurants and main square. Clean and spacious.
Dear Caroline, Thank you for such an amazing review. We truly appreciate it. We are so pleased to know that you had a wonderful vacation during your stay at Thon Brussels City Centre. Our team works relentlessly to ensure that we deliver the best service and always meet your expectations. We are glad that the room and all the amenities were to your satisfaction. Thank you so much for all your compliments. They mean so much to us. We hope to welcome you back for another memorable holiday. Best regards,
Hi there,It’s kind of you to leave us this feedback about your recent visit.Our hotel aims to provide an enjoyable experience, and we are delighted that we were able to meet your expectations with our strategic location.We look forward to welcoming you back on a future occasion. Best wishes,Chloe Hajee, PA to the General Manager