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Novotel Brussels City Centre

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Brussels City Centre

Exterior
Breakfast, lunch, dinner served; Belgian cuisine
Lobby sitting area
Family Room (Superior 1 double bed and 2 sofa beds) | Hypo-allergenic bedding, free minibar items, in-room safe, desk
Exterior

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Rue De La Vierge Noire 32, Brussels, 1000
  • Brussels Christmas Market
    ‪3 min walk‬
  • La Grand Place
    ‪4 min walk‬
  • Manneken Pis Statue
    ‪7 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪18 min drive‬

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Room options

View all photos for Family Suite, 2 Queen Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 312 sq ft
  • Sleeps 8
  • 2 Queen Beds

View all photos for Family Room (Superior 1 double bed and 2 sofa beds)

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Superior 1 double bed and 2 sofa beds)

8.6 out of 10
Excellent
(24 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Family Room (Standard 1 double bed and 2 sofa beds)

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Standard 1 double bed and 2 sofa beds)

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(45 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Room, 1 Double Bed

7.4 out of 10
Good
(6 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Brussels

Located in Lower Town, Novotel Brussels City Centre is next to popular attractions like St. Catherine's Square and Tour Noire. This 217-room, 4.5-star hotel has an indoor pool along with free in-room WiFi and a gym.

What's nearby

  • St. Catherine's Square - 2 min walk - 0.1 miles
  • Brussels Christmas Market - 3 min walk - 0.2 miles
  • La Grand Place - 4 min walk - 0.3 miles
  • Galeries Royales Saint-Hubert - 6 min walk - 0.3 miles
  • Manneken Pis Statue - 7 min walk - 0.4 miles

Getting around

  • Bourse-Beurs Station - 4 min walk
  • Brussels Central Station - 10 min walk
  • Brussels Airport (BRU) - 39 min drive

Restaurants

  • ‪Bier Central - ‬4 min walk
  • ‪NONA Pasta - ‬2 min walk
  • ‪Nona - ‬2 min walk
  • ‪Archipel - ‬3 min walk
  • ‪A l'Angolo - ‬2 min walk

About this property

Novotel Brussels City Centre

Luxury hotel with a fitness center and a 24-hour front desk
At Novotel Brussels City Centre, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a computer station, express check-out, and free newspapers.
Guests can expect free WiFi and 80-cm flat-screen TVs with cable channels. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Polish, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GourmetBar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 99
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 99 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Brussels Centre
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Novotel Tour Noire Hotel
Novotel Tour Noire Hotel Brussels Centre
Novotel Brussels Centre Tour Noire Hotel
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Frequently asked questions

Is a free cancellation option available at Novotel Brussels City Centre?

Novotel Brussels City Centre provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do near Novotel Brussels City Centre?

This hotel is situated in Lower Town within a 10-minute walk of La Grand Place and Brussels Christmas Market. You'll also find Avenue Louise and European Union Parliament Building within a short drive.

Will I be able to park at Novotel Brussels City Centre?

No, there isn't parking available at the hotel.

Does Novotel Brussels City Centre feature a casino?

No, Novotel Brussels City Centre doesn't have a casino.

Is there an indoor pool at Novotel Brussels City Centre?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at Novotel Brussels City Centre?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Novotel Brussels City Centre?

No, this hotel doesn't have a spa tub.

Does Novotel Brussels City Centre have a restaurant that serves breakfast?

Yes, Novotel Brussels City Centre serves continental breakfast for a surcharge each morning at GourmetBar.

Does Novotel Brussels City Centre allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Brussels City Centre for a fee of EUR 15 per pet, per night.

Does Novotel Brussels City Centre have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Novotel Brussels City Centre?

The closest major airport to Novotel Brussels City Centre is Brussels Airport (BRU), which is 10.6 mi away (39 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is around 23.9 mi away.

Can I book a room with a balcony at Novotel Brussels City Centre?

No, there aren't any guestrooms with balconies at Novotel Brussels City Centre.

Novotel Brussels City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1002 reviews
Rating 8 - Good. 300 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, delicious breakfast and friendly staff
Stayed 2 nights in Apr 2025

6/10 Okay

Manni, Maidenhead

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The room was extremely hot and we were told that the AC does not work at this time of year! When we opened the window to cool the room we found the outside noise was unbearable. No body offered a solution eg a fan for the room. We didn’t sleep at all for 4 nights. Trip completely ruined.
Stayed 4 nights in Apr 2025

10/10 Excellent

Randolph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kamal

Traveled with family
Liked: Cleanliness, amenities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in a great location. Walking distance to all the sites on Brussels and 10 minute walk to Central station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location in the centre of town. Staff very helpful and friendly. Rooms have separate toilet, which is helpful for families, would be great if it had a sink. Rooms large with comfy beds. Pillows need attention, one is very lumpy. Could not get air con to blow out cold air. Room very hot had to open window which was noisy. Overall though good stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, cleaned environment, staff was very friendly and polite
Stayed 3 nights in Apr 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything we wanted was walkable
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main plaza… and cool rooftop. If you like to be close to wha tis going on,.. this is your place. Clean. Safe.
Stayed 2 nights in Apr 2025

4/10 Poor

Frank James

Liked: Staff & service
Disliked: Property conditions & facilities

Below average stay, wouldn’t book again

Arrived for a late check-in, staff really helpful. Booked a double, but got a room with a double and 2 single beds. Several plugs were broken and looked dangerous, marks on the bed sheets and air conditioning didn’t work probably Given it is advertised as a 4.5star, I can’t see how it can justify it.
Stayed 1 night in Apr 2025

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
We drove in from Amsterdam so parking across the street at a reasonable daily rate was much appreciated. Located amidst numerous restaurants and within minutes from the Grand Plaza was also a plus. But the best attribute of this hotel is its staff. One of their best is Betty Kwakala who turned what would have been a disastrous vacation for us into a happy and wonderful journey.
Stayed 2 nights in Mar 2025

6/10 Okay

Hanspreet Singh

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The lady at check-in was unfriendly and unhelpful. Even though we arrived on time, we couldn’t check in because the room supposedly wasn’t ready—and this was communicated to us in a very rude manner. Parking costs an exorbitant 28 € per night extra. The hotel seems designed to exploit tourists: every little thing comes with a fee, like slippers for 3 € and a bathrobe for 6 €. Overall, disappointing and not recommended.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant waiter was not very kind. He did not seem to take my son’s peanut allergy very seriously, and got irritated when we tried to confirm a menu item for allergen safety. The front desk staff and facility was amazing. Maybe avoid the restaurant if your child has allergen concerns.
Stayed 1 night in Mar 2025

8/10 Good

Bahie El Deen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay .. recommended
Stayed 5 nights in Mar 2025

10/10 Excellent

Arlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was walking distance to shopping, dining and lots of sites in Brussels. The breakfast buffet had a variety of choices in which my adult daughter really enjoyed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room and very spacous.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kortney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

It’s a great hotel for families. The location is amazing and the hotel is very accommodating. Additionally, the rooms are extremely spacious. I love the staff and the aesthetic of the hotel. Clean and modern.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Philip

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Ethan

Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice hotel

We stayed in a family room at this hotel (2 adults, a 2 year old and a 5 month old). The location of the hotel is perfect, just a short walk from Grand Place and plenty of restaurants and shops nearby. We were really impressed with the check in process. Our room was ready before 3pm and the staff member checking us in was very nice. She even gave our daughters a little toy each, which they absolutely loved. When we got to our room we noticed that the cot beds we had requested were not there but this was rectified quickly. A cot was provided for our baby but we were informed that it wouldn't be given for our 2 year old, which was fine as she managed to sleep fine on the bed. The room wasn't huge but had everything we needed, bathroom with over bath shower, separate toilet, hair dryer, kettle and mini fridge. The TV wasn't working to start with but this was sorted after we reported it. We used the pool facilities on one of the days, which was great. It's a small pool but perfect to take children in. Our 2 year old loved it. We can't comment on the breakfast as we didn't add it. Overall, a great hotel for the price. Perfect location and very clean and quiet.
Stayed 3 nights in Feb 2025

2/10 Terrible

Anna

Disliked: Staff & service
Terrible Security and Poor Response We had a horrible experience at this hotel. Someone entered our room while my husband was completely naked, and I was in the shower. It was a shocking and unacceptable invasion of privacy. We immediately called the reception, and all we got was a simple apology—no real action or concern. The next day, we asked them to ensure this wouldn’t happen again, and their only solution was to change our room keys on our strong request. No explanation, no reassurance about security improvements—just a quick fix with no accountability. This is a massive safety issue, and the hotel’s lack of urgency made it even worse. If you care about your privacy and security, I’d strongly recommend staying somewhere else.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ondrej

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

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