Jam Hotel Brussels

Pet-friendly hotel with a full-service spa connected to a shopping center in Brussels
VIP Access

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Photo gallery for Jam Hotel Brussels

Interior
Sauna, hot stone massages, deep-tissue massages, Swedish massages
Sauna, hot stone massages, deep-tissue massages, Swedish massages
City view from property
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Parking available

Explore the area

View in a map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪6 min walk‬
  • European Union Parliament Building
    ‪5 min drive‬
  • La Grand Place
    ‪6 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Quadruple Room

9.0 out of 10
Wonderful
(26 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds and 1 Queen Bed

Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Single Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Family Room (For 5)

9.0 out of 10
Wonderful
(14 reviews)
  • 269 sq ft
  • Sleeps 5
  • 3 Twin Bunk Beds and 1 Queen Bed

Family Room (For 6)

  • 269 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

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About the neighborhood

Brussels

Located in Sint-Gillis within a short walk of Avenue Louise, Jam Hotel Brussels is within 2 miles (3 km) of other popular sights such as La Grand Place. This 80-room hotel has conveniences like a restaurant, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Brussels and also close to European Union Parliament Building and Brussels Christmas Market.

What's nearby

  • Avenue Louise - 6 min walk - 0.4 miles
  • Royal Palace of Brussels - 3 min drive - 1.3 miles
  • European Union Parliament Building - 5 min drive - 1.3 miles
  • Manneken Pis Statue - 5 min drive - 1.4 miles
  • La Grand Place - 6 min drive - 1.6 miles

Getting around

  • Janson Tram Stop - 2 min walk
  • Brussels-Luxembourg Station - 6 min drive
  • Brussels Airport (BRU) - 33 min drive

Restaurants

  • ‪Jackie - ‬2 min walk
  • ‪Jat Cafe - ‬1 min walk
  • JAM Hotel Rooftop
  • ‪Ma Jolie - ‬1 min walk
  • ‪Hinterland - ‬1 min walk

About this property

Jam Hotel Brussels

Pet-friendly hotel with a full-service spa connected to a shopping center in Brussels
Guests staying at Jam Hotel Brussels enjoy access to a full-service spa, an outdoor pool, and a rooftop terrace. Self parking is offered for EUR 19 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas and express check-out.
60-cm LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, portable fans, and laptop-compatible safes are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
Atsukan Wellness has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Languages

English, French

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open select days
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The Spa is open Wednesday-Sunday 10 AM-9 PM.

Renovations and closures

The following facilities or services will be unavailable from July 21 2025 to August 12 2025 (dates subject to change):
  • Dining venue(s)
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Uncovered self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 300008

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Frequently asked questions

Is free cancellation available at Jam Hotel Brussels?

Jam Hotel Brussels provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to do within easy reach of Jam Hotel Brussels?

This hotel is situated in Sint-Gillis within a 10-minute walk of Avenue Louise and Horta Museum. You'll also find La Grand Place and European Union Parliament Building within a short drive.

Is parking available on site at Jam Hotel Brussels?

Yes, uncovered parking is offered for EUR 19 per day. Though parking is available on request, accessible parking is also available.

Is there a spa at Jam Hotel Brussels?

Atsukan Wellness is the hotel's spa and services include deep-tissue massages and facials. The spa is closed on Mondays and Tuesdays.

Does Jam Hotel Brussels feature a casino?

No, Jam Hotel Brussels doesn't have a casino.

Is there an indoor pool at Jam Hotel Brussels?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 7:00 PM.

Is Jam Hotel Brussels a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Does Jam Hotel Brussels have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Jam Hotel Brussels feature a restaurant that includes a breakfast menu?

Yes, Jam Hotel Brussels serves buffet breakfast each morning for a surcharge from its restaurant. Please note that the dining venue will be closed between July 21 2025 and August 12 2025 (subject to change).

Does Jam Hotel Brussels allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Jam Hotel Brussels for a fee of EUR 15 per pet, per night.

Does Jam Hotel Brussels have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Jam Hotel Brussels?

The closest major airport to Jam Hotel Brussels is Brussels Airport (BRU), which is 9.9 mi away (33 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is around 25.4 mi away.

Can I book a room with a balcony at Jam Hotel Brussels?

No, at Jam Hotel Brussels, there aren't any guestrooms that list a balcony.

Jam Hotel Brussels Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 260 out of 569 reviews
Rating 8 - Good. 182 out of 569 reviews
Rating 6 - Okay. 75 out of 569 reviews
Rating 4 - Poor. 25 out of 569 reviews
Rating 2 - Terrible. 27 out of 569 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

michael

Traveled with family
Liked: Cleanliness, staff & service
A little too basic for us, wish it had a little more polish. Location was not touristy so if you appreciate that it’s a god place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Tina

Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good

Really nice place to stay. Not much desk space to work, but great location and excellent service all round.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gordon

Stayed 1 night in Mar 2025

10/10 Excellent

Michele Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean and nice staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Therese

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here with a friend for two nights, the staff were lovely and the rooms were great! Loved the pillows and the coffee in the rooms were delicious. When I go to Brussels again I will be staying here.
Stayed 2 nights in Jan 2025

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jam Hotel was perfect for our family if 5. The children loved the swimming pool and the bed with the sliding doors. All of us slept well and enjoyed a coffee from the personal coffee machine in our room in the morning. In terms of value for money, it really was a bargain!
Stayed 1 night in Feb 2025

8/10 Good

Mark

Stayed 1 night in Feb 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Super hotel and rooms -- ideal for a family of four. It's so rare to be able to get four beds and so we were delighted. Fantastic service from the staff (friendly, helpful, professional). Very clean. The only slight downside is that it can be little noisy from the road below (with trams and traffic). Not all the rooms are above the road but the four-bed rooms are. However, that's a small concern as overall we were very happy and had an excellent stay.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Franco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great night life in bar downstairs, also drawers you can put your bag in and put a lock on while you’re not in the room
Stayed 2 nights in Feb 2025

6/10 Okay

Rebecca L

Traveled with partner
Liked: Cleanliness, staff & service
The pool was out of order for our entire 4 night stay despite being told it was available to use when we checked in. Clean and convenient otherwise.
Stayed 3 nights in Feb 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, a bit noisy if you’re on the street side. Street area a bit dirty
Stayed 1 night in Jan 2025

8/10 Good

Ross

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Gabriela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel served its purpose. Staff is mixed, some are pleasant and others rude. Would I stay there again, probably not.
Stayed 4 nights in Dec 2024

8/10 Good

James

Stayed 2 nights in Dec 2024

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Matthieu, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine, easy transportation to city center via tramway. Not a lot around but it's ok. Hotel itself is an industrial setting but ok, not very warm feeling
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really trendy hotel. Clean, Quiet and the staff were friendly. Well located for a short walk into town
Stayed 3 nights in Dec 2024

10/10 Excellent

Latrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. However, someone walk into my room before checkout time
Stayed 1 night in Dec 2024

10/10 Excellent

LAURENTINO

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2024