2/10 Terrible
Brittany S.
10 may. 2025
No le gustó: Limpieza
DO NOT STAY. Unsafe, Unsanitary, and Completely Unacceptable.
We would have left immediately if it weren’t for my husband’s graduation from FLETC. This house was a complete disaster absolutely nowhere near what was advertised.The place had only been surface cleaned. There was visible dust on the walls, and mold coming out of the jacuzzi tub. The so-called “rainfall shower head” didn’t work at all, and the water pressure was terrible throughout the house.The hot tub was disgusting when we arrived—milky, dirty water that looked like it hadn’t been touched in weeks. After they “cleaned” it, no one told us we needed to wait 24 hours because of chemical treatment with acid. We used it, not knowing—and ended up with chemical burns. My swimsuit was destroyed, and the skin irritation was painful and completely avoidable.To make things worse, we found open containers of pool chemicals left outside. If you’re traveling with children or animals, do not let them near the backyard alone. We spotted a large snake in the yard. Yes, snakes are wild animals, but a cleaner, better-maintained yard might not attract them as easily.The company managing this home was polite until we complained then became rude and dismissive. They offered only a 1-night refund, which is a joke considering the health risks, ruined items, and total lack of promised amenities. When I asked to be reimbursed for my damaged swimsuit, they refused and stopped responding entirely. We're now exploring legal action due to their blatant disregard for guest safety.
Brittany S.
Se hospedó 5 noches en abril de 2025