My husband Matthew and l arrived at the hotel early evening.
It had been a very long, hot tiring day.
I explained that we had booked additional on the Friday due to having to do some meetings for work, as well as the Saturdays original booking.
I asked if we could stay in the same room for 2 nights.
Ahmed who had greeted us ,was AMAZING, and sorted all that out for us , and made sure we had a room with air con.
Professional, warming and welcoming , nothing was to much trouble.
Amazing other staff who were like family , it had a family feeling in the hotel ,so comforting and warm welcoming.