Omni Mount Washington Resort & Spa

4.0 star property
Family ski resort with 9 restaurants

Choose dates to view prices

Photo gallery for Omni Mount Washington Resort & Spa

Interior
Suite, 1 King Bedroom (Presidential Wing, Two Balconies) | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Exterior
Suite, 1 King Bedroom (Presidential Wing, Two Balconies) | Premium bedding, down comforters, pillowtop beds, in-room safe

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Room service

Explore the area

Map
310 Mt Washington Hotel Rd, Bretton Woods, NH, 03575
  • Omni Mount Washington Resort Bretton Woods Golf Course
    ‪2 min walk‬
  • Bretton Woods Ski Area
    ‪3 min drive‬
  • Mount Washington Cog Railway
    ‪13 min drive‬
  • Whitefield, NH (HIE-Mount Washington Regional)
    ‪30 min drive‬

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Room options

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(29 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Traditional Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Luxury)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Presidential Wing, Patio or Balcony)

9.8 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 2 Twin Beds

  • 300 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Room, 2 Queen Beds (Corner Vista)

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Presidential Wing, Balcony or Patio)

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Corner Vista)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 Queen Bed

8.8 out of 10
Excellent
(48 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bedroom (Presidential Wing, Two Balconies)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Presidential Wing, Picture Window)

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 1 Queen Bed

7.6 out of 10
Good
(5 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Queen Beds (Parlor)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(12 reviews)
  • 300 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

Traditional Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Mountain View

8.6 out of 10
Excellent
(18 reviews)
  • 300 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 Queen Bed (Parlor)

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed

Family Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 Queen Bed (Former room of Princess Carolyn)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed

Family Room, 1 King Bed

  • 300 sq ft
  • Sleeps 5
  • 1 King Bed

Luxury Suite, 1 King Bed, Tower

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds (Presidential Wing, Patio or Balcony)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Bretton Woods

Omni Mount Washington Resort & Spa places you next to White Mountain National Forest and within a mile (2 km) of other popular attractions like Bretton Woods Ski Area. This 269-room, 4-star resort has a golf course, a full-service spa, and 9 restaurants.

What's nearby

  • White Mountain National Forest - 1 min walk - 0.0 miles
  • Omni Mount Washington Resort Bretton Woods Golf Course - 2 min walk - 0.1 miles
  • Bretton Woods Ski Area - 3 min drive - 1.4 miles
  • Skyway Gondola - 4 min drive - 1.4 miles
  • Mount Washington Cog Railway - 13 min drive - 6.4 miles

Getting around

  • Manchester-Boston Regional Airport (MHT) - 112 min drive

Restaurants

  • ‪Catalano's Main Street Pizzeria and New York Style Deli - ‬8 min drive
  • ‪Main Dining Room at the Omni Mount Washington Resort - ‬7 min walk
  • ‪1902 - ‬1 min walk
  • ‪Bretton Woods Market and Deli - ‬3 min drive
  • ‪Rosebrook Bar - ‬1 min walk

About this property

Omni Mount Washington Resort & Spa

Family ski resort with 9 restaurants
A local mainstay since 1902, Omni Mount Washington Resort & Spa offers a golf course, a full-service spa, and a nightclub. Parking is available for USD 25 per night (USD 40 per day for valet parking), and there's also a free ski shuttle. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this ski resort include an indoor pool, an outdoor pool, and a gym.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free local calls, safes, and ironing boards are also standard.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free ski shuttle
  • Uncovered self parking on site (USD 25 per night)
  • Uncovered valet parking on site (USD 40 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 35 for adults and USD 18 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 9 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1902 Main Dining Room
  • Fabyan’s
  • Morsels Coffee Shop
  • Stickney's
  • The Rosebrook Bar

Things to do

  • 18-hole golf course
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Downhill skiing
  • Fishing
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Mountain biking
  • Nightclub
  • Outdoor pool
  • Piano
  • Pickleball
  • Pro golf lessons
  • Pro golf shop
  • Rock climbing
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski storage
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Tennis lessons
  • Ziplining

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (29,999 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1902
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 217 per accommodation, per stay
  • Dogs only
  • 1 total (60 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 27.13 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 210 per day
  • Resort fee: USD 48.83 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Pool access
  • Shuttle service

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 18 for children
  • Uncovered self parking fee: USD 25 per night
  • Uncovered valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 217 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 27.13 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Mount Resort
Mount Washington Omni Resort
Mount Washington Resort
Omni Mount Washington Resort Carroll
Omni Mount Washington Bretton Woods
Omni Mount Washington Resort
Omni Mount Washington Resort Bretton Woods
Omni Resort Washington
Omni Washington Mount Resort
Omni Washington Resort
Mt Washington Hotel Nh
Omni Mount Washington Hotel Bretton Woods
Hotel Mount Washington
Omni Mount Washington Carroll
Omni Mount Washington Resort Bretton Woods
Omni Mount Washington Bretton Woods
Omni Mount Washington
Resort Omni Mount Washington Resort Bretton Woods
Bretton Woods Omni Mount Washington Resort Resort
Resort Omni Mount Washington Resort
The Omni Mount Washington Resort
Omni Mount Washington & Spa
Omni Mount Washington Resort
Omni Mount Washington Resort Spa
Omni Mount Washington Resort & Spa Resort
Omni Mount Washington Resort & Spa Bretton Woods
Omni Mount Washington Resort & Spa Resort Bretton Woods

Frequently asked questions

Is a free cancellation option available at Omni Mount Washington Resort & Spa?

Omni Mount Washington Resort & Spa provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Omni Mount Washington Resort & Spa?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Omni Mount Washington Resort & Spa on Aug 28, 2025 start from $204.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Omni Mount Washington Resort & Spa?

This resort is located in Bretton Woods and just steps from White Mountain National Forest and Omni Mount Washington Resort Bretton Woods Golf Course. You'll also find Bretton Woods Ski Area and Saco River within a short drive.

Is there parking available at Omni Mount Washington Resort & Spa?

Yes, uncovered valet parking is offered for USD 40 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa at Omni Mount Washington Resort & Spa?

There is a full-service spa available for guests to enjoy and services include prenatal massages, hot stone massages, hydrotherapy, and body wraps.

Does Omni Mount Washington Resort & Spa include a casino on the premises?

No, Omni Mount Washington Resort & Spa doesn't have a casino.

Is there an indoor pool at Omni Mount Washington Resort & Spa?

Yes, this resort has an indoor pool along with an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Omni Mount Washington Resort & Spa a good place to stay for couples?

This historic resort offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Does Omni Mount Washington Resort & Spa have a hot tub?

Yes, this resort has a spa tub.

Does Omni Mount Washington Resort & Spa have a restaurant that serves breakfast?

Yes, Omni Mount Washington Resort & Spa has 9 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Omni Mount Washington Resort & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Omni Mount Washington Resort & Spa for a fee of USD 217 per accommodation, per stay.

Does Omni Mount Washington Resort & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Where is the closest airport to Omni Mount Washington Resort & Spa?

The closest major airport to Omni Mount Washington Resort & Spa is Whitefield, NH (HIE-Mount Washington Regional), which is 14.5 mi away (24 minutes by car).

Are there rooms with balconies at Omni Mount Washington Resort & Spa?

No, at Omni Mount Washington Resort & Spa, there aren't any guestrooms that list a balcony.

Does Omni Mount Washington Resort & Spa offer wedding services?

Take advantage of the wedding venue at Omni Mount Washington Resort & Spa if you plan to say "I do" during your trip.

Omni Mount Washington Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1012 reviews
Rating 8 - Good. 197 out of 1012 reviews
Rating 6 - Okay. 97 out of 1012 reviews
Rating 4 - Poor. 65 out of 1012 reviews
Rating 2 - Terrible. 39 out of 1012 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Estrella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda E

Liked: Cleanliness, staff & service, property conditions & facilities
Iconic hotel in the beautiful White Mountains.
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
Only reason for one being a little lower is during my spa visit the hot tub was not in service due to not holding a hot enough temp so I was unable to use it which I was looking forward to. But everything else was amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shanna

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Liselle

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were expecting historical grandeur. Instead it felt like an abandoned old mansion. The indoor pool was like something out of a horror movie, the furniture was antique meh, and the food was mediocre in quality while being obscenely expensive. My eggs over easy with white toast (not homemade), for example, was $28. The room (we upgraded to a King Deluxe) was TINY, with no fridge or coffee maker. And finally, all kinds of extra charges (parking, random hotel fees) at the end left us feeling nickel and dimed, instead of wined and dined. Save your $- climb a peak for the view, stay in the Comfort Inn, and visit a museum for $5.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan E.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Slow season so not all activities or restaurants were available but the trade off was how peaceful it was. The views are majestic everywhere you turn. The food was excellent and every staff member I encountered was kind and helpful. When we mentioned it was our 25th wedding anniversary, there were some treats with a card delivered to our room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenifer

Stayed 1 night in Apr 2025

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Hotel/spa staff- without exception- friendly and attentive. Food & beverage quality excellent. Slightly disappointed that room (120) had multiple unsightly stains in bathroom- surprising at this property. Also issues maintaining consistent heat level in room. Still highly recommend. Stunning architecture, amazing setting and interesting history.
Stayed 2 nights in Apr 2025

4/10 Poor

John

Disliked: Cleanliness

Expected more from this "Classy Resort"

We checked in on a Friday and checked out on Sunday. Just a weekend trip for our wedding anniversary. We stayed in room 101 (Corner Vista). When we arrived at the room there was still garbage next to our door from the previous guests. When we entered the door, it was stuck and had the shove it open. Obviously old. You could see the scrape marks on the door plate where it was rubbing. Been this way for awhile by the looks. The room was clean however the pillows on the day couch were badly worn and had feathers occasionally coming out of them. The first night we tried to turn on the fireplace but it didn't work. Called front desk and let them know about the garbage and they said they would send someone right up. They didn't show up until the next day when I called the second time. Called front desk about the fireplace. They sent someone right away. Thenice man was there for about 30 minutes and couldn't get it working. So no romantic fire for our anniversary. Room service is very limited and very expensive. There are no prices on the online menu and our first choices from the list were no longer available. Online menu was not updated apparently. So we ordered our second choices instead. That door was cooked to perfection and delicious however was shocked to have a $250.00 bill for 2 entree's, 2 desserts, and 2 cans of soda. There was a $200 dollar non refundable pet cleaning fee for our dog to.stay with us, however their pet policy forbids the pets to be anywhere but the room
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice old world Hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Sonya

Stayed 3 nights in Apr 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful location. Exceptional scenery. Front desk staff was courteous, but rule-following and at points. Getting a late check out when the hotel was less than full on a mid-day week (Wednesday) in April after snow was ridiculous. I was made to feel like I was putting everyone out. it was obvious that entire wings and floors were empty. I was told my room was rented for the next day. Then, I was given an extended stay, but only after signing up for the “club,” whatever that is. Then, exactly at 12.30, housekeeping knocked on the door to clean the room. Really? This was an opportunity to make a customer for life and for me to tell everyone I know how amazing this resort it. Instead, I loved the scenery but the hotel view of hospitality is below average. Don’t take this out on the front-desk staff. They are way too young for that. Management and leadership need to own this failure to see an opportunity to inspire and create loyalty. And, I left items behind, but no one could find them. Really? They weren’t precious, merely a vest and rain shell.
Stayed 1 night in Apr 2025

10/10 Excellent

Ellen, South Portland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As an Omni select guest, I made the reservation for 3 rooms. One was mountainview (couldn’t see anyway as it was foggy) and 2 were regular. For some reason, our room was the least appealing of all the rooms, as an Omni Select guest. The other two had fireplaces and a sitting chair. Ours had neither… very basic. Why was this?
Stayed 1 night in Mar 2025

10/10 Excellent

Nadine

Stayed 2 nights in Apr 2025

10/10 Excellent

Camille, Lenexa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was lovely
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property especially the Presential wing.
Stayed 2 nights in Dec 2024

10/10 Excellent

charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Navot

Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in person friendly and helpful with info and hotel history.
Stayed 1 night in Apr 2025

6/10 Okay

Lynn

Liked: Cleanliness, property conditions & facilities
I read many reviews of this property, many were recently negative. My room is very clean, I received an upgrade on check in. It's an older, but a classic, hotel. Beautiful lobby, excellent service. I would recommend this,hotel, and certainly stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Stayed 2 nights in Mar 2025

10/10 Excellent

joan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely beautiful. Clean and comfortable. Staff was very polite and friendly. The only issue I had was the food. It was very expensive and just very disappointing. They could do so much better. I will definitely be back, but I will travel off site and eat elsewhere.
Stayed 3 nights in Mar 2025

6/10 Okay

BRIAN, Westford

Stayed 3 nights in Mar 2025