6/10 Aceptable
Bailey W.
13 abr. 2025
Stay in Pointe Royale
The main floor of this home is nice, updated, and perfectly accommodating for a family visit in Branson. We enjoyed the large living room and outdoor area. Access to a pool, hot tub, and other resort amenities were also appreciated. We ran into some cleanliness issues in the basement where the majority of our party stayed. The basement bathroom had a drain fly issue that spread into the bedrooms. The combination of the shower curtain liner being really dirty along with all the flies left all of us feeling hesitant to use the shower. The return vent was absolutely caked in dust and debris. The linens all felt clean and modern, just the several aspects mentioned above would leave us looking for somewhere different to stay next time. The other part of our experience worth noting was the difficulty we had communicating with the host. I had several questions about our stay and attempted messaging and calling the host 8 different times starting 16 days prior to our stay with no response. I did not receive a response until I called VRBO direct and they intervened on my behalf.
Bailey W.
Se hospedó 1 noche en abril de 2025