Where do I start? I’ll start with the positives…location is great for walking to Beacon Hill, Boston Common, Newbury Street, Boston Library…restaurants and shopping are easily accessible. Negatives..unit 41 is on the 4th floor. No elevator, no AC and the staircase is narrow, steep and dark. The only AC in the room is a portable unit. When we arrived it was not working. Thankfully they came to fix it quickly. The fold out couch needs replacing. Shower floods because there’s no liner. Building is old and unit was poorly remodeled. If you bring a car, park at your own risk. There is parking on the street that says it’s reserved for Bay Hills/permit required, but they don’t give you the permit and you’re staying in Bay Hills. You can park in paid parking for about $50/day if you can find it. Overall, we slept okay and the room was cool when we woke up. We left as soon as we could and we won’t be back. Management was helpful, but you can tell this wasn’t their first complaint on this property. It’s not advertised like it really presents and they should be ashamed of themselves.