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Sure Hotel by Best Western Bordeaux Lac

3.0 star property
Lakefront hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Sure Hotel by Best Western Bordeaux Lac

Reception
Lobby
Bar (on property)
Exterior
Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Explore the area

Map
Rue Du Grand Barail, Bordeaux, Gironde, 33300
  • Bordeaux Congress Center
    ‪5 min walk‬
  • Bordeaux Exhibition Center
    ‪11 min walk‬
  • Matmut Atlantique Stadium
    ‪11 min walk‬
  • Bordeaux (BOD-Merignac)
    ‪13 min drive‬

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Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Executive Room, 1 Queen Bed, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Twin Bed, Accessible, Ground Floor

Desk, laptop workspace, blackout drapes, soundproofing

Classic Room, 1 Twin Bed, Accessible, Ground Floor

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Classic Room, 1 Double Bed, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room, 1 Double Bed, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Classic Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Classic Room, 2 Twin Beds, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Bordeaux

Located in Quartier du Lac, Sure Hotel by Best Western Bordeaux Lac is adjacent to Kart System and within a 5-minute walk of Barriere Casino Theatre. This 3-star hotel has 72 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Barriere Casino Theatre - 3 min walk - 0.2 miles
  • Bordeaux Congress Center - 5 min walk - 0.3 miles
  • Bordeaux Exhibition Center - 11 min walk - 0.6 miles
  • Matmut Atlantique Stadium - 11 min walk - 0.6 miles
  • Cité du Vin - 5 min drive - 2.6 miles

Getting around

  • Claveau Tram Station - 3 min drive
  • Le Bouscat Sainte-Germaine Station - 7 min drive
  • Merignac Airport (BOD) - 14 min drive

Restaurants

  • ‪Sakana - ‬16 min walk
  • ‪La Brioche Dorée - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪L'Aquitania - ‬3 min walk
  • ‪Hippopotamus - ‬1 min walk

About this property

Sure Hotel by Best Western Bordeaux Lac

Lakefront hotel with a 24-hour front desk and a coffee shop
Sure Hotel by Best Western Bordeaux Lac features free WiFi in public areas, conference space, and a business center. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
Guests can expect free WiFi and 26-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free international calls, and free long-distance calls.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Le Restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 5 per pet, per night
  • Pet weight must not exceed 22 lbs per pet

Children and extra beds

  • Up to 2 kids 21 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 5 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Interhotel Apolonia Bordeaux
Interhotel Apolonia Hotel
Interhotel Apolonia Hotel Bordeaux
INTER-HOTEL Bordeaux Lac Apolonia Hotel
INTER-HOTEL Apolonia Hotel
Sure By Bordeaux Lac Bordeaux
Sure Hotel by Best Western Bordeaux Lac Hotel
Sure Hotel by Best Western Bordeaux Lac Bordeaux
Sure Hotel by Best Western Bordeaux Lac Hotel Bordeaux
The Originals City Hôtel Apolonia Bordeaux Lac (Inter Hotel)

Frequently asked questions

What's there to do near Sure Hotel by Best Western Bordeaux Lac?

This hotel is situated in Quartier du Lac, just steps from Kart System and Barriere Casino Theatre. You'll also find Bordeaux Exhibition Center and Cité du Vin within a short drive.

How much does it cost to stay at Sure Hotel by Best Western Bordeaux Lac?

As of May 25, 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Bordeaux Lac on Jun 4, 2025 start from $96.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Sure Hotel by Best Western Bordeaux Lac?

Yes, self parking is offered for free at the hotel.

Does Sure Hotel by Best Western Bordeaux Lac have a casino on the premises?

No, Sure Hotel by Best Western Bordeaux Lac doesn't have a casino.

Is there an indoor pool at Sure Hotel by Best Western Bordeaux Lac?

No, there is no indoor pool at this hotel.

Is Sure Hotel by Best Western Bordeaux Lac good for couples?

This lakeside hotel offers many amenities for couples, including access to a chef as well as a bar and a restaurant.

Are there hot tubs at Sure Hotel by Best Western Bordeaux Lac?

No, this hotel doesn't have a spa tub.

Does Sure Hotel by Best Western Bordeaux Lac feature a restaurant that includes a breakfast menu?

Yes, Sure Hotel by Best Western Bordeaux Lac serves buffet breakfast for a surcharge each morning at Le Restaurant.

Does Sure Hotel by Best Western Bordeaux Lac allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sure Hotel by Best Western Bordeaux Lac for a fee of EUR 5 per pet, per night.

Are there connecting rooms at Sure Hotel by Best Western Bordeaux Lac?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sure Hotel by Best Western Bordeaux Lac?

The closest major airport to Sure Hotel by Best Western Bordeaux Lac is Merignac Airport (BOD), which is 9.6 mi away (14 minutes by car).

Can I book a room with a balcony at Sure Hotel by Best Western Bordeaux Lac?

No, at Sure Hotel by Best Western Bordeaux Lac, there aren't any guestrooms that list a balcony.

Sure Hotel by Best Western Bordeaux Lac Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 163 out of 567 reviews
Rating 8 - Good. 254 out of 567 reviews
Rating 6 - Okay. 96 out of 567 reviews
Rating 4 - Poor. 30 out of 567 reviews
Rating 2 - Terrible. 24 out of 567 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Bordeaux overnight

Just a stop over for 1 night on trip to spain
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed.
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Iain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our weekend stay !!
Stayed 3 nights in Sep 2023

6/10 Okay

Claire

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Alison

Stayed 1 night in Sep 2023

2/10 Terrible

Shane

Stayed 1 night in Sep 2023

10/10 Excellent

Mr P

Stayed 1 night in Aug 2023

8/10 Good

Alison

Stayed 2 nights in Jun 2023

8/10 Good

Beverly

Stayed 1 night in Apr 2023

8/10 Good

Julie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Does what it says on the tin . Reasonably priced comfortable hotel for one night stop over welcoming helpful staff , very nice dinner , comfortable bed , secure parking. Ticks all the boxes
Stayed 1 night in Feb 2023

10/10 Excellent

Susan

Stayed 1 night in Oct 2022

10/10 Excellent

Carlos

Stayed 1 night in May 2022

2/10 Terrible

Phillip DM

Stayed 1 night in Aug 2021

6/10 Okay

Raul

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Not good

The room wasn’t clean and it was full of mosquitos
Stayed 1 night in Aug 2020

10/10 Excellent

Riyaz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Breakfast was good. Hotel a little run down. The card to get in my room had to be reprogrammed nearly every day.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019

2/10 Terrible

M

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Never again

No hot water, hat to bathe small children in cold water. Also non-smoking room smelled of cigarette smoke. Room very cramped.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d stay again

It was great! The staff were nice and accommodating and the place was clean. Would definitely stay again
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel EVER! When we first checked in, the first room was filthy, garbage was overflowing out of the trash cans and bed had definitely been slept in. The front desk clerk was apologetic and found us a different room however the air-conditioner did not work. She assured me that she would have it fixed by the time we arrive back from dinner. When we arrive back, the air-conditioning was not fixed and she found us a fan but unfortunately, that did not help. It was 85° inside that room, we were on able to sleep the entire night. At 7 o’clock in the morning, we checked out and the front desk clerk stated that it was “ impossible“ that the air conditioner did not. work. He went into the room and indeed the air conditioner was not working. He offered us a free breakfast but we needed to catch a train and Could not take you up on his offer. Avoid this property at all costs.
Stayed 1 night in Jun 2019

8/10 Good

PHILIP

Liked: Cleanliness, property conditions & facilities, room comfort
Served the purpose for overnight stay
Stayed 1 night in Mar 2019

6/10 Okay

Tina

Liked: Cleanliness
Disliked: Room comfort

clean but not so comfortable

the room was very small and very cold. put the heater on but the noise meant we couldn't sleep and we needed to get up early next morning to drive. no one answered the reception bell the following morning for us to check out so we left. car parking facilities ok but advertise as secure but they don't close the gate and if no one answered us ringing the bell to leave who is watching the car park.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Lovely hotel. Not a lot around. Food in Restaurant Devine
Stayed 1 night in Mar 2019

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip that was close to teh customer site.

was nice and relaxing after work . was very convinient for my customer visit.
Stayed 2 nights in Jan 2019