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Mercure Bordeaux Château Chartrons

4.0 star property

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Photo gallery for Mercure Bordeaux Château Chartrons

A restaurant with a glass ceiling, wicker hanging lights, and a checkered floor.
A modern hotel room with a sofa, armchairs, a dining table, a bed, and a large mural on the wall.
Meeting facility
A hotel entrance with a stone facade, two large planters, and a palm tree.
Breakfast and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
81 Cours Saint-Louis, Bordeaux, Gironde, 33300
  • Place, Bordeaux Wine and Trade Museum
    ‪6 min walk‬
  • Place, Jardin Public
    ‪14 min walk‬
  • Place, Place des Quinconces
    ‪4 min drive‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite - 1 double bed and sofa

A person holding a book titled 'Gironde' and a glass of red wine, seated on a blue couch with a blurred background.

Junior Suite - 1 double bed and sofa

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Eco-friendly toiletries, hair dryer, towels

Classic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, a nightstand, a desk, a chair, and a large mural on the wall.

Standard Suite, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a wall mural.

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Connecting Rooms

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a view of buildings through the window.

Superior Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Bordeaux

Located in Chartrons, Mercure Bordeaux Château Chartrons is a leisurely stroll from sights such as Bordeaux Wine and Trade Museum and Quai des Marques. This 4-star hotel has 215 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Bordeaux Wine and Trade Museum - 6 min walk - 0.4 miles
  • Jardin Public - 14 min walk - 0.8 miles
  • Place des Quinconces - 4 min drive - 1.1 miles
  • Rue Sainte-Catherine - 4 min drive - 1.3 miles
  • Cité du Vin - 5 min drive - 1.5 miles

Getting around

  • Cenon Station - 6 min drive
  • Grand Parc Tram Station - 9 min walk
  • Merignac Airport (BOD) - 21 min drive

Restaurants

  • ‪Le Mirabelle - ‬8 min walk
  • ‪pizzeria la tradizione - ‬7 min walk
  • ‪Morimoto Bordeaux - ‬2 min walk
  • ‪The Golden Apple - ‬7 min walk
  • ‪Faim De Pain - ‬8 min walk

About this property

Mercure Bordeaux Château Chartrons

At Mercure Bordeaux Château Chartrons, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 20 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and free newspapers.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chais Saint Louis

Things to do

  • Billiards/pool table
  • Gym
  • Piano

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,844 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 19.5 per person
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Bordeaux Chartrons
Mercure Bordeaux Chartrons
Mercure Bordeaux Château Chartrons
Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
Mercure Bordeaux Château Chartrons Hotel
Mercure Château Hotel Bordeaux Chartrons
Mercure Château Hotel
Mercure Château
Mercure Bordeaux Château Chartrons Hotel
Mercure Bordeaux Château Chartrons Bordeaux
Mercure Bordeaux Château Chartrons Hotel Bordeaux

Frequently asked questions

Is a free cancellation option available at Mercure Bordeaux Château Chartrons?

Mercure Bordeaux Château Chartrons offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Bordeaux Château Chartrons?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at Mercure Bordeaux Château Chartrons on Aug 12, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Mercure Bordeaux Château Chartrons?

This hotel is situated in Chartrons within a short 18-minute walk of Jardin Public and also 8 minutes on foot from Bordeaux Wine and Trade Museum. You'll also find Rue Sainte-Catherine and Place de la Bourse within a short drive.

Is parking available on site at Mercure Bordeaux Château Chartrons?

Yes, parking is offered for EUR 20 per night. An electric car charging station is also available for guests.

Does Mercure Bordeaux Château Chartrons feature a casino?

No, Mercure Bordeaux Château Chartrons doesn't have a casino.

Will I find an indoor pool at Mercure Bordeaux Château Chartrons?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Bordeaux Château Chartrons?

Couples staying at this hotel will appreciate amenities like premium bedding and a minibar as well as a restaurant.

Does Mercure Bordeaux Château Chartrons have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Bordeaux Château Chartrons have a restaurant with a breakfast menu?

Yes, Mercure Bordeaux Château Chartrons serves a full breakfast for a surcharge each morning at Chais Saint Louis.

Will Mercure Bordeaux Château Chartrons allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercure Bordeaux Château Chartrons for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Does Mercure Bordeaux Château Chartrons have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Mercure Bordeaux Château Chartrons?

The closest major airport to Mercure Bordeaux Château Chartrons is Merignac Airport (BOD), which is 12 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Mercure Bordeaux Château Chartrons?

No, there aren't any guestrooms with balconies at Mercure Bordeaux Château Chartrons.

Mercure Bordeaux Château Chartrons Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 219 out of 587 reviews
Rating 8 - Good. 223 out of 587 reviews
Rating 6 - Okay. 99 out of 587 reviews
Rating 4 - Poor. 28 out of 587 reviews
Rating 2 - Terrible. 18 out of 587 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functioning hotel - decent location- good size rooms & comfortable beds - friendly staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great location
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very large room and bath. Comfortable bed and well appointed with amenities. It is a 35-40 minute walk to the historic center.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Brian

Liked: Staff & service
Good value! Property a bit tired. Good showers Poor AC Good cotton bedding!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice big room
Stayed 1 night in Aug 2024
Verified

8/10 Good

Laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while visiting for the Olympics and it just so happened to be the same hotel where the Men's and Women's Spanish National Soccer teams were staying! The hotel is beautiful and a close walk to the river trams, with plenty of dining/shopping options nearby.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel a little out of the core. When construction is completed in front of the hotel it will seem less removed from downtown core. Breakfast buffet is fantastic
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in an older part of Bordeaux. There are many cafe's within a short walk from the hotel.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like were the pillows…too hard. Unfortunately we arrived late and had a difficult time finding somewhere to eat…
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lives up to expectations

I just don't understand why the restaurant is closed on Saturdays and Sundays
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Yaron

Disliked: Staff & service
The hotel is okay at best. Staff was extremely rude and not helpful. Room was not clean, especially toilets and bathroom. Does not really fits the 4* claim.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Brian

Liked: Cleanliness

RWC - Bordeaux 2023

Room was quite dark. Hotel was a little tired and needs freshening up. Bed was uncomfortable due to a mattress liner. Good breakfasts and centrally located.
O
Porte de la Cloche, Bordeaux
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Yariv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a convention of "piercing and tattoos" Artist, not my style!
Stayed 1 night in May 2024
Verified

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bedroom was not smelling good. Cleaning service not effective, we got the room without toilet paper, liquid soap half empty and not refilled even if we asked to. We had to go to the reception to get one. Probably the worst mercure we tried.
Stayed 4 nights in Sep 2025
Verified

2/10 Terrible

Audrey

Disliked: Cleanliness, amenities
No service
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Tuanh

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is somewhat on the outskirts of town where all of the action is. It is not too far of a walk to the rue of Notre Dame (10-15 minutes) but doesn’t feel the safest at night. The hotel appears to have spent all their money on making the lobby, bar and common areas look nice but the actual rooms are very old and have a strange smell. My room had no functioning air conditioning but since I got back late to my room, I did not have energy to pack up all my stuff and move to another room. This made the musky smell in the bathroom even worse. The water for showers is also not hot, it is lukewarm at best. The staff are not as helpful or friendly, but it could also be because I am a foreigner. For the price you pay for this hotel, it is not worth it. Even if it was discounted, I would not stay here. I would rather stay in a 3 star and below hotel with functioning air conditioners with modern thermostats (they have some kind of antiquated knob thing that makes no sense) and hot water (their sink water was hotter than shower water).
Verified

4/10 Poor

SOYOO

Liked: Staff & service, amenities
주니어 스위트 투숙함. 팬 돌나가는 소리에 방이 너무 시끄러움 방이 너무 어두움 주차장 너무 좁고 낮음
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait sauf le chauffage qui était trop fort.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities
Alors très décevant chambre vielliesante, impression d’un hôtel 2 étoiles. Une fournaise dans le couloir. Pas de machine à café, des poils dans la douche, pas de pression dans la douche, quelque joints pas très clair. Les traces d’un moustique mort sur la couette. Le lendemain nous rentrons à 16h la chambre était entrain d’être faite nous étions parti à 10h. La poubelle pas vider… une chaleur dans la chambre et une propreté qui laisse à désirer et biensur des murs en carton. La prochain fois j’irais dans un F1 dans c’est cas là!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Lisa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Pour un 4 étoiles ça laisse perplexe. Le ménage pas fait dans la chambre. Du café soluble qu’il faut aller réclamer à l’accueil et on ne vous en donne qu’un seul même pas une vraie cafetière à capsule. Une « salle de sport » avec 4 appareils non disponibles car pris tout le temps. Une odeur d’égouts dans la salle de bains et même pas une petite bouteille d’eau à disposition dans la chambre. Je n’y retournerai plus 😐
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ANNE ET LUC

Liked: Cleanliness, staff & service, amenities
Chambre spacieuse et calme comme souhaité
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gérard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil et la gentillesse des personnels, chambre spacieuse et propre (le cabinet de toilette demanderait un petit rafraîchissement). Parking facilement accessible et sécurisé. Petit déjeuner copieux et de qualité. Séjour très agréable. Merci.
Stayed 1 night in Jan 2026