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Mercure Bordeaux Château Chartrons

4.0 star property
Hotel with a restaurant, near Rue Sainte-Catherine

Choose dates to view prices

Photo gallery for Mercure Bordeaux Château Chartrons

Breakfast and dinner served, French cuisine
Standard Suite, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk
Exterior
Meeting facility
Interior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly
  • Room service

Explore the area

View in a map
81 Cours Saint-Louis, Bordeaux, Gironde, 33300
  • Place, Place des Quinconces
    ‪2 min drive‬
  • Place, Cité du Vin
    ‪2 min drive‬
  • Place, Place de la Bourse
    ‪3 min drive‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪15 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite - 1 double bed and sofa

Premium bedding, minibar, in-room safe, desk

Junior Suite - 1 double bed and sofa

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Suite, 1 Double Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Standard Suite, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Superior Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Bordeaux

Located in Chartrons within a 5-minute walk of Greek Orthodox Church, Mercure Bordeaux Château Chartrons is within a 15-minute stroll of Bordeaux Wine and Trade Museum. This 4-star hotel has 215 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Place des Quinconces - 2 min drive - 1.1 miles
  • Cité du Vin - 2 min drive - 1.1 miles
  • Grand Theatre of Bordeaux - 3 min drive - 1.6 miles
  • Rue Sainte-Catherine - 3 min drive - 1.6 miles
  • Place de la Bourse - 3 min drive - 1.5 miles

Getting around

  • Cenon Station - 6 min drive
  • Grand Parc Tram Station - 9 min walk
  • Merignac Airport (BOD) - 21 min drive

Restaurants

  • ‪pizzeria la tradizione - ‬7 min walk
  • ‪Les Tables Vatel - ‬8 min walk
  • ‪Morimoto Bordeaux - ‬2 min walk
  • ‪Rotisserie Saveur Saveurs - ‬6 min walk
  • ‪Sushi Set - ‬6 min walk

About this property

Mercure Bordeaux Château Chartrons

Hotel with a restaurant, near Rue Sainte-Catherine
At Mercure Bordeaux Château Chartrons, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 20 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and free newspapers.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chais Saint Louis

Things to do

  • Billiards/pool table
  • Gym
  • Piano

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,844 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 8.00 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 19.5 per person
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 8.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Bordeaux Chartrons
Mercure Bordeaux Chartrons
Mercure Bordeaux Château Chartrons
Mercure Bordeaux Chateau Chartrons Hotel Bordeaux
Mercure Bordeaux Château Chartrons Hotel
Mercure Château Hotel Bordeaux Chartrons
Mercure Château Hotel
Mercure Château
Mercure Bordeaux Château Chartrons Hotel
Mercure Bordeaux Château Chartrons Bordeaux
Mercure Bordeaux Château Chartrons Hotel Bordeaux

Frequently asked questions

Is a free cancellation option available at Mercure Bordeaux Château Chartrons?

Mercure Bordeaux Château Chartrons offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do near Mercure Bordeaux Château Chartrons?

This hotel is situated in Chartrons within a 10-minute walk of Bordeaux Wine and Trade Museum and Greek Orthodox Church. You'll also find Rue Sainte-Catherine and Cité du Vin within a short drive.

Is there parking available at Mercure Bordeaux Château Chartrons?

Yes, parking is offered for EUR 20 per night. Electric car charging is also available for guests.

Does Mercure Bordeaux Château Chartrons feature a casino?

No, Mercure Bordeaux Château Chartrons doesn't have a casino.

Will I find an indoor pool at Mercure Bordeaux Château Chartrons?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Bordeaux Château Chartrons?

Couples staying at this hotel will appreciate amenities like a minibar and premium bedding as well as a bar.

Does Mercure Bordeaux Château Chartrons have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Bordeaux Château Chartrons have a restaurant with a breakfast menu?

Yes, Mercure Bordeaux Château Chartrons serves a full breakfast for a surcharge each morning at Chais Saint Louis.

Will Mercure Bordeaux Château Chartrons allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Mercure Bordeaux Château Chartrons for a fee of EUR 8.00 per pet, per night. The property also provides food and water bowls.

Does Mercure Bordeaux Château Chartrons have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Mercure Bordeaux Château Chartrons?

The closest major airport to Mercure Bordeaux Château Chartrons is Merignac Airport (BOD), which is 12 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Mercure Bordeaux Château Chartrons?

No, at Mercure Bordeaux Château Chartrons, there aren't any guestrooms that list a balcony.

Reviews

Mercure Bordeaux Château Chartrons Reviews

8.2

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 197 out of 549 reviews
Rating 8 - Good. 215 out of 549 reviews
Rating 6 - Okay. 95 out of 549 reviews
Rating 4 - Poor. 26 out of 549 reviews
Rating 2 - Terrible. 16 out of 549 reviews

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very large room and bath. Comfortable bed and well appointed with amenities. It is a 35-40 minute walk to the historic center.
Stayed 4 nights in Jul 2025

8/10 Good

Mahmoud

Traveled with group
Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Damion

Business traveler
Stayed 1 night in Jun 2025

10/10 Excellent

jacqueline

Stayed 1 night in Apr 2025

6/10 Okay

Yaron

Business traveler
Disliked: Staff & service
The hotel is okay at best. Staff was extremely rude and not helpful. Room was not clean, especially toilets and bathroom. Does not really fits the 4* claim.
Stayed 2 nights in Feb 2025

6/10 Okay

PAUL

Stayed 1 night in Sep 2024

10/10 Excellent

Ismo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Alexander

Stayed 1 night in Sep 2024

10/10 Excellent

Alexey, London

Stayed 1 night in Aug 2024

2/10 Terrible

Audrey

Disliked: Cleanliness, amenities
No service
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like were the pillows…too hard. Unfortunately we arrived late and had a difficult time finding somewhere to eat…
Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice big room
Stayed 1 night in Aug 2024

10/10 Excellent

krista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while visiting for the Olympics and it just so happened to be the same hotel where the Men's and Women's Spanish National Soccer teams were staying! The hotel is beautiful and a close walk to the river trams, with plenty of dining/shopping options nearby.
Stayed 3 nights in Jul 2024

10/10 Excellent

darrell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in an older part of Bordeaux. There are many cafe's within a short walk from the hotel.
Stayed 1 night in May 2024

8/10 Good

Yariv

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a convention of "piercing and tattoos" Artist, not my style!
Stayed 1 night in May 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all
Stayed 4 nights in May 2024

6/10 Okay

Brian

Liked: Cleanliness

RWC - Bordeaux 2023

Room was quite dark. Hotel was a little tired and needs freshening up. Bed was uncomfortable due to a mattress liner. Good breakfasts and centrally located.
O
Porte de la Cloche, Bordeaux
Stayed 4 nights in Sep 2023

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel a little out of the core. When construction is completed in front of the hotel it will seem less removed from downtown core. Breakfast buffet is fantastic
Stayed 2 nights in Aug 2023

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great, all staff were very friendly and helpful. The hotel was super clean and well maintained, and has a really nice aesthetic and design style. Great breakfast in the morning with tons of options. My only negative was the air conditioning in the room was a bit weak, even with the fan speed set on maximum, it didn’t cool the room quite to the level we would have wanted.
Stayed 10 nights in Aug 2023

8/10 Good

William

Stayed 2 nights in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lives up to expectations

I just don't understand why the restaurant is closed on Saturdays and Sundays
Stayed 2 nights in Jun 2023

4/10 Poor

Tuanh

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is somewhat on the outskirts of town where all of the action is. It is not too far of a walk to the rue of Notre Dame (10-15 minutes) but doesn’t feel the safest at night. The hotel appears to have spent all their money on making the lobby, bar and common areas look nice but the actual rooms are very old and have a strange smell. My room had no functioning air conditioning but since I got back late to my room, I did not have energy to pack up all my stuff and move to another room. This made the musky smell in the bathroom even worse. The water for showers is also not hot, it is lukewarm at best. The staff are not as helpful or friendly, but it could also be because I am a foreigner. For the price you pay for this hotel, it is not worth it. Even if it was discounted, I would not stay here. I would rather stay in a 3 star and below hotel with functioning air conditioners with modern thermostats (they have some kind of antiquated knob thing that makes no sense) and hot water (their sink water was hotter than shower water).

10/10 Excellent

Clare

Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Stayed 1 night in Jun 2023