Hôtel Les Sources de Caudalie

5.0 star property
Luxury palace with 2 restaurants and a winery
VIP Access

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Photo gallery for Hôtel Les Sources de Caudalie

Outdoor pool, pool umbrellas, sun loungers
Reception
2 restaurants, lunch, dinner served; French cuisine
Exterior
2 restaurants, lunch, dinner served; French cuisine

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
Chemin de Smith Haut Lafitte, Martillac, Gironde, 33650
  • Château Smith Haut Lafitte
    ‪2 min walk‬
  • Spa de Vinothérapie Caudalie
    ‪2 min walk‬
  • Château Baulos-Charmes Pessac-Leognan
    ‪3 min drive‬
  • Bordeaux (BOD-Merignac)
    ‪19 min drive‬
VIP Access
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Room options

Suite at Chartreuse du Thil, located 0.9 mile from Les Sources de Caudalie.

10.0 out of 10
Exceptional
(1 review)
  • 747.2 sq ft
  • Sleeps 3
  • 1 King Bed

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Signature Suite

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Prestige Room

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite Prestige

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

Double Room at Chartreuse du Thil, located 0.9 mile from Les Sources de Caudalie

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Martillac

Hôtel Les Sources de Caudalie places you next to Spa de Vinothérapie Caudalie and Château Smith Haut Lafitte. This 72-room, 5-star palace has a winery, a full-service spa, and 2 restaurants.

What's nearby

  • Château Smith Haut Lafitte - 2 min walk - 0.1 miles
  • Spa de Vinothérapie Caudalie - 2 min walk - 0.1 miles
  • Château Baulos-Charmes Pessac-Leognan - 3 min drive - 1.1 miles
  • Arkéa Arena - 13 min drive - 8.8 miles
  • Rue Sainte-Catherine - 17 min drive - 10.7 miles

Getting around

  • Cadaujac Station - 5 min drive
  • Doyen Brus Tram Station - 13 min drive
  • Merignac Airport (BOD) - 28 min drive

Restaurants

  • ‪Château Malartic-Lagravière - ‬9 min drive
  • ‪La Chartreuse de Parme - ‬7 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪La Grand'Vigne - ‬1 min walk
  • ‪La Table du Lavoir - ‬1 min walk

About this property

Hôtel Les Sources de Caudalie

Luxury palace with 2 restaurants and a winery
Guests of Hôtel Les Sources de Caudalie have access to a winery, a full-service spa, and an outdoor pool. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury palace include a gym, a sauna, and free WiFi in public areas.
80-cm flat-screen TVs come with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other standard amenities include iPod docks, minibars, and espresso makers.
An outdoor tennis court and a health club are featured at the palace. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Vinotherapie Caudalie has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • French Paradox
  • La Grand Vigne
  • La Table du Lavoir
  • Rouge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Winery

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • In a provincial park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 5 buildings
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels
  • DVD player
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • 4G smartphone data speed
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25.00 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 50.0 per night
  • Cribs/infant beds are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.24 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 15 for children
  • Pet fee: EUR 25.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:30 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the palace at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Les Sources de Caudalie
Hôtel Les Sources de Caudalie Martillac
Les Sources de Caudalie
Les Sources de Caudalie Martillac
Hôtel Sources Caudalie Martillac
Hôtel Sources Caudalie
Sources Caudalie Martillac
Sources Caudalie
Les Sources Caudalie Martillac
Hôtel Les Sources de Caudalie Palace
Hôtel Les Sources de Caudalie Martillac
Hôtel Les Sources de Caudalie Palace Martillac

Frequently asked questions

Is free cancellation available at Hôtel Les Sources de Caudalie?

Hôtel Les Sources de Caudalie provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do within easy reach of Hôtel Les Sources de Caudalie?

This palace is located in Martillac and just steps from Château Smith Haut Lafitte and Spa de Vinothérapie Caudalie. You'll also find Château Baulos-Charmes Pessac-Leognan and Château La Louviere within a short drive.

Will I be able to park at Hôtel Les Sources de Caudalie?

Yes, self parking is offered for free at the palace. Accessible parking is also available for guests.

Is there a spa at Hôtel Les Sources de Caudalie?

Spa Vinotherapie Caudalie is the palace's spa and services include prenatal massages, body wraps, and hot springs.

Does Hôtel Les Sources de Caudalie include a casino on the premises?

No, Hôtel Les Sources de Caudalie doesn't have a casino.

Is there an indoor pool at Hôtel Les Sources de Caudalie?

No, this palace doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Hôtel Les Sources de Caudalie good for couples?

This historic palace offers plenty of amenities for couples including an outdoor pool, a bar, and a Michelin-rated restaurant.

Does Hôtel Les Sources de Caudalie have a hot tub?

Yes, guests can enjoy a spa tub at this palace.

Does Hôtel Les Sources de Caudalie feature a restaurant that includes a breakfast menu?

Yes, Hôtel Les Sources de Caudalie has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hôtel Les Sources de Caudalie allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hôtel Les Sources de Caudalie for a fee of EUR 25.00 per pet, per day.

Are there connecting rooms at Hôtel Les Sources de Caudalie?

Yes, this palace has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hôtel Les Sources de Caudalie?

The closest major airport to Hôtel Les Sources de Caudalie is Merignac Airport (BOD), which is 16.1 mi away (28 minutes by car).

Are there rooms with balconies at Hôtel Les Sources de Caudalie?

Yes, some accommodations at this palace offer either a furnished balcony or a deck where guests can enjoy lake or vineyard views.

Hôtel Les Sources de Caudalie Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 192 reviews
Rating 8 - Good. 31 out of 192 reviews
Rating 6 - Okay. 9 out of 192 reviews
Rating 4 - Poor. 2 out of 192 reviews
Rating 2 - Terrible. 6 out of 192 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spa getaway for wine lovers in an idyllic setting with amazing staff and dining.
Stayed 2 nights in Oct 2024

10/10 Excellent

David, Bowdon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience - would highly recommend
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
If you book the Chateau le Thil room, please understand that you're basically booking at a separate hotel. You need a car for the 3 min drive, or a bike during the day. We wished we would have just booked at the main hotel, because it felt like we got a completely separate experience than what we were hoping for. We also wished the distance between the two was made clearer on booking (or with an immediate follow up email) - it really felt like a separate property and should be marketed as such. The main hotel itself was beautiful, but we had some missteps with the staff. A few large groups were staying at the property and they seemed much more concerned with them than with our smaller group of 4. Service as the restaurant was spotty - twice we ordered white wines (both in French, and by pointing to them on the menu), and were delivered reds. At check-in it was not made clear where the spa was, and there's little signage in the hotel, so we were wandering around trying to find someone to direct us before our appointment (no one at the front desk). They directed us through a gate that was locked, it was a frustrating situation. The spa itself was beautiful, if limited in facilities (2 pools and a steam room), but the treatments were excellent. Rooms were comfortable and clean. Overall, it felt like a beautiful surface without the actual bones of good service. We didn't feel as cared for as we have at other luxury properties. It was frankly disappointing.
Stayed 1 night in Sep 2024

8/10 Good

Feng

Stayed 3 nights in Aug 2024

10/10 Excellent

Iryna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressive hotel and the area around. Love the eclectic touch - the history and contemporary art and interior design pieces! Food is excellent
Stayed 1 night in Jun 2024

2/10 Terrible

Yasmine

Disliked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

carlos

Liked: Property conditions & facilities
Disliked: Staff & service

Disappointing Experience Les Sources de Caudalie

Our recent stay at Les Sources de Caudalie in Bordeaux was riddled with significant issues that fell far short of a five-star experience. Despite its prestigious Relais & Châteaux status, our visit was marred by mistakes and poor service. Upon arrival, we were greeted with a "welcome back" note, although neither my wife nor I had ever stayed there before. This mistake caused unnecessary suspicion and tension, as my wife thought I had previously visited the hotel with someone else. Our room was located a mile away from the main building, with no amenities such as a pool, bar, or restaurant nearby. This inconvenience is unacceptable for a five-star hotel where guests expect easy access to facilities. Dining was equally disappointing. When we tried to eat at Rouge, the hotel's small restaurant, it was closed for a private event despite two-thirds of the space being unoccupied. We were denied service, leaving us without dining options. Additionally, although the hotel advertises 24/7 room service, this was not available in our room’s location. The cleanliness and housekeeping standards were appalling. Instead of changing coffee cups, the staff simply rinsed them in the bathroom sink. Such a lack of proper hygiene is unacceptable and concerning for guests. The overall service was poor, with staff displaying a dismissive attitude towards our concerns. This indifference was especially frustrating given the €700 per night rate we paid. Avoid this hotel!
Stayed 4 nights in Jun 2024

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for quiet and solitude in beautiful surroundings
Stayed 2 nights in May 2024

10/10 Excellent

Abdulmohsen

Stayed 2 nights in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryan, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Shoefun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place. I will come back again
Stayed 2 nights in Oct 2023

10/10 Excellent

christ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Top notch, beautiful property, attentive staff and all around a 5 plus. Would highly recommend. Thank you for the most enjoyable stay!
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is gorgeous.
Stayed 1 night in Oct 2023

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and an absolutely wonderful facility. I really got the full experience.
Stayed 3 nights in Jan 2023

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. The staff, the restaurants, the spa and the property were beautiful.

10/10 Excellent

Zun Jie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb experience! Excellent service from the staffs! Felt respected throughout our time there. Beds are super comfy, rooms are spacious! Breakfast is alright and the hotel arranged airport transfer for us (additional fees applied).
Stayed 1 night in Sep 2022

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We Cycled around the wineries, sampled the wine where we stayed, ate in their great restaurant options, in a fabulous setting, had a massage at the spa and swam in the lovely pool area. All in all we had a relaxing and enjoyable stay.
Stayed 4 nights in Aug 2022

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

yossi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

Amazing hotel, excellent staff, excellent facilities and food, one of the best decoration I have ever seen, perfect location for wine interested people.
Stayed 3 nights in Aug 2021