8/10 Good
Kelly
Traveled with partner
Aug 21, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it wasn't what we were expecting (our fault), we enjoyed our stay for the most part. The bed was comfortable, the housekeeping was excellent, the location on the water was excellent, and the chairs and tables on the shoreline were nicely situated. The pool and pool area were clean, and the staff were very nice.
What we didn't like was that we upgraded our room to a premium room that was to feature a private balcony. When we checked in, the attendant tried to convince us that the room they had for us had a private balcony even though it wasn't private at all. It had semi-walls on either side of the balcony area, but people could walk right in front of us and access the balcony without any trouble. Also the shower was really awful, with extremely low water pressure. Fianlly, the male staff really whipped around on the cart they used on the property--far too fast for the many blind corners and narrow pathways they traveled. Interestingly, the female staff were much more considerate and cautious.
All in all, we enjoyed the stay.
Kelly
Stayed 3 nights in Aug 2025
