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The Lodge at Banner Elk

2.5 star property
Hotel in Banner Elk with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for The Lodge at Banner Elk

Seasonal outdoor pool
Restaurant
Sports facility
Meeting facility
Meeting facility

Popular amenities

  • Room service
  • Spa
  • Pool

Explore the area

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604
  • Sugar Mountain Resort
    ‪4 min drive‬
  • Hawksnest Tubing Park
    ‪9 min drive‬
  • Beech Mountain Resort
    ‪11 min drive‬

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Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Banner Elk

Best Western Mountain Lodge at Banner Elk places you within a short walk of Lees-McRae College and within a mile (2 km) of Banner House Museum. This 100-room hotel welcomes guests with conveniences like free breakfast, free self parking, and a gym.

What's nearby

  • Lees-McRae College - 18 min walk - 1.0 mile
  • Sugar Mountain Resort - 4 min drive - 1.7 miles
  • Hawksnest Tubing Park - 9 min drive - 2.6 miles
  • Beech Mountain Resort - 11 min drive - 5.0 miles
  • Land of Oz - 16 min drive - 7.0 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 73 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Blind Elk Tap Room - ‬3 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪Beech Mountain Brewing Company - ‬15 min drive
  • ‪5506' Skybar - ‬18 min drive

About this property

The Lodge at Banner Elk

Hotel in Banner Elk with free breakfast and a fitness center
Guests of Best Western Mountain Lodge at Banner Elk enjoy a gym, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and free newspapers.
30-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Exterior

Graystone Lodge, Ascend Hotel Collection

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,013 reviews
$106 nightly
The price is $120
Aug 25 - Aug 26
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Arcade/game room
  • Downhill skiing
  • Full-service spa
  • Golf driving range
  • Gym
  • Horseback riding/rentals
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 3,600 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to October 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet, per day (maximum USD 100 per stay)
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Pet fee: USD 10 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 29 to September 05.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Banner Elk Lodge

Frequently asked questions

What can I see close to Best Western Mountain Lodge at Banner Elk?

This hotel is located in Banner Elk within a short 18-minute walk of Banner House Museum. You'll also find Sugar Mountain Resort and Grandfather Mountain State Park within a short drive.

Is parking available on site at Best Western Mountain Lodge at Banner Elk?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Mountain Lodge at Banner Elk feature a casino on the premises?

No, Best Western Mountain Lodge at Banner Elk doesn't have a casino.

Is there an indoor pool at Best Western Mountain Lodge at Banner Elk?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from May 29 until September 05. Note though that pool facilities will be unavailable from May 21 2025 until October 1 2025 (subject to change).

Is Best Western Mountain Lodge at Banner Elk a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a seasonal outdoor pool and free breakfast.

Does Best Western Mountain Lodge at Banner Elk have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Mountain Lodge at Banner Elk have a restaurant that serves breakfast?

Best Western Mountain Lodge at Banner Elk offers free full breakfasts each morning though there is no restaurant.

Does Best Western Mountain Lodge at Banner Elk allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Mountain Lodge at Banner Elk for a fee of USD 10 per pet, per day.

Are there connecting rooms at Best Western Mountain Lodge at Banner Elk?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Best Western Mountain Lodge at Banner Elk?

No, at Best Western Mountain Lodge at Banner Elk, there aren't any guestrooms that list a balcony.

The Lodge at Banner Elk Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 1013 reviews
Rating 8 - Good. 333 out of 1013 reviews
Rating 6 - Okay. 96 out of 1013 reviews
Rating 4 - Poor. 40 out of 1013 reviews
Rating 2 - Terrible. 33 out of 1013 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ron

Traveled with family
Stayed 1 night in Apr 2025

8/10 Good

Paul

Stayed 2 nights in Apr 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
My stay was nice and quiet. Close to Grandfather Mountain and some nice dining and shopping options.
Stayed 1 night in Apr 2025

10/10 Excellent

Victor David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was grt. Breakfast variety was good. Very satisfied with everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. A staff from the front desk called the evening of our arrival to make sure we found everything acceptable in our room. What a nice touch!!
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Terrible place. Pictures are totally different from the website. I have canceled my reservation due to that I have explained them the issue. Several issues with the room, and they don’t want to cancel the night.
Stayed 3 nights in Mar 2025

6/10 Okay

Rhonda

Not that nice
Stayed 1 night in Mar 2025

2/10 Terrible

Sahar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Business traveler, Traveled with family
Liked: Amenities
Great people
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Satomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

It was great! Clean rooms, comfy beds, great front desk personnel ❤️
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Shelley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2025

8/10 Good

Cristian

Stayed 3 nights in Feb 2025

8/10 Good

Mark

Business traveler

A place to sleep…

The hotel was clean, the service was good. You can see signs of age and neglect in the general maintenance, but is a nice functional place to stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

DAVID

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Stayed 1 night in Dec 2024

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kudos
Stayed 2 nights in Jan 2025

4/10 Poor

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
Skiing is close
Stayed 3 nights in Feb 2025

8/10 Good

Anirban

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, close to Sugar Mountain Ski resort.
Stayed 2 nights in Feb 2025

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