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Aparthotel

Residence - Palais Hörtenberg

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Sauna, hot tub, steam room
Premium bedding, down comforters, pillowtop beds, in-room safe
Sauna, hot tub, steam room
Exclusive Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe
Exclusive Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Spa
  • Parking available

Explore the area

View in a map
Via Museo, Bolzano, BZ, 39100
  • Place, Museo Archeologico dell'Alto Adige
    ‪2 min walk‬
  • Place, Piazza Walther
    ‪6 min walk‬
  • Place, Bolzano Christmas Market
    ‪6 min walk‬
  • Airport, Bolzano (BZO)
    ‪11 min drive‬

Room options

View all photos for City Studio

City Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

City Studio

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio

Superior Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Studio

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Studio Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Condo

Deluxe Condo | View from room

Deluxe Condo

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Apartment

Premium Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe

Exclusive Apartment

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Elite Apartment

Premium bedding, down comforters, pillowtop beds, in-room safe

Elite Apartment

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Elite Loft

Elite Loft | Premium bedding, down comforters, pillowtop beds, in-room safe

Elite Loft

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Condo

Premium bedding, down comforters, pillowtop beds, in-room safe

Family Condo

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Bolzano

Located in Old Town Bolzano, Residence - Palais Hörtenberg is adjacent to Museo Archeologico dell'Alto Adige and within a 10-minute walk of other popular attractions like Bolzano Christmas Market. The 34 rooms at this 4.5-star aparthotel include refrigerators, microwaves, and espresso makers.
View more Aparthotels in BolzanoOpens in a new window

What's nearby

  • Free University of Bozen-Bolzano - 2 min walk - 0.1 miles
  • Museo Archeologico dell'Alto Adige - 2 min walk - 0.1 miles
  • Piazza Walther - 6 min walk - 0.4 miles
  • Bolzano Christmas Market - 6 min walk - 0.4 miles
  • Cathedral of Bolzano - 6 min walk - 0.4 miles

Getting around

  • Bolzano/Bozen Station - 10 min walk
  • Bolzano Airport (BZO) - 18 min drive

Restaurants

  • ‪Ristorante Pizzeria Casa al Torchio - ‬2 min walk
  • ‪Hopfen & Co. - ‬2 min walk
  • ‪Urban Coffee Lab - ‬3 min walk
  • ‪Nadamas - ‬3 min walk
  • ‪Acherer Patisserie - ‬3 min walk

About this property

Residence - Palais Hörtenberg

Guests of Residence - Palais Hörtenberg enjoy features like a full-service spa, free WiFi in public areas, and spa services. Self parking is offered for EUR 25 per day. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury aparthotel include laundry facilities, a vending machine, and a TV in a common area.
Each apartment is soundproofed and has an array of amenities, including a refrigerator, a microwave, and an espresso maker. Guests can expect to find free WiFi and a 55-inch plasma TV with cable channels. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a safe, a wardrobe or closet, and a dining table. Housekeeping is available on request.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Exterior
Parkhotel Mondschein, a Member of Design Hotels
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  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 440 reviews
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Total with taxes and fees
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Property amenities

Pool/Spa

  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Limited onsite self parking (max 10 spaces per unit)
  • Onsite parking options include a carport

Food and drink

  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Dining table

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: EUR 60 per day

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Living spaces

  • Dining table

Entertainment

  • 55-inch plasma TV with cable channels
  • TV in common areas

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 24 per pet per day
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower (22 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways
  • Portable shower seat
  • Roll-in shower (39 inches wide)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request) (for a fee)
  • Limited-hour front desk
  • Mobile key entry
  • Safe
  • Vending machine

Location highlights

  • In a historical district
  • In the city center

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Stadt Città Piazza Walther 21 - 39100 Bolzano]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 25 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 24 per pet (varies based on length of stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 60.0 per day
  • Cribs/infant beds are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.40 per person, per night. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 60.0 per day
  • Spa fee: EUR 55
  • Towels fee: EUR 6 per person, per night (or guests may bring their own)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).
Property Registration Number IT021008B44N7PCCP9

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hörtenberg Homes
Palais Hörtenberg
Palais Hortenberg Bolzano
Residence - Palais Hörtenberg Bolzano
Residence - Palais Hörtenberg Aparthotel
Residence - Palais Hörtenberg Aparthotel Bolzano

Frequently asked questions

What is there to do around Residence - Palais Hörtenberg?

This aparthotel is situated in Old Town Bolzano, just steps from Museo Archeologico dell'Alto Adige and Piazza delle Erbe, and within a short walk of Bolzano Christmas Market. You'll also find Piazza Walther and Renon Cable Car less than a mile away.

How much does it cost to stay at Residence - Palais Hörtenberg?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Residence - Palais Hörtenberg on Mar 29, 2026 start from $185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Residence - Palais Hörtenberg?

Yes, covered parking is offered for EUR 25 per day with in/out privileges. You'll find a carport and max 10 spaces per unit.

Is a spa located at Residence - Palais Hörtenberg?

There is a full-service spa at this available for guests to enjoy at this aparthotel.

Does Residence - Palais Hörtenberg have luxury amenities?

Yes, guests can indulge in luxuries such as a hot tub, a full-service spa, and a steam room at this aparthotel.

Does Residence - Palais Hörtenberg have a casino on the premises?

No, Residence - Palais Hörtenberg doesn't have a casino.

Is there an indoor pool at Residence - Palais Hörtenberg?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Residence - Palais Hörtenberg?

Amenities that appeal to couples at this aparthotel include a down comforter, a rainfall showerhead, and an espresso maker.

Are there hot tubs at Residence - Palais Hörtenberg?

No, but this aparthotel does have a sauna.

Does Residence - Palais Hörtenberg have a restaurant that serves breakfast?

No, Residence - Palais Hörtenberg doesn't have a restaurant that serves breakfast.

Does Residence - Palais Hörtenberg allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Residence - Palais Hörtenberg for a fee of EUR 24 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Residence - Palais Hörtenberg?

Yes, there are connecting units available at this aparthotel book for your group event or vacation.

Where is the closest airport to Residence - Palais Hörtenberg?

The closest major airport to Residence - Palais Hörtenberg is Bolzano Airport (BZO), which is 3.2 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Residence - Palais Hörtenberg?

No, you won't find apartments with balconies at Residence - Palais Hörtenberg.

Residence - Palais Hörtenberg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 188 out of 235 reviews
Rating 8 - Good. 34 out of 235 reviews
Rating 6 - Okay. 7 out of 235 reviews
Rating 4 - Poor. 3 out of 235 reviews
Rating 2 - Terrible. 3 out of 235 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth

Stayed 2 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, room comfort
It was a very nice place with a beautiful view and great location.
Stayed 2 nights in Dec 2025

8/10 Good

Igor

Liked: Cleanliness, room comfort
Central location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, very nice modern rooms. Great location, nice staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Diego, Aventura

Great location and super modern rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Adrianne

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable, clean & close to the train station & Christmas Markets.
Stayed 1 night in Nov 2025

2/10 Terrible

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Shuk Kwan

Liked: Cleanliness, room comfort
We travel in Nov, weather is a bit chilly. Room was stuffy but could be noisy to open the window. Didn’t import r
Stayed 1 night in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities
Irana at the front desk reception was very pleasant, professional, friendly and helpful. The room was modern, clean and the bed was big and comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stella

Liked: Cleanliness, amenities, property conditions & facilities
Simple, friendly welcome. Helpful receptionist. Everything was as described: great.
Stayed 2 nights in Oct 2025

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities
Its unfortunate that may rate doesn't really reflect the hotel itself. The hotel was fine. My rate is to warn people that if they are driving, then it is very difficult to find and negotiate parking deck. I used the hotel address on gps and gps took me in circles for hours in bolzano. I finally made contact with the hotel and found the parking lot had a different address. BOLZANO is difficult to negotiate if you are not a local. Plenty of restricted drkving areas. The hotel was fine, but getting there was a challenge
Stayed 1 night in Oct 2025

10/10 Excellent

Dominique

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Cam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, friendly staff, awesome location
Stayed 1 night in Oct 2025

10/10 Excellent

Bret

Liked: Cleanliness, room comfort
Perfect location in central area of Bolzano. Walkable location for sites, gondola, restaurants and shopping. Great staff. Laundry facilities a bonus! Get a parking spot if you have a car.
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious. Had a refrigerator and a table so that we could buy a few groceries such as cold cuts, bread, wine and cheese to enjoy if we didn’t want to dine out. Plenty of great places to eat nearby. We would stay there again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Feng

Liked: Cleanliness, room comfort
Very clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Renata

Traveled with family
Liked: Cleanliness, room comfort

I recommend it to everyone who likes clean, modern

Stayed 1 night in Sep 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with great views and located in historical area.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort

Great for a family stopover.

Wonderful, spacious rooms right on a great walking shopping street across from the Ötzi Museum. The city area of Bolzano has extensive walking streets with lots of activity. Great views and seems to be a center for cycling. Would definitely visit again.
Stayed 1 night in Sep 2025

10/10 Excellent

Andry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern facility with keyless access. Shutters provide a very quiet room.
Stayed 1 night in Sep 2025

10/10 Excellent

Myra

Liked: Cleanliness, property conditions & facilities
We loved our stay at Palais Hortenberg. Everything was perfect, from the location across the street from the Archeological Museum where Otzi resides, to proximity to great restaurants, shopping, and the Funivia that takes you up into the spectacular hill country above the city. The hotel and staff were top notch. The bed was super comfortable and everything was high tech. This hotel is only 3 years old, and is equipped with the most modern of amenities. Would definitely recommend without reservation.
Stayed 2 nights in Sep 2025

8/10 Good

Monika

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location is very central, could walk everywhere. Good Restaurants nearby. My only complaint is that the sofa I slept on was a little hard.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was an impeccable and high-tech place. It took awhile to learn how the various buttons and features in the room worked. Maybe some signs or notice in the room to help guests with that would be beneficial. Front desk staff were okay.
Stayed 1 night in Aug 2025