4/10 Poor
Brian freederick
Aug 14, 2025
Disliked: Property conditions & facilities, room comfort
Not satisfactory
I paid £82-80 for a deluxe double room. The new shower and face towel were left on top of the WC seat not on the bed which was not hygieneic.
There was no plug in the wash hand basin so unable to collect water in sink for a wet shave or anything else.
The shower dispenser was totally empty and unable to have a shower.
There is a light between the external and internal doors that kept going on and off the whole of the night which partially light my bedroom.
The WC was facing the glass shower very close to the glass shower unit and would be difficult to use for a larger person and dangerous.
There were no curtains to the bathroom although the very large window had obstured glass at the evening with the light on you were visible from outside.
The bedroom was up three to four flights of stairs at the top of the hotel, l was informed that there were only me and another couple staying that evening, with nine bedrooms I’m sure there would no one closer the floor level, nearly 80 years old it would have been appreciated.
I had traveled from the East Midlands to Bolton to attend a celebration function for a close friend of mine and was very disappointed with the hotel.
I was informed they only have meals Wednesday to Sunday as l was there on a Monday that was no help.
Brian freederick
Stayed 1 night in Aug 2025