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Shandrani Beachcomber Resort & Spa

4.0 star property

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Photo gallery for Shandrani Beachcomber Resort & Spa

Minibar, in-room safe, blackout drapes, iron/ironing board
4 restaurants; breakfast, lunch, and dinner served
On the beach, white sand, sun loungers, beach umbrellas
Garden
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Blue Bay, Blue Bay, 51510
  • Place, Shandari Beach
    ‪2 min walk‬
  • Place, Cambuse Beach
    ‪10 min walk‬
  • Place, Blue Bay Beach
    ‪22 min drive‬
  • Airport, Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

8.8 out of 10
Excellent
(12 reviews)
  • Partial sea view
  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Shandrani Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Shandrani Room

9.2 out of 10
Wonderful
(7 reviews)
  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Shandrani Room (Honeymooners Only).

Minibar, in-room safe, blackout drapes, iron/ironing board

Shandrani Room (Honeymooners Only).

8.8 out of 10
Excellent
(3 reviews)
  • Partial sea view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Honeymooners only)

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room (Honeymooners only)

  • Partial sea view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Ground Floor

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Shandrani Room 2 Adults + 1 Child

Minibar, in-room safe, blackout drapes, iron/ironing board

Shandrani Room 2 Adults + 1 Child

  • Partial sea view
  • 538 sq ft
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room (2 adults & 1 child)

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room (2 adults & 1 child)

  • Partial sea view
  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room Ground Floor (2 adults & 2 children)

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room Ground Floor (2 adults & 2 children)

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 645 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Ground Floor (Honeymooners Only)

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Ground Floor (Honeymooners Only)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Tropical Room Ground Floor

Minibar, in-room safe, blackout drapes, iron/ironing board

Tropical Room Ground Floor

  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Tropical Room Ground Floor Honeymooners Only

Minibar, in-room safe, blackout drapes, iron/ironing board

Tropical Room Ground Floor Honeymooners Only

  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Tropical Room Ground Floor 2 Adults + 1 Child

Minibar, in-room safe, blackout drapes, iron/ironing board

Tropical Room Ground Floor 2 Adults + 1 Child

  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms, Ground Floor

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Apartment, 2 Bedrooms, Ground Floor

  • Partial sea view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Room, Bay View (Adult Only)

View from room

Room, Bay View (Adult Only)

  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Room, Bay View (Adult Only)

View from room

Honeymoon Room, Bay View (Adult Only)

  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Beach Room - Adult only

Minibar, in-room safe, blackout drapes, iron/ironing board

Beach Room - Adult only

  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Beach Room-Honeymoon Only- Adult only

Minibar, in-room safe, blackout drapes, iron/ironing board

Beach Room-Honeymoon Only- Adult only

  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Blue Bay

Shandrani Beachcomber Resort & Spa is adjacent to popular attractions such as Shandari Beach and Ile des Deux Cocos. This 327-room, 4-star resort has 2 outdoor pools along with a golf course and a full-service spa.
View more Resorts in Blue BayOpens in a new window

What's nearby

  • Shandari Beach - 2 min walk - 0.1 miles
  • Cambuse Beach - 10 min walk - 0.6 miles
  • Blue Bay Marine Park Mauritius - 19 min drive - 9.9 miles
  • Blue Bay Beach - 22 min drive - 11.0 miles
  • Flic-en-Flac Beach - 52 min drive - 33.2 miles

Getting around

  • Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 10 min drive

Restaurants

  • ‪Good Korma - ‬11 min drive
  • ‪Le Bazilic - ‬13 min drive
  • ‪Panarottis Pizza Pasta - ‬12 min drive
  • ‪Take Off Bar - ‬7 min drive
  • ‪KFC - ‬12 min drive

About this property

Shandrani Beachcomber Resort & Spa

Shandrani Beachcomber Resort & Spa features a golf course, a full-service spa, and 2 outdoor pools. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this beach resort include a children's pool, a sauna, and outdoor tennis courts.
LED TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Beachcomber has 31 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Guests under 15 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Le Grand Port
  • Le Sirius
  • Ponte Vecchio
  • Teak Elephant

Things to do

  • 2 outdoor pools
  • 6 outdoor tennis courts
  • 9-hole golf course
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf
  • Golf clubs/equipment
  • Golf lessons
  • Kayaking
  • Motor boating
  • Playground
  • Pro golf shop
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 31 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: 100 percent of room rate

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: 100 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests who book a Honeymoon rate plan must present a valid marriage certificate issued within 1 year of travel to receive the benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

This property enforces a strict dress code in the restaurant and public areas.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MUR 159.55 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Late check-out fee: 100 percent of room rate (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Shandrani

Shandrani Resort

Shandrani Resort Blue Bay

Shandrani Blue Bay

Shandrani Hotel Blue Bay

Shandrani Hotel Mauritius

Beachcomber Shandrani Resort & Spa Mauritius/Blue Bay

Shandrani Beachcomber Hotel Blue Bay

Shandrani Beachcomber Hotel

Shandrani Beachcomber Blue Bay

Shandrani Beachcomber & Blue

Shandrani Beachcomber Resort Spa

Shandrani Resort Inclusive

Shandrani Beachcomber Resort & Spa Resort

Shandrani Beachcomber Resort & Spa Blue Bay

Shandrani Beachcomber Resort & Spa Resort Blue Bay

Frequently asked questions

Is free cancellation available at Shandrani Beachcomber Resort & Spa?

Shandrani Beachcomber Resort & Spa offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to see close to Shandrani Beachcomber Resort & Spa?

This resort is located in Blue Bay and just steps from Shandari Beach and Ile des Deux Cocos. Cambuse Beach is within a walking distance of 0.6 mi.

Is parking available on site at Shandrani Beachcomber Resort & Spa?

Yes, self parking is offered for free at the resort.

Is there a spa at Shandrani Beachcomber Resort & Spa?

Spa Beachcomber is the resort's spa and services include Ayurvedic treatments, body scrubs, massages, and mani/pedis.

Does Shandrani Beachcomber Resort & Spa have a casino?

No, Shandrani Beachcomber Resort & Spa doesn't have a casino.

Will I find an indoor pool at Shandrani Beachcomber Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Shandrani Beachcomber Resort & Spa?

This beachfront resort offers plenty of amenities for couples including 4 restaurants, 2 outdoor pools, and 2 poolside bars.

Does Shandrani Beachcomber Resort & Spa have a hot tub?

No, but guests can enjoy a steam room at this resort.

Does Shandrani Beachcomber Resort & Spa have a restaurant that serves breakfast?

Yes, Shandrani Beachcomber Resort & Spa has 4 restaurants, and serves breakfast for a surcharge.

Will Shandrani Beachcomber Resort & Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Shandrani Beachcomber Resort & Spa.

Does Shandrani Beachcomber Resort & Spa have connecting rooms available?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to Shandrani Beachcomber Resort & Spa?

The closest major airport to Shandrani Beachcomber Resort & Spa is Sir Seewoosagur Ramgoolam Intl. Airport (MRU), which is 3.3 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Shandrani Beachcomber Resort & Spa?

No, there aren't any guestrooms at Shandrani Beachcomber Resort & Spa that offer a balcony.

Does Shandrani Beachcomber Resort & Spa have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Shandrani Beachcomber Resort & Spa.

Shandrani Beachcomber Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 173 out of 310 reviews
Rating 8 - Good. 84 out of 310 reviews
Rating 6 - Okay. 39 out of 310 reviews
Rating 4 - Poor. 9 out of 310 reviews
Rating 2 - Terrible. 5 out of 310 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Excellent food
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice peaceful and relaxing with beautiful beaches
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was an absolute awesome stay!!!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the resort. I think the rooms can be improved a bit but in overall I loved the place!
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Indranee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming. Nice swimming pool. Room Very big. Foods excellent a lot of variety. Overall great stay
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms beautiful views from the rooms. Attentive staff.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

What a beautiful hotel. Lovely views so comfortable. Close to the airport so expect airport noise.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. The staff is welcoming, friendly and makes you feel at home. The beaches there are mind-blowing and they are safe to swim in. Great experience, will come back.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Nancy

Liked: Amenities
We had traveled a long distance to get there. The staff was very understanding and helpful
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Joaquim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propriety it is very well located with a very good service. The resort needs to be reform
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deluxe suite ground floor room outstanding

Very comfortable hotel with outstanding leisure facilities. We went with the Or inclusive (serenity) option and it turned out to be very good value for money. A good selection of quality in imported wines as well as Cocktails, soft drinks and spirits included. The restaurants, particularly the à la cart were very good quality. Would highly recommend.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large space
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Rainer

Disliked: Staff & service

Negative

This Hotel used to be 5 *. We wont stay there again. Very disapppointed for the money we spend.
Stayed 1 night in Dec 2022
Verified

4/10 Poor

Rainer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Negative

As said before, We def. won't stay at this hotel again.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

AD

Liked: Cleanliness, property conditions & facilities, room comfort

Lazy Week at Shandrani

Our home for the week was fantastic, clean and comfortable with the air conditioner being a saviour. The turn down service was great, though missed for a couple of nights or 3. Unfortunately there was no filter coffee in the room, although I had enquired about that before arrival, and was told that there was filter coffee. The various restaurants were good value food-wise, with the Teak elephant being the best, in our opinion. I used the gym a few times and was impressed with the equipment.
Stayed 8 nights in Apr 2024
Verified

6/10 Okay

Rainer

Disliked: Staff & service

1 night only

As with our previous rating, this Hotel needs some serious TLC in the rooms, service, and food offers. We were told no ala Carte restaurant is available due to fully booked. just to discover endless tables available. Buffet dinner is a "rat race" and utterly disappointing.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a lovely area but it’s neighbourhood is the airport next door which is fine so you can see your flight leave everyday! The personal are polite and motivated to assist you with all needs! The can handle up to 500-600 people we where told but everyone’s spreads out during the day and there are many dining locations at night! Food is wonderful and plentiful and we had half board which was enough! The rooms are spacious and very clean and the housekeeping was always present! Really everyone who works deserves a big mention! Excellent activities for the kids also! We will be returning! Have a great time!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

The staff could not do enough for us.. free late check out 😁. Great par thre course. Note: you have to by a sleave of golf balls so bring your own if you are going to p,ay. All free otherwise. Snorkling trip ok but good snorkeling off the beach (other side of jetty). Could only book 1 night at special returant so maybe try booking before you go. Large buffet resturant very ordinary (just fuel really) Loved it and will return
Good snorkeling here
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Erasmus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, 10 min from the airport, All staff in the hotel, except for the main restaurant were very friendly and helpful. The main restaurant is very busy during dinner, and food in bain-marie is not topped up regularly enough. We had to wait in long lines before we could be served. The guy at the pizza station only makes 1 pizza at a time when the oven can take at least 4, resulting in frustration among diners. Change in the restaurant manager might be a good idea
Verified

8/10 Good

Shamli

Liked: Room comfort
Disliked: Cleanliness

Family holiday

Pro: Beautiful location and with a selection of restaurants. Food was amazing as expected. We had a Deluxe family room that gave onto the sea, which was amazing. Lovely people who would take you on their travel carts to our room as it was quite far away from reception. Bar staff were very hard working and professional. Cons: Hotel room felt very dated. We had issues with the cleanliness of the room, bathroom especially which I had to formally complain about. Reception desk people could be more professional and apologise when making mistakes as we were being charged for using minibar despite being on all inclusive and despite calling them twice to sort out cleanliness issue for our room, nothing was done. Some staff at the buffet restaurant can be a bit more welcoming and smiling whilst providing their services.
Stayed 5 nights in Oct 2022
Verified

4/10 Poor

sandra

Disliked: Staff & service

Very disappointing experience!

This hotel is for sure over-rated, it recently lost 1 star and it's no surprise. It is a 3 star at most: - poor management - NO customer service: the staff is not professional at all (except for one waiter at the sirius), they clearly don't care about clients. Not even able to make a reservation at the restaurant for us, we had to beg for a day. They promised a cake for our wedding anniversary that we never got :(. - room needs to be refreshed - planes flying above your head Our worst experience in Mauritius. Very surprising and disappointing for a Beachcomber.
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Andreas

Disliked: Cleanliness, staff & service, room comfort

Changed hotel after two days

Unfortunately, the hotel has deteriorated significantly in recent years. The room cleaning was excellent, but overall, the stay was a major disappointment – so we switched hotels after two days. For example, the à la carte restaurant was fully booked, and we received incorrect information from the person in charge. They also forgot about our food allergy at the buffet, which caused issues. On the first day, we had to wait about an hour for a panini at lunch. The TV in our room didn’t work, and when we requested a blanket, it never arrived. There was no fruit, ice cream, or snacks available at the bars. We had booked an all-inclusive package, which turned out to be very poor. Additionally, more than one rat was running around in the buffet area (we have it on video). The rooms are worn out and in need of renovation. However, I believe this hotel might be suitable for families with children who don’t have high expectations for food, comfort, or service.
Stayed 9 nights in Feb 2025
Verified

4/10 Poor

SUKHJIT S

Liked: Cleanliness
One of the sink was clogged, toilet flush make very loud sound , I checked out at 5:45am , but I told the clerk at counter that my wife will check out after 11:00am , but while my wife was out to have breakfast at hotel , someone came in to the room opens the closet and took the soap , lucky my wife had put her important belongings in the safe that was in the room . One of the drink serving waiter was rude and ignorant ,he had attitude , he was a black man , I didnt know his name . As I checked in I told the clerk at check in counter to arrange taxi for me for next day to pick me up at 5:45am , they didn’t have any answer when I called them on phone from my room , I had to walk back down at 9:30pm Approx. to reconfirm it . I give 3 1/2 stars to this hotel , and it’s over priced I paid $446 for one night .
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Peter

Fint hotell

Jättefint hotell
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jolis buffets. Chambre confortable. Animation régulière le soir
Stayed 2 nights in Aug 2024

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