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Hôtel AKENA Biarritz - Grande plage

3.0 star property
Hotel in Biarritz with a 24-hour front desk and a bar

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Photo gallery for Hôtel AKENA Biarritz - Grande plage

Reception
Reception
Standard Room, 1 Queen Bed, Garden View | Premium bedding, in-room safe, soundproofing, iron/ironing board
Reception
Economy Suite, 1 Queen Bed with Sofa bed, Garden View | Premium bedding, in-room safe, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Air conditioning
  • Laundry

Explore the area

Map
19 Avenue De La Reine Victoria, Biarritz, Pyrenees-Atlantiques, 64200
  • Le Gare du Midi
    ‪9 min walk‬
  • Biarritz Lighthouse
    ‪13 min walk‬
  • Cote des Basques
    ‪3 min drive‬
  • Biarritz (BIQ-Pays Basque)
    ‪3 min drive‬

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Room options

View all photos for Standard Room, 1 Queen Bed, Garden View

Standard Room, 1 Queen Bed, Garden View | Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Garden View

8.2 out of 10
Very good
(17 reviews)
  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Garden View

8.0 out of 10
Very good
(4 reviews)
  • 139 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Suite, 1 Queen Bed with Sofa bed, Garden View

Premium bedding, in-room safe, soundproofing, iron/ironing board

Economy Suite, 1 Queen Bed with Sofa bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Biarritz

Hôtel AKENA Biarritz - Grande plage places you next to Paroisse Notre Dame du Rocher - Eglise Saint-Charles and within a 5-minute walk of Grand Beach. This 44-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services.

What's nearby

  • Le Gare du Midi - 9 min walk - 0.5 miles
  • Biarritz Lighthouse - 13 min walk - 0.7 miles
  • Biarritz Aquarium - 17 min walk - 0.9 miles
  • Port-Vieux Beach - 18 min walk - 1.0 mile
  • Cote des Basques - 3 min drive - 1.3 miles

Getting around

  • Guethary Station - 12 min drive
  • Biarritz (BIQ-Pays Basque) - 5 min drive

Restaurants

  • ‪Le Restaurant - ‬6 min walk
  • ‪La Rotonde - ‬6 min walk
  • ‪L'Impertinent - ‬4 min walk
  • ‪Bar le Maïtena - ‬4 min walk
  • ‪Biarritz Pizza - ‬7 min walk

About this property

Hôtel AKENA Biarritz - Grande plage

Hotel in Biarritz with a 24-hour front desk and a bar
Hôtel AKENA Biarritz - Grande plage features free WiFi in public areas, conference space, and express check-out. If you drive, self parking is EUR 20 per night, and there's also an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a vending machine.
Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Covered self parking on site (EUR 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 16 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night, plus a deposit of EUR 20 per day
  • 1 total pets
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Covered self parking fee: EUR 20 per night
  • Pet deposit: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Escale Oceania
Escale Oceania Biarritz
Escale Oceania Hotel Biarritz
Oceania Biarritz
Oceania Escale
Escale Oceania Biarritz Hotel
Escale Oceania Hotel
Escale Oceania Biarritz
Akena Biarritz Grande Plage
Hôtel AKENA Biarritz Grande plage
Hôtel AKENA Biarritz - Grande plage Hotel
Hôtel AKENA Biarritz - Grande plage Biarritz
Hôtel AKENA Biarritz - Grande plage Hotel Biarritz

Frequently asked questions

What is there to do around Hôtel AKENA Biarritz - Grande plage?

Located steps from Paroisse Notre Dame du Rocher - Eglise Saint-Charles, this hotel is in Biarritz, and within a 10-minute walk of Grand Beach and Miramar Beach. You'll also find Bay of Biscay and Le Gare du Midi less than a mile away.

Is parking available on site at Hôtel AKENA Biarritz - Grande plage?

Yes, covered parking is offered for EUR 20 per night. Though parking is available on request, accessible parking is also available.

Does Hôtel AKENA Biarritz - Grande plage feature a casino?

No, Hôtel AKENA Biarritz - Grande plage doesn't have a casino.

Is there an indoor pool at Hôtel AKENA Biarritz - Grande plage?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hôtel AKENA Biarritz - Grande plage?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Are there hot tubs at Hôtel AKENA Biarritz - Grande plage?

No, this hotel doesn't have a spa tub.

Does Hôtel AKENA Biarritz - Grande plage have a restaurant that serves breakfast?

Yes, Hôtel AKENA Biarritz - Grande plage serves buffet breakfast each morning for a surcharge from its snack bar.

Does Hôtel AKENA Biarritz - Grande plage allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hôtel AKENA Biarritz - Grande plage for a fee of EUR 20 per pet, per night. A deposit of EUR 20 per day is collected.

Does Hôtel AKENA Biarritz - Grande plage have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hôtel AKENA Biarritz - Grande plage?

The closest major airport to Hôtel AKENA Biarritz - Grande plage is Biarritz (BIQ-Pays Basque), which is 2.9 mi away (5 minutes by car). Another top airport is San Sebastian (EAS), which is located 20.8 mi away (25-minute drive).

Can I book a room with a balcony at Hôtel AKENA Biarritz - Grande plage?

No, there aren't any guestrooms with balconies at Hôtel AKENA Biarritz - Grande plage.

Does Hôtel AKENA Biarritz - Grande plage have a wedding venue on site?

There are wedding services available at Hôtel AKENA Biarritz - Grande plage if that's in your vacation plans.

Hôtel AKENA Biarritz - Grande plage Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 303 out of 757 reviews
Rating 8 - Good. 346 out of 757 reviews
Rating 6 - Okay. 75 out of 757 reviews
Rating 4 - Poor. 22 out of 757 reviews
Rating 2 - Terrible. 11 out of 757 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fabrice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel conveniently located close to the beach and the Saint Charles area. Highly recommend.
Stayed 4 nights in Dec 2024

6/10 Okay

Marie-Alix

Liked: Cleanliness, staff & service, room comfort

Just served the purpose

Very expensive for a very basic hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Zoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we arrived, the lady on reception was incredibly welcoming, friendly and helpful, and this level of service continued from all staff until we checked out. Great decor throughout the hotel and it was very conveniently located so we could walk to restaurants and bars. We would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Sergey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to all amenities. Friendly staff, nice facilities but room could use some tlc - some mold smell.
Stayed 1 night in Sep 2024

8/10 Good

katya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the beach with friendly, helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for us and a 3 night stay Everything was as described, everything worked well. Staff were very friendly and helpful. we would recommend this place and we will book here if we return to biarritz
Stayed 3 nights in Aug 2024

10/10 Excellent

MIRIAM

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, well located. Perfect for a weekend stay
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with a balacony. Close to the seafront. Excellent air con, good shower. No fridge which would have been handy and breakfast didn't have a lot of options, no gluten free bread but did say could order. Decent hotel, would stay again.
Stayed 4 nights in Aug 2024

8/10 Good

Denise

Traveled with partner
Liked: Property conditions & facilities
I loved the hotel and location. The room was nice and clean. I was not very happy with the staff when it came to helping with parking information. We arrived at about 9pm after driving for about 10 hours and the gentleman at the reception said that the parking was completely full. I asked him where we could park and he did not know. Finally, we were lucky enough to find parking on the street which was free until 9am. He stated that parking was free from 9-10am. After that we needed to put money in the meter. Next morning a female was in the reception area and I asked her if there was any parking available since many people leave early, she also said no. I asked her about parking and she said she did not know you would think that the hotel would know where to refer their clients if they do not have parking. Finally, we found parking on our own, very inexpensive and around the corner from the hotel. The parking that we had used the previous night not only they charged for the 9-10am parking but they were asking for 35 euros for 2.5 hours. Ridiculous!
Stayed 1 night in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Having explored around Biarritz, the Saint Charles area is safe, affluent and quintessential French. We loved the restaurants and Charlie’s bar.
Stayed 7 nights in Jun 2024

10/10 Excellent

Giovana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

This was a great hotel. We’ll placed on Biarritz not too far from beach. We were just staying one night but would recommend this place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very quiet. The staff were great - really friendly and always helpful. Would recommend.
Stayed 4 nights in Sep 2023

8/10 Good

Yasmine

Liked: Cleanliness, staff & service
Overall good. Old building and bad elevator condition
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
The staff was amazing & went out of their way. The location is perfect. The room was very small & beds not so comfortable. Could use updating. There was no electrical outlet on my side of the bed so I had to sleep with my head at the foot of the bed to plug in my CPAP machine.
Stayed 1 night in Aug 2023

10/10 Excellent

Celestine

Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is only a short walk from Grande Plage but in a nice quiet location. We were there in a heatwave but the air conditioning kept us cool and comfortable. A selection of teas were provided in the room. Good restaurants nearby.
Stayed 3 nights in Aug 2023

10/10 Excellent

Claude, Blainville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Aug 2023

8/10 Good

Conor

Stayed 5 nights in Aug 2023

8/10 Good

marie-laure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well located, close to city center and close to the beach. The staff is welcoming and very accommodating.
Stayed 4 nights in Jul 2023

8/10 Good

Rolf

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was excellent for the motorbikes and 4 went in one space. Receptionist was excellent. My room was good. Two friends had triangular rooms which were a bit small. An easy walk to town.
Stayed 2 nights in Jul 2023

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