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Waterloo Hotel Lodge

3.0 star property
Hotel in Betws-Y-Coed with a full-service spa and a health club

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Photo gallery for Waterloo Hotel Lodge

Spa
Family Room (Superior Lodge) | Living area
Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets
Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets
Lunch and dinner served

Popular amenities

Explore the area

Map
Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Eryri National Park Visitor Centre
    ‪12 min walk‬
  • Gwydyr Forest
    ‪17 min walk‬
  • Zip World Betws-y-Coed
    ‪3 min drive‬

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Room options

View all photos for Superior Twin Room (Lodge)

Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room (Lodge)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Superior Lodge)

Family Room (Superior Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room (Superior Lodge)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (Lodge)

Standard Double Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room (Lodge)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Lodge)

Superior Double Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room (Lodge)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Hotel)

Double Room (Hotel) | Desk, iron/ironing board, free WiFi, bed sheets

Double Room (Hotel)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Standard Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room (Lodge)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Accessible

Superior Twin Room, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Betws-Y-Coed

Waterloo Hotel Lodge places you next to Lledr Valley and within a 10-minute walk of St Michael's Church. This 3-star hotel welcomes guests with 44 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Eryri National Park Visitor Centre - 12 min walk - 0.7 miles
  • Gwydyr Forest - 17 min walk - 0.9 miles
  • Zip World Betws-y-Coed - 3 min drive - 1.9 miles
  • Conwy Falls - 3 min drive - 2.2 miles
  • Swallow Falls - 5 min drive - 2.8 miles

Getting around

  • Betws-Y-Coed Station - 9 min walk
  • Manchester Airport (MAN) - 101 min drive

Restaurants

  • ‪Tu-Hwnt-I'r Bont - ‬6 min drive
  • ‪Hangin' Pizzeria - ‬11 min walk
  • ‪The Alpine Coffee Shop - ‬10 min walk
  • ‪Ty Hyll - Ugly House - ‬5 min drive
  • ‪Ty Asha Balti House - ‬6 min drive

About this property

Waterloo Hotel Lodge

Hotel in Betws-Y-Coed with a full-service spa and a health club
Guests of Waterloo Hotel Lodge enjoy a full-service spa, an indoor pool, and a gym. Free parking is available if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Electric kettles, fans, and phones are also standard. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Welsh

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar1815
  • Bridge Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 8.50 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Frequently asked questions

Is a free cancellation option available at Waterloo Hotel Lodge?

Waterloo Hotel Lodge provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see around Waterloo Hotel Lodge?

Based on positive ratings, guests enjoy the hotel's walkable location in Betws-Y-Coed, and it's within a 10-minute walk of Conwy Valley Railway Museum, Lledr Valley, and St Michael's Church. You'll also find Gwydyr Forest and Betws-Y-Coed Golf Club less than a mile away.

Is there parking available at Waterloo Hotel Lodge?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Waterloo Hotel Lodge?

There is a full-service spa available for guests to enjoy and services include massages.

Does Waterloo Hotel Lodge feature a casino?

No, Waterloo Hotel Lodge doesn't have a casino.

Is there an indoor pool at Waterloo Hotel Lodge?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Waterloo Hotel Lodge?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Waterloo Hotel Lodge have a hot tub?

Yes, this hotel has a spa tub.

Does Waterloo Hotel Lodge feature a restaurant that includes a breakfast menu?

Yes, Waterloo Hotel Lodge serves a full breakfast for a surcharge each morning at Bar1815.

Does Waterloo Hotel Lodge allow pets to stay free of charge?

No, pets aren't allowed at Waterloo Hotel Lodge though service animals are welcome.

Does Waterloo Hotel Lodge have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Waterloo Hotel Lodge?

Yes, some guestrooms at Waterloo Hotel Lodge offer a furnished patio and may feature courtyard views.

Waterloo Hotel Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 428 out of 708 reviews
Rating 8 - Good. 200 out of 708 reviews
Rating 6 - Okay. 57 out of 708 reviews
Rating 4 - Poor. 17 out of 708 reviews
Rating 2 - Terrible. 6 out of 708 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything really good service. Will be recommending to people.
Stayed 2 nights in May 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

SHEENA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angie, UK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful lodge , spacious clean and very comfortable with an outside area. 5 stars all round. I thought the front doors could do with a little care and paint but otherwise everything was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice hotel for the money

Decent accommodation for the price, good location on the edge of the village, nice to have pool and spa facilities too. room needed a little tlc, shower screen mouldy at bottom edge and extractor was dusty but not end of the world. Staff really friendly and polite,breakfast was good but served way too hot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyrby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in an accessible superior lodge which offered lots of room to manoeuvre in my all-terrain powerchair. The staff were welcoming and friendly and so kind to my assistance dog. Overall a lovely spot to enjoy North Wales.
Stayed 1 night in Apr 2025

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Comfortable, friendly staff, great food in choice of 2 restaurants. Great location. Sunny outside seating area too. Free and easy parking.
Stayed 2 nights in Apr 2025

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reall dog friendly with beds in the bar and towels and doggy wash outside. The spa was an added bonus after long walks out.
Stayed 2 nights in Apr 2025

8/10 Good

Glynis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is lovely, receptionist could have been more friendly when we first arrived. A smile goes a long way. A toilet brush in the bathroom would have been nice. Lovely breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Georgia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely clean room Staff all very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in Snowdonia

Excellent stopover,food in the Bar area was well presented and tasted sublime The breakfast offering was considerable and again of good quality
Stayed 1 night in Mar 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Didu

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay ,staff very frendly and helpful thank you
Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, staff are fantastic

Staff are lovely and so friendly. Breakfast was great. Only thing for me in terms of improvements is the rooms could do with an update, bathroom was lovely and looked recently refurbished but the bedroom was a little dated, maybe an upgraded bed and TV (and I appreciate we're in the most beautiful place in Wales so who needs a TV but after a long day of hiking I know I love to kick back and chill out, especially when it's February and too cold to sit out) and nowadays most hotel rooms have smart TVs) otherwise a lovely experience and the staff do like to make sure you have a lovely experience
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Waterloo Hotel and Lodge. Welcoming. Friendly staff. Inviting rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, restaurant, bar and rooms we absolutely spotless. Staff were really friendly and helpful. Mobility scooter friendly access was great.
Stayed 3 nights in Feb 2025

8/10 Good

Kathryn

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance of village & pool & very comfortable hotel .
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All in all very pleasant

Lovely stay, very convenient location- little stores and places to walk nearby but also close enough to travel to Snowdon etc. Staff were friendly and helpful when we needed them and it was a nice, clean and relaxed place to stay for what we needed. It was also nice to be able to use the pool as we arrived early and our room wasn’t quite ready. Didn’t eat there in the evening but the breakfast offering was plenty to load us up before trekking up Snowdon early.
Stayed 1 night in Feb 2025

6/10 Okay

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025