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Stay KooooK Bern City – Online Check In

Property class: 3

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Photo gallery for Stay KooooK Bern City – Online Check In

A multi-story hotel with a classic European architectural style, featuring a prominent entrance with outdoor seating and a visible sign indicating it is a hotel.
Property video
A spiral staircase with a wooden handrail and metal balusters, leading to an upper floor.
A hotel room with a bed, a plant on a shelf, a floor lamp, and a view of buildings through the window.
A modern interior with a dining area, seating, and a kitchen.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
Zeughausgasse 26, Bern, BE, 3011
  • Place, Federal Palace
    ‪3 min walk‬
  • Place, Bern Art Museum
    ‪5 min walk‬
  • Place, Berner Munster
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪20 min drive‬

Room options

View all photos for Comfort Single Room

A hotel room with a bed, a round mirror, a bedside table, and a window with curtains.

Comfort Single Room

8.4 out of 10
Very good
(16 reviews)
  • City view
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room "Cozy"

A neatly arranged hotel room with a bunk bed, a hanging plant, and a red pendant light.

Comfort Double Room "Cozy"

9.0 out of 10
Wonderful
(40 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room ("Big")

A modern bedroom with a bed, a bedside table, a red hanging lamp, and a small plant.

Superior Double Room ("Big")

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("High")

A bedroom with a sloped ceiling, wooden beams, a bed, a chair, a small table, and a plant.

Premium Double Room ("High")

9.0 out of 10
Wonderful
(6 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("Amazing")

A neatly made bed with white bedding and pillows, a hanging plant, a red lamp, and a black speaker on a metal stand.

Premium Double Room ("Amazing")

9.6 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

A modern bedroom with a bed, a sofa, a small table, and a floor lamp.

Superior Family Room

9.2 out of 10
Wonderful
(20 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Bern

Located in Old City of Bern, Stay KooooK Bern City – Online Check In is next to French Church and Prison Tower (Kafigturm). This 85-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and express check-in.

What's nearby

  • Federal Palace - 3 min walk - 0.2 miles
  • Bern Art Museum - 5 min walk - 0.3 miles
  • Berner Munster - 8 min walk - 0.4 miles
  • Bern Town Hall - 8 min walk - 0.4 miles
  • Kursaal Bern - 8 min walk - 0.5 miles

Getting around

  • Bern Station - 6 min walk
  • Bern (BRN-Belp) - 25 min drive

Restaurants

  • ‪Luce - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Santa Lucia - ‬3 min walk
  • ‪Kurt&Kurt - ‬2 min walk
  • ‪Da Vinci - ‬2 min walk

About this property

Stay KooooK Bern City – Online Check In

Built in 2022, the brand new Stay KooooK Bern City – Online Check In offers free WiFi in public areas, coffee in a common area, and microwave in a common area. A multilingual staff is on hand to assist with luggage storage and tours/tickets. Additional amenities include a refrigerator in a common area, express check-in, and express check-out.
Guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Safes are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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A hotel entrance with a sign reading "The Bristol Hotel."
NH Bern The Bristol
Old City of Bern
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
9.2 out of 10, Wonderful, 1,000 reviews
$192 nightly
The price is $213
Nov 1 - Nov 2
Total with taxes and fees
NH Bern The Bristol

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 40 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Books
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 2022
  • Communal living room
  • Double-glazed windows
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Frequently asked questions

Is a free cancellation option available at Stay KooooK Bern City – Online Check In?

Stay KooooK Bern City – Online Check In offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Stay KooooK Bern City – Online Check In?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Stay KooooK Bern City – Online Check In on Nov 1, 2026 start from $178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Stay KooooK Bern City – Online Check In?

This hotel is situated in Old City of Bern, just steps from Prison Tower (Kafigturm) and Jackpot Spielcasino Bern, and within a short walk of Bern Art Museum. You'll also find Bern Town Hall and Berner Munster less than a mile away.

Will I be able to park at Stay KooooK Bern City – Online Check In?

No, there isn't parking available at the hotel.

Does Stay KooooK Bern City – Online Check In feature a casino at the property?

No, Stay KooooK Bern City – Online Check In doesn't have a casino.

Is there an indoor pool at Stay KooooK Bern City – Online Check In?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Stay KooooK Bern City – Online Check In?

Amenities at this hotel that appeal to couples include a rainfall showerhead in each guestroom with a city view in some.

Does Stay KooooK Bern City – Online Check In have a hot tub?

No, there isn't a spa tub at this hotel.

Does Stay KooooK Bern City – Online Check In feature a restaurant that includes a breakfast menu?

No, Stay KooooK Bern City – Online Check In doesn't have a restaurant that serves breakfast.

Does Stay KooooK Bern City – Online Check In allow pets to stay free of charge?

No, pets and service animals aren't allowed at Stay KooooK Bern City – Online Check In.

Does Stay KooooK Bern City – Online Check In have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Stay KooooK Bern City – Online Check In?

The closest major airport to Stay KooooK Bern City – Online Check In is Bern (BRN-Belp), which is 10.9 mi away (25 minutes by car).

Can I book a room with a balcony at Stay KooooK Bern City – Online Check In?

No, there aren't any guestrooms at Stay KooooK Bern City – Online Check In that offer a balcony.

Stay KooooK Bern City – Online Check In Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 553 out of 747 reviews
Rating 8 - Good. 129 out of 747 reviews
Rating 6 - Okay. 35 out of 747 reviews
Rating 4 - Poor. 20 out of 747 reviews
Rating 2 - Terrible. 10 out of 747 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The hotel is nice, comfortable and had a good location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice and near to many attractions.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean, great location
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hosts were wonderful as was the location of the hotel.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room, hotel very convenient for old town Bern, For those travellers who like to cook own meals good communal area that others were enjoying
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a cool and unique place to stay. The common rooms were cool and the coffee was amazing. The rooftop terrace is a must to experience the view and the sunset. Would definitely come again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Hotel was clean and well equipped. Enjoyed the common rooms and roof top. Staff were excellent. Great value gir money. Would stay again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and self-service. Highly recommended.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the amenities of the shared public areas. The location is excellent. We loved the kitchen and sitting areas to sit for free coffees. Staffs are super friendly.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy online check-in with very helpful staff providing recommendations on what to do in Bern. Stay Kooook Bern was conveniently located within the city with access to public transportation (free pass provided) while still easily walkable. Great location. Fantastic staff. Useful amenities. We would definitely stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite hotel during our Switzerland vacation. The rooms were excellent and the community room was a really nice addition to the experience. The hostesses were very helpful as well.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location, clean room, staff friendly, common area very welcoming and lively
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are so nice and friendly. The kitchen/common area is very efficient and well decorated.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful combination of private room and a welcoming and well-equipped common area. We can't say enough good things about our stay here. The staff were very friendly and helpful and the restaurant Luce downstairs is a must try.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were wonderful. Facility is in a wonderful spot in Old Town. Facility is decorated with inspiration.
Stayed 8 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Just not used to getting key to building/room online. But, staff ended up helping with that too. Nice coffee machine!!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A unique and terrific hotel!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here, excellent location close walking distance to train station, restaurants and the sights. Room was small but well thought out and had everything needed. The common area was great and the staff were really superb. We were not sure how this would be being a reception-less hotel however everything was really easy and the staff station themselves in the common area should you need anything at all. Would highly recommend!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and as advertised. AC was great and a relief from the heat while we visited! Convenient location in proximity to the train and tons of food options around. Short walk to grocery as well. Communal space for group dinners, heating up food, well stocked communal kitchen and amenities for coffee, tea and water in the common space was great. On site contact was very helpful with suggestions for exploring and anything that was needed.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Small room but perfectly equipped and well disposed. The staff were super friendly and the common kitchen was a must! Can only recommend this hotel!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property, with great staff in an exceptional location. It would be helpful if the property access was with a keys that could be stored in a digital wallet instead of having to re-login rigidly regularly to a website. But all in all, a fantastic place to stay - which I would look forward to revisiting!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here. The location is perfect. It is close to the train station and in the middle of it all. The room is very nice and the bed is comfy. Staff is helpful.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quick responses from staff, excellent location in the central part of the city.
Stayed 1 night in Feb 2026