Magic Cristal Park

3.0 star property
Family-friendly hotel with 2 restaurants and a rooftop terrace

Choose dates to view prices

Photo gallery for Magic Cristal Park

Spa
Property grounds
Game room
In-room safe, blackout drapes, iron/ironing board, free WiFi
Indoor pool, sun loungers

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Avenida De Ruzafa, 14, Benidorm, Valencian Community, 03500
  • Llevant Beach
    ‪6 min walk‬
  • Balcony of the Mediterranean
    ‪9 min walk‬
  • Benidorm Palace
    ‪6 min drive‬
  • Alicante (ALC-Alicante Intl.)
    ‪39 min drive‬

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Room options

Double Room, Park View (2 adultos + 2 niños)

  • 269 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Double Room (2 adultos + 2 niños)

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Double Room (3 adultos)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Economy Double Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room, Park View (2 adultos + 1 niño)

  • 269 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Park View

  • 269 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room (2 adultos + 1 niño)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Park View (3 adultos)

  • 269 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room (3 adultos + 1 niño)

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Double Room, Park View (3 adultos + 1 niño)

  • 269 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Double Room (4 adultos)

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Double Room, Park View (4 adultos)

  • 269 sq ft
  • Park view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Double Room Single Use

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

Economy Single Room

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room (1 adulto + 1 niño)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Double Room (1 adulto + 2 niños)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Benidorm

Located in Benidorm Centro, Magic Cristal Park is within a 10-minute walk of popular sights such as Llevant Beach and Poniente Beach. This 453-room, 3-star hotel welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Llevant Beach - 6 min walk - 0.4 miles
  • Malpas Beach - 8 min walk - 0.5 miles
  • Balcony of the Mediterranean - 9 min walk - 0.5 miles
  • Guillermo Amor Municipal Stadium - 15 min walk - 0.8 miles
  • Benidorm Palace - 6 min drive - 2.2 miles

Getting around

  • Benidorm Tram Station - 13 min walk
  • La Vila Joiosa Tram Station - 26 min drive
  • Alicante Intl. Airport (ALC) - 39 min drive

Restaurants

  • ‪Gambrinus - ‬5 min walk
  • ‪El Café de Axel - ‬2 min walk
  • ‪El Pulpo Pirata - ‬2 min walk
  • ‪El Puente - ‬4 min walk
  • ‪Hagars Bar - ‬3 min walk

About this property

Magic Cristal Park

Family-friendly hotel with 2 restaurants and a rooftop terrace
Guests staying at Magic Cristal Park enjoy an indoor pool, a children's pool, and a rooftop terrace. Self parking is offered for EUR 15 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a free kid's club, and an arcade/game room.
Guests can expect free WiFi and 52-inch flat-screen TVs with satellite channels. Other amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 6 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 75 per accommodation, per stay

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee
  • Valentine's Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 6 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and debit cards. Cash is not accepted.
  • Onsite parties or group events are strictly prohibited.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory Valentine's Day gala dinner on February 14 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Cristal Park
Cristal Park Magic
Magic Cristal
Magic Cristal Park
Magic Cristal Park Benidorm
Magic Cristal Park Hotel
Magic Cristal Park Hotel Benidorm
Cristal Park Benidorm
Hotel Magic Cristal Park
Cristal Park Benidorm
Hotel Magic Cristal Park
Magic Cristal Park Hotel
Magic Cristal Park Benidorm
Magic Cristal Park Hotel Benidorm

Frequently asked questions

Are free cancellation options available at Magic Cristal Park?

Magic Cristal Park provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What can I see within easy reach of Magic Cristal Park?

This hotel is situated in Benidorm Centro within a 10-minute walk of Llevant Beach and Poniente Beach. You'll also find Benidorm Palace and Aqualandia within a short drive.

Is parking available on site at Magic Cristal Park?

Yes, parking is offered for EUR 15 per night. Electric car charging is also available for guests.

Does Magic Cristal Park include a casino?

No, Magic Cristal Park doesn't have a casino.

Will I find an indoor pool at Magic Cristal Park?

Yes, this hotel has an indoor pool.

Is Magic Cristal Park a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and 2 restaurants.

Does Magic Cristal Park have a hot tub?

No, there isn't a spa tub at this hotel.

Does Magic Cristal Park have a restaurant with a breakfast menu?

Yes, Magic Cristal Park has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Magic Cristal Park allow pets to stay free of charge?

No, pets aren't allowed at Magic Cristal Park though service animals are welcome.

Does Magic Cristal Park have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Magic Cristal Park?

The closest major airport to Magic Cristal Park is Alicante Intl. Airport (ALC), which is about 29 mi away.

Are there rooms with balconies at Magic Cristal Park?

No, there aren't any guestrooms with balconies at Magic Cristal Park.

Magic Cristal Park Reviews

Reviews

6.6
Rating 10 - Excellent. 22 out of 116 reviews
Rating 8 - Good. 35 out of 116 reviews
Rating 6 - Okay. 30 out of 116 reviews
Rating 4 - Poor. 12 out of 116 reviews
Rating 2 - Terrible. 17 out of 116 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Zillah

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Caroll

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
When arrived at hotel on Saturday night system was
Stayed 3 nights in Jun 2024

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, room comfort

You get what you pay for

Reception staff could be better only 1 fully trained duringbthe day over staff ask her she leaves her customers so double the time to get sorted. If you need tomgo reception dont go 2pm to 6pm folk are checking in, you might miss your holiday its that slow. The lifts are a nightmare during breakfast, meal times only 4. Pool area qnd bars are well staffed apart from need a permanent life guard qnd despite adequate signage parents dont no the qge of there toddlers when no under 16s in jacuzzi tub, The room was clean, maid did a fantastic job every day bed was comfy, The food was more miss than hit but edible. Just.
Stayed 5 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
The property needs updating but it’s a great base for the old town. Staff work very hard and I would recommend
Stayed 4 nights in Jun 2024

6/10 Okay

Brian

Liked: Cleanliness

Reasonable

Hotel was ok we had to change our room at first due to patio door held together with cardboard but second room was fine Only had breakfast but food was reasonable Good position for the old town
Stayed 2 nights in Jun 2024

2/10 Terrible

Jennifer

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated Room and Rude Receptionist

The room I stayed in was very outdated, with lots of damages, when I went to reception to raise my concerns the receptionist became very frustrated and started to bang things around, due to my balcony not closing properly I as for a complimentary safe as I was on a level that anyone could break into he was then even more annoyed and wanted to me to sign a form to say I would not complain again. It was not worth the money. Additionally the buffet area was not appealing and had a strong odor. It was a horrible experience.
Stayed 4 nights in Oct 2023

10/10 Excellent

Danny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great budget room

Great hotel with friendly staff and fun atmosphere. Popular with older people as its a very comfortable, cozy atmosphere. Me and my mate stayed for 4 days and were very happy with the place. The rooms could use a bit of maintenance but argue for the price.
Stayed 4 nights in Feb 2024

6/10 Okay

John

Liked: Cleanliness

Problems

Would have said it was value for money clean good food but we had a couple of issues. One the patio door didnt lock it was reported twice but not fixed so we didnt feel safe. Two we had an issue with them not paying back 20€ deposit for two glasses for the pool area. Room clean but part of the door not locking was due to the aircon.... see photos
Stayed 4 nights in Jul 2023

6/10 Okay

Maria

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Tuberías con mal olor. No muy buena limpieza
Stayed 10 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Ok for a budget but could be improved.

First impressions count - a 50 minute queue to Check-In followed by a long winded process where we had to email our booking details to the hotel. Make sure you have We also had to pay a Euro deposit to use a plastic cup at the rooftop pool bar, this seemed to confuse some people. Long wait for the slow and old lifts - they need replacing, we walked 7 flights of stairs several times a day. The all inclusive options were poor. We chose to go and eat away from the hotel instead on most days. The snack menu in between the meal times was barely worth the effort. At the pool bar they had just one flavour of crisps in a box and peanuts. That was it, no hot food snacks. On the roof there is a reasonably sized area with sunbeds. A nice sun trap. The only down side we had were kids who kept playing football around the sunbeds unsupervised by parents. They even lost a ball over the side which probably landed on the roadside below. Please BAN ball games on the roof, or designate this an adult only area so that the space can be enjoyed. Our room was fairly clean though we had an inward view which also had no mobile signal. WiFi was terrible and unusable most of the time. The hotel has potential, invest in new lifts, new WiFi, improve the food and modernise the slow check-in process, and it could be so much better, even for a cheap budget hotel. The staff are great and do a good job Would we return? Based on this stay, unfortunately no. We'd pay a little more to stay elsewhere.
Stayed 7 nights in Jan 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

K

Liked: Staff & service, room comfort
Stay was pleasant but had an unfortunate incident with our room as they hadnt fiven usxwhat we paid for we werent to bothered as it was only 4 nights but then for some reason someone had removed 1 of the beds it was cleared up and we were allocated another room but was a bit of a pain moving
Stayed 4 nights in Nov 2022

4/10 Poor

Robert

Disliked: Property conditions & facilities

4/10 Poor

Jordanne

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Verified traveler

Traveled with group

Just about average and worth the money

Magic park is just ok. It's enough for just what you need. Reception check in was long-winded, and the queues long. As for the bar, the same tinny little bar with 2/3 people serving at the busy time. Average 10min queue for drinks. Rooms tiny and basic, but cheap and cheerful. Myself and friends go Benidorm every year, doubt if we'll be going back to this hotel
Stayed 3 nights in Oct 2022

6/10 Okay

Ivan

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Reception and other members of staff are kind and polite.The restaurant selection is very good.The hotel situated around 6-8min from a beach.The minuses are hotelcorridors are noisy during night ,security didn’t check it and bedding wasn’t changed during 6 days.
Stayed 7 nights in Aug 2022

2/10 Terrible

Jerry

Stayed 1 night in Aug 2022

2/10 Terrible

Tracey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the worst place I’ve ever stayed. Never ever again.
Stayed 7 nights in Jul 2022

8/10 Good

richard

Stayed 4 nights in Jun 2022

10/10 Excellent

MR VLK

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 6 nights in May 2022

2/10 Terrible

Edmund

Disliked: Staff & service, property conditions & facilities

Never again

Stayed 5 nights in May 2022

6/10 Okay

Samantha

Traveled with family and small children, Traveled with family
Liked: Cleanliness
It was genuinely just ok. You get what you pay for! Personally I would have rather spend the same amount on self catering and pay for food as that was horrendous.
Stayed 3 nights in Apr 2022

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does what it says on the tin

We went as a family and had a fantastic time. Yes the hotel is a bit dated but they really did try to make our experience the best it could be. The selling point for me was the covered pool which was heated continuously and the roof top sun bathing area which we used daily. I would return to this hotel in a heartbeat as the staff are exceptional, especially Eddy behind the bar
Stayed 3 nights in Feb 2022

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Good food. No free parking close by! A long walk to where we had to park our car 🙁
Stayed 2 nights in Jan 2022