I was not aware that there were 3 levels to this townhouse, with 2 staircases. The staircases were very loud and that surprised us. The space was nice for our family of 5. Our check-in was rocky because of lack of communication, but we were able to get in within the hour of arriving, which I was grateful for. It was a really nice area, close to the MO line where we went for rafting, quiet and safe-feeling. There was also nice/safe areas to walk our dog and take him for potty breaks.