2/10 Terrible
Yulissa
Traveled with group
Jul 29, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
booked this hotel for my group(4) for last 2 days in Belize. We ended up extending our stay in San Pedro an xtra day. I called 2 days before to let them know, they couldn't refund the first night which was fine we didn't mind, as long as we would be able to check-in a day late which they allowed us. Upon arrival the young lady at the front desk was super sweet & check-in was fast. The pool closing @6pm was our first let down. We headed up to our 2 queen bed room & the let downs continued. When we walked in the room was so humid, two employees walked in behind us,1 was mopping up the leak from the mini fridge& the other walked in to the restroom(not sure what she was doing) they were kind however considering we were supposed to check in the day before & they told us the room would be ready anytime it was a bit off-putting.The toilet paper in the restroom was very thin, the water pressure was either too strong or too light. It seemed so dirty. My group and I are not very picky but the motel 6 is a 10 compared to this. The AC never got the room cool, the blankets were scratchy, we check the mattresses for bed bugs, there weren't any visible however we were all scratching within the first 30 minutes. The TV was staticky, and even the furniture was dirty, they had streaks that could be removed with a warm towel (we tried) and it just looked very dirty and icky. We left w/in the 1st hour. Couldn't stay!
Yulissa
Stayed 2 nights in Jul 2025