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Shangri-La Beihai

5.0 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Shangri-La Beihai

Relax by the infinity pool overlooking the ocean and lush greenery.
Relax in a beachside retreat with a tent, table, and chair, overlooking a serene ocean view.
Enjoy a comfortable stay in this well-appointed room with a large bed, flat-screen TV, and ocean view.
Enjoy scenic ocean views from our waterfront location, with a rooftop pool and well-maintained surroundings.
Relax in our elegantly furnished lobby, featuring plush sofas, a grand chandelier, and a vibrant floral painting.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
33 Chating Road Beihai Guangzi, Beihai, Guangxi, 536007
  • Beihai Underwater World
    ‪15 min walk‬
  • Beibu Gulf Square
    ‪4 min drive‬
  • Beihai Silver Beach
    ‪13 min drive‬
  • Beihai (BHY)
    ‪25 min drive‬

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Room options

View all photos for Horizon, Room, 1 King Bed, City View

Relax in comfort with a large bed, desk, and TV, offering a view of the city skyline.

Horizon, Room, 1 King Bed, City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, Sea View

Enjoy ocean views from the large window in this stylish room, featuring a central bed, desk, sofa, and chandelier.

Horizon, Room, 1 King Bed, Sea View

  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Enjoy ocean views from the large window in this room, which features a comfortable bed, a desk with a TV, and a seating area with a chair and table.

Executive Suite, 1 King Bed

  • 840 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Sea View

Relax in comfort with a large bed, desk, and armchair, plus a TV and a view of the sea.

Superior Room, 1 King Bed, Sea View

  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Relax in a spacious room with a comfortable seating area, dining table, and large window offering a view of the sea.

Deluxe Suite, 1 King Bed

  • 840 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Relax in comfort with a large bed, a desk for work, and a view of the city skyline.

Superior Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Relax in a spacious room with a large bed, desk, and chair, offering a view of the city skyline.

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Relax in comfort with a large bed, desk, and chair, plus a television and chandelier.

Deluxe Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Relax in a stylish room with two beds, a desk, and a comfortable armchair, offering a view of the ocean.

Deluxe Room, 2 Twin Beds, Sea View

  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Relax in a stylish room with a large bed, flat-screen TV, and city views.

Deluxe Room, 2 Twin Beds, City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Room, 2 Twin Beds, Sea View

Two large beds with ocean views, a desk, and a chandelier.

Horizon, Room, 2 Twin Beds, Sea View

  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Room, 2 Twin Beds, City View

Two large beds with ocean views, a desk, and a chandelier.

Horizon, Room, 2 Twin Beds, City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View

Two large beds with white linens, a desk, and a table with a lamp, offering a city view.

Superior Room, 2 Twin Beds, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Sea view Twin

Relax in comfort with a large bed, ocean views, and a desk for work or leisure.

Superior Sea view Twin

  • 388 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room - City-View

Relax in this inviting space with a large bed, desk, and comfortable seating area.

Deluxe Room - City-View

  • Sleeps 2

View all photos for Superior Sea-view Queen Room

Relax in comfort with a large bed, desk, and armchair, plus a TV and a table with a lamp near the window offering a sea view.

Superior Sea-view Queen Room

  • Sleeps 2

View all photos for Superior Sea-view Twin Room

Enjoy ocean views from the large window in this stylish room, featuring a comfortable bed, desk, and TV.

Superior Sea-view Twin Room

  • Sleeps 2

View all photos for Executive Suite

Relax in this serene room with a large bed, bedside tables, and a small table by the window offering a view of the sea.

Executive Suite

  • Sleeps 2

View all photos for Horizon Club City-view Queen Room

Relax in a spacious room with a large bed, nightstand, and desk with a chair, offering a city view.

Horizon Club City-view Queen Room

  • Sleeps 2

View all photos for Little Bear Family Friendly Themed Room

Relax in comfort with a large bed, TV, desk, and stunning sea views.

Little Bear Family Friendly Themed Room

  • Sleeps 2

View all photos for Deluxe City-view Twin Room

Classic hotel room with two single beds, a desk, and a television.

Deluxe City-view Twin Room

  • Sleeps 2

View all photos for Deluxe Suite

Relax in comfort with a large bed, desk, and TV, plus a window with a view of the sea.

Deluxe Suite

  • Sleeps 3

View all photos for Horizon Club Sea-view Twin Room

Two double beds with matching headboards and footboards, a flat-screen TV, and a desk with a chair, all set against a stunning sea view.

Horizon Club Sea-view Twin Room

  • Sleeps 2

View all photos for Egyptian Deity - Family Theme Room

Relax in a spacious room with a large bed, sea views, and a unique tent-like feature.

Egyptian Deity - Family Theme Room

  • Sleeps 2

View all photos for Deluxe City-view Queen Room

Relax in a spacious room with a large bed, desk, and window offering a city view.

Deluxe City-view Queen Room

  • Sleeps 2

View all photos for Horizon Club Sea-view Queen Room

Relax in comfort with a large bed, desk, and chair, plus a TV and chandelier.

Horizon Club Sea-view Queen Room

  • Sleeps 2

View all photos for Horizon Club City-view Twin Room

Relax in a spacious room with a large bed, desk, and window offering a city view.

Horizon Club City-view Twin Room

  • Sleeps 2

View all photos for Octonauts - Family Theme Room

Relax in comfort with a large bed, TV, desk, and chandelier.

Octonauts - Family Theme Room

  • Sleeps 2

View all photos for Superior City-view Twin Room

Relax in comfort with two single beds, a sofa, and a desk with a flat-screen TV.

Superior City-view Twin Room

  • Sleeps 2

View all photos for Family Friendly Superior Room - Sea-View (2 Beds)

Relax in this stylish room with two single beds, a flat-screen TV, and a desk for work or relaxation.

Family Friendly Superior Room - Sea-View (2 Beds)

  • Sleeps 2

View all photos for Deluxe Sea-view Queen Room

Relax in comfort with a large bed, desk, and chair, offering a view of the sky.

Deluxe Sea-view Queen Room

  • Sleeps 2

View all photos for Superior City View King Room

Relax in comfort with a large bed, sofa, and desk, offering a view of the city skyline.

Superior City View King Room

  • Sleeps 2

View all photos for Deluxe Sea-view Twin Room

Enjoy ocean views from the large window in this stylish room with two double beds and a desk for work and relaxation.

Deluxe Sea-view Twin Room

  • Sleeps 2

View all photos for B.Duck - Family Theme Room

Relax in a spacious room with a large bed, desk, and TV, offering a view of the sky.

B.Duck - Family Theme Room

  • Sleeps 2

View all photos for Panku - Family Theme Room

Cozy retreat with a vibrant bedspread, a bedside table, and a comfortable chair.

Panku - Family Theme Room

  • Sleeps 2

View all photos for Featured Suite

Relax in comfort with a large bed, nightstand, and lamp, plus a chaise lounge by the window with ocean views.

Featured Suite

  • Sleeps 3

View all photos for Deluxe Room - Sea-View (2 Beds)

Relax in comfort with a large bed, desk, and television.

Deluxe Room - Sea-View (2 Beds)

  • Sleeps 2

View all photos for Family Friendly Themed Room

Relax in comfort with a large bed, a small table, and a chair, offering a view from the large window.

Family Friendly Themed Room

  • Sleeps 2

View all photos for Superior Room - Sea-View (Double Bed)

Enjoy ocean views from the large window in this stylish room, featuring a comfortable bed, desk, and TV.

Superior Room - Sea-View (Double Bed)

  • Sleeps 2

View all photos for Suite

Meetings take place around a large, round table with a glass top, accompanied by a single office chair.

Suite

  • Sleeps 3

View all photos for Superior Room - Sea-View (2 Beds)

Relax in comfort with two single beds, a cozy seating area, and a desk near the window.

Superior Room - Sea-View (2 Beds)

  • Sleeps 2

View all photos for Superior Room - Sea-View (2 Beds)

Enjoy a sea view from the large window, with two single beds, a desk, and a TV.

Superior Room - Sea-View (2 Beds)

  • Sleeps 2

View all photos for Starry Sky - Family Theme Suite

Bathroom features a large bathtub, two sinks, and a mirror.

Starry Sky - Family Theme Suite

  • Sleeps 2

View all photos for Superior Room - Sea-View (Double Bed)

Relax in comfort with a large bed, desk, and armchair, plus a TV and a table with a lamp near the window offering a sea view.

Superior Room - Sea-View (Double Bed)

  • Sleeps 2

View all photos for Superior Room - Sea-View (Double Bed)

Relax in comfort with a large bed, desk, and armchair, plus a TV and a table with a lamp near the window offering a sea view.

Superior Room - Sea-View (Double Bed)

  • Sleeps 2

View all photos for Suite - Bay-View

Minibar, in-room safe, desk, blackout drapes

Suite - Bay-View

  • Sleeps 2

View all photos for Princess Family Friendly Themed Suite

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Princess Family Friendly Themed Suite

  • Sleeps 2

About the neighborhood

Beihai

Located in Haicheng District, Shangri-La Beihai is 2 mi (3.3 km) from Beibu Gulf Square and within a 10-minute drive of other popular attractions like Beihai Music Fountain. This 5-star hotel has 362 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Beihai Underwater World - 15 min walk - 0.8 miles
  • Waisha Island - 3 min drive - 1.4 miles
  • Beibu Gulf Square - 4 min drive - 2.0 miles
  • Wanda Plaza Beihai - 9 min drive - 5.4 miles
  • Beihai Silver Beach - 13 min drive - 8.1 miles

Getting around

  • Beihai (BHY) - 29 min drive

Restaurants

  • ‪天宇美食 - ‬8 min walk
  • ‪华莱士 - ‬12 min walk
  • ‪好乐迪娱乐城 - ‬12 min walk
  • ‪美好时光咖啡厅 - ‬14 min walk
  • ‪鑫记猪肚鸡 - ‬14 min walk

About this property

Shangri-La Beihai

Luxury hotel on the beach, with outdoor pool
Shangri-La Beihai features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
36-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include refrigerators, minibars, and coffee makers.
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Relax in this stylish lounge area with ocean views, comfortable seating, and a bookshelf.

Sheraton Beihai Resort

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
10.0 out of 10, Exceptional, 3 reviews
$80 nightly
The price is $84
Aug 24 - Aug 25
Total includes taxes and fees
Sheraton Beihai Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 68 to 138 for adults and CNY 68 to 138 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • 17 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 282.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 68 to 138 for adults, and CNY 68 to 138 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 282.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri La Beihai
Shangri La Hotel Beihai
Shangri Hotel Beihai
Shangri Beihai
Shangri-La Beihai Hotel
Shangri La Hotel Beihai
Shangri-La Beihai Beihai
Shangri-La Beihai Hotel Beihai

Frequently asked questions

Are free cancellation options available at Shangri-La Beihai?

Shangri-La Beihai offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What can I see close to Shangri-La Beihai?

This hotel is situated in Haicheng District, close to Beibu Gulf Square, Wanda Plaza Beihai, and Guantouling National Forest Park. Waisha Island is also within a driving distance of 1.5 mi.

Is parking available on site at Shangri-La Beihai?

Yes, secured self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Shangri-La Beihai include a casino at the property?

No, Shangri-La Beihai doesn't have a casino.

Will I find an indoor pool at Shangri-La Beihai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Shangri-La Beihai?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 3 restaurants.

Are there hot tubs at Shangri-La Beihai?

No, but this hotel does have a steam room.

Does Shangri-La Beihai have a restaurant that serves breakfast?

Yes, Shangri-La Beihai has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Shangri-La Beihai allow pets to stay for free?

No, pets aren't allowed at Shangri-La Beihai.

Does Shangri-La Beihai have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Shangri-La Beihai?

The closest major airport to Shangri-La Beihai is Beihai (BHY), which is 12.3 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Shangri-La Beihai?

No, there aren't any guestrooms with balconies at Shangri-La Beihai.

Does Shangri-La Beihai have a wedding venue on site?

There are wedding services available at Shangri-La Beihai if that's in your vacation plans.

Shangri-La Beihai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 59 reviews
Rating 8 - Good. 22 out of 59 reviews
Rating 6 - Okay. 3 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jing cheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give this hotel a perfect 5-star rating! Although the Horizon Club Lounge was under renovation during part of our stay, the service remained exceptional. Special thanks to Jenny—her professionalism and warmth left a lasting impression. We had a delightful time at Shangri-La!
Stayed 3 nights in Mar 2025

8/10 Good

Chin kiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Chin kiang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a good location. Very nice and friendly service staff. Will be back again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Xi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food quality is great. I really enjoyed the breakfast and the afternoon happy hour (all complementary; afternoon happy hours comes with Horizon room booking). If you are looking for a place to experience different kinds of food, this is the place to go. The Shang Palace is also great: we emptied all dishes. The outdoor pool is clean, with water temperature at 30C; the waterside has no wait and kids did maybe 100 laps on them among 3-day stay. There’s place to rent water canon by the pool which also worked great and added to the fun. Overall next time I come back to Guangxi I will come here for family vacation again.
Stayed 1 night in Jun 2024

10/10 Excellent

JINYUN

Liked: Cleanliness, property conditions & facilities
Beautiful view
Stayed 5 nights in Feb 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff offers great service and additional personal help.
Stayed 2 nights in Jun 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2021

10/10 Excellent

yali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

it was overall a pleasant stay at the hotel. Service is great. Not so impressed with the city though. I thought it was under developed. But i enjoyed the whole weekend at this amazing outdoor pool at hotel. And its right next the beach-ish side. So you can a walk after dinner in the evening.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
The facility is great and the restaurant on property provides good variety of Chinese food. The view from my room is wonderful.
Stayed 3 nights in Oct 2019

8/10 Good

kuo Tai

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very helpful and professional. The outdoor swimming pool (clean and within nature) and the sauna was perfect to end the day for a relaxing sleep.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and happy experience but so quiet in lobby bar no entertainment at night no one play the piano and there is no senior management staff around the hotel
Stayed 4 nights in Jan 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bei hai vacation

Great hotel swimming pool for kids - that’s all they needed dawn till dusk. Seems all other children had the same idea. Pool side bar also very reasonable with decent prices BBQ food and beer
Stayed 2 nights in Jul 2018

8/10 Good

Susan, San Francisco

Liked: Cleanliness, staff & service, room comfort
This property is old. Inside the bedroom is not in its best condition.
Stayed 2 nights in Jul 2018

10/10 Excellent

Troy, West Sussex, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in the city area

We had great experience during our stay. The location is conveniently near the sea underwater park and old town. The staffs all very pleasant. The sea view room has great view to the sea, room is pretty big and comfortable. The breakfast is OK, lots of choices for Chinese and local dishes (a little bit lack of protein rich healthy ones for me personally).
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and the sea view was great, the other good thing is the swimming pool, we love this hotel and will definitely stay at the Shangri-la again next time.
Stayed 2 nights in Jul 2017

8/10 Good

Peter, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Responsive to guest needs.

Staff are helpful. Rooms are clean, food is good. Better than most hotels we stayed.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BeiHai stay

Service was great in spite of the limited English the buffet breakfast and dinner were very good and value excellent. Noise from other rooms was very noticeable

6/10 Okay

Christina, Canada

Liked: Cleanliness
It was ok. Nice staff, very limited English. The hotel is a little old and run down. There's no access to the beach. The wifi cut out constantly. It wasn't quite the "resort getaway" weekend I was hoping for. 30 minute taxi ride to Silver Beach (only 30 rmb). Near enough to walk to Old Street. The breakfast was a bit pricey by China standards but it was very good with many Western and Chinese options.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

The hotel staff was sweet. I spent my birthday at the hotel stay and they have served me a birthday cake and a gift card.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Best of Beihai

Dated hotel but service was up to the Shangri-la standard. Stay up on the higher floor as it seemed to have been updated. The lower floors were very old and carpets quite disgusting. Overall, the top hotel in the area.

10/10 Excellent

Hong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Shangri-la in Beihai

The hotel has a grand lobby area, open and classy. Very friedly staff, spacious room, nice city view.

10/10 Excellent

Norm T

Liked: Cleanliness, staff & service, room comfort

Beihai China

Had a 3 night booking, but only stayed 2 nights. Hotel staff and restaurants were GREAT. Angry with lack of contact when I tried to cancel 1 night. 5 days later, and I still have not seen a refund.

10/10 Excellent

Timothy, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experimce

The staff are helpful. It is a beautiful and very comfortable hotel.

10/10 Excellent

glen, kasilof, alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very comfortable

My stay at this hotel was very comfortable. The staff were all very attentive and helpful. The pool area was especially relaxing. The food was plentiful and tasty. The room was spacious and very comfortable. Everything was clean.