Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrĆan no ser adecuados para niƱos; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing hotel with an amazing staff!
I travel together with my friends. On our way to the Volcano Ijen we slept here. We really loved the gym, the pool, the rooms and everything. To be honest: 10/10 points! But what we loved the most was the great staff, who took care about us. It felt like staying with a big family. Special THANKS to Mr. Angga & his team for his help & support!!!! We will definitely come back! <3
Petar
Se hospedó 1 noche en agosto de 2019
10/10 Excelente
Cliente verificado
17 feb. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pool was great. Nice clean rooms. A wonderful reading light.
Cliente verificado
Se hospedó 1 noche en febrero de 2019
10/10 Excelente
Cliente verificado
7 oct. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en octubre de 2018
10/10 Excelente
Gilles
2 sept. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good hotel, but service needs improvement
Rooms were good, and in general the service was good. But the hotel is quite sloppy when it comes to Airport pickups and drops. I had notified the hotel well in advance for an Airport pickup, but no one turned up when we landed at the Airport. I called the hotel, and they said they can't send anyone immediately. And when we managed to reach the hotel, the room wasn't really ready for us either.
On top of it all, when we were checking out, we notified them for an Airport drop over 3 hours in advance. The receptionist said they have no vehicles?! I reminded them that the Airport pickup/drop is supposed to be complementary as per their listing, and she said that's subject to availability and we have no availability now. How could they not have any vehicles available for over 3 hours?!
Dharampal Hanthanamane
Se hospedó 1 noche en marzo de 2018
8/10 Bueno
Cliente verificado
29 dic. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El Royale
El Royale has only been open for one month. The Porter proudly told us it was the first 4 star hotel in Banyuwangi. Our room was close to the lift and walkway to meeting room it was noisy until after 1 am. There was no hot water in the room. Being new there are lots of meetings happening so breakfast was outside not in the restaurant. The El Royal has potential and will try again at another time.