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Casa Giralda

3.0 star property

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Photo gallery for Casa Giralda

Waterslide
Land view from property
Reception
Full breakfast for a fee
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
Avenida del Salado 617, Baños de Agua Santa, Tungurahua, 180250
  • Place, Piscinas El Salado Thermal Bath
    ‪8 min walk‬
  • Place, Banos Central Market
    ‪19 min walk‬
  • Place, Church of the Virgin of the Holy Water
    ‪2 min drive‬

Room options

View all photos for Classic Double Room, 1 Queen Bed, Ensuite, Hill View

Classic Double Room, 1 Queen Bed, Ensuite, Hill View | Soundproofing, iron/ironing board, bed sheets

Classic Double Room, 1 Queen Bed, Ensuite, Hill View

  • Hill view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View

Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View | Soundproofing, iron/ironing board, bed sheets

Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 215 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Soundproofing, iron/ironing board, bed sheets

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room | Soundproofing, iron/ironing board, bed sheets

Classic Quadruple Room

  • Hill view
  • 248 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Cabin, Balcony

Family Cabin, Balcony | Soundproofing, iron/ironing board, bed sheets

Family Cabin, Balcony

  • Hill view
  • 334 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Large Twin Beds and 1 Twin Bed

View all photos for Family Villa, 2 Bedrooms

Family Villa, 2 Bedrooms | Soundproofing, iron/ironing board, bed sheets

Family Villa, 2 Bedrooms

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 6 Twin Beds and 1 Double Bed

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | Soundproofing, iron/ironing board, bed sheets

Classic Triple Room, 1 Bedroom

  • 237 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

About the neighborhood

Baños de Agua Santa

Casa Giralda places you within a leisurely stroll of Piscinas El Salado Thermal Bath and Volcano Watching. This 45-room, 3-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Piscinas El Salado Thermal Bath - 8 min walk - 0.5 miles
  • Volcano Watching - 14 min walk - 0.7 miles
  • Banos Central Market - 19 min walk - 1.0 mile
  • Sebastian Acosta Park - 19 min walk - 1.0 mile
  • Church of the Virgin of the Holy Water - 2 min drive - 1.2 miles

Getting around

  • Ambato Station - 46 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 168 min drive

Restaurants

  • ‪La Parrilla Steak House - ‬7 min walk
  • ‪Crater Rooftop Bar - ‬19 min walk
  • ‪Honey coffee & tea - ‬18 min walk
  • ‪Pappardelle Ristorante - ‬20 min walk
  • ‪Cafeteria Colibri - ‬16 min walk

About this property

Casa Giralda

At Casa Giralda, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for USD 40 per person one-way. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include a children's pool, a gym, and 3 hot tubs.
Bathrooms offer hair dryers and free toiletries. Balconies or patios and phones are other standard amenities.
3 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

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Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: USD 7.25 for adults and USD 7.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 3 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • No elevator

More

  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 28
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 28

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet, per night
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7.25 for adults and USD 7.25 for children
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 50.00 (one-way), (from 3 to 8 years old)
  • Pet fee: USD 10 per pet, per night
  • Early check-in fee: USD 28 (subject to availability)
  • Late check-out fee: USD 28 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Air conditioning and heating are not provided
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Air conditioning and heating are not provided.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:30 AM to 9:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Free WiFi in public areas has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hosteria Casa Giralda Hotel Banos
Hosteria Casa Giralda Hotel
Hosteria Casa Giralda Banos
Casa Giralda Hotel Banos
Casa Giralda Hotel
Casa Giralda Banos
Casa Giralda Banos Agua Santa
Casa Giralda Hotel Baños de Agua Santa
Hosteria Casa Giralda
Casa Giralda Baños de Agua Santa
Casa Giralda Hotel
Casa Giralda Hotel
Casa Giralda Baños de Agua Santa
Casa Giralda Hotel Baños de Agua Santa

Frequently asked questions

Is a free cancellation option available at Casa Giralda?

Casa Giralda provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What is there to do around Casa Giralda?

This hotel is located in Baños de Agua Santa, a short 15-minute walk from Banos Central Market and also 16 minutes on foot from Sebastian Acosta Park. You'll also find Piscinas El Salado Thermal Bath and Volcano Watching less than a mile away.

Is parking available on site at Casa Giralda?

Yes, self parking is offered for free at the hotel.

Is a spa located at Casa Giralda?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, couples treatments, and aromatherapy.

Does Casa Giralda include a casino at the property?

No, Casa Giralda doesn't have a casino.

Is there an indoor pool at Casa Giralda?

Yes, this hotel has an indoor pool as well as an outdoor pool and 3 hot tubs. Guests have pool access between 9:30 AM and 9:30 PM.

What do couples enjoy most about Casa Giralda?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a full-service spa.

Does Casa Giralda have a hot tub?

No, but this hotel does have a steam room.

Does Casa Giralda feature a restaurant that includes a breakfast menu?

Yes, Casa Giralda serves a full breakfast for a surcharge from its restaurant.

Does Casa Giralda allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Casa Giralda for a fee of USD 10 per pet, per night.

Does Casa Giralda have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Casa Giralda?

Yes, every guestroom at Casa Giralda comes with a balcony/patio and some offer garden and pool views.

Casa Giralda Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 64 reviews
Rating 8 - Good. 19 out of 64 reviews
Rating 6 - Okay. 10 out of 64 reviews
Rating 4 - Poor. 8 out of 64 reviews
Rating 2 - Terrible. 5 out of 64 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place ,
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool place

Had everything we need to enjoyed a overnight getaway
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Rodiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite property, clean, love the area, easy access to a lot of places.
Verified

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so nice. The room was in its own detached house and in a duplex style. Breakfast was very good and staff were very friendly indeed.
Stayed 1 night in Jul 2023
Verified

8/10 Good

CECILIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Villas are cozy. nice staff I'd happily will return. Thanks to the kind staff.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at the property for 2 nights and it was a great experience. The staff was willing to modify and accommodate my two additional guests last minute. The stag was very informative and helpful through our stay. The pool was clean as well as the property. I would definitely book my stay again.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just good

Thank you could be better
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, room comfort

Excellent value for money

Great service and facilities. A bit worn but if you can live with that it is excellent value for money. Even ket me use the pool fir kayak practice
Stayed 7 nights in Jun 2024
Verified

4/10 Poor

Odalia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Daniel

Liked: Staff & service
Internet service was awful. Couldn’t watch anything on the tv or use out cellphones.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Alejandro

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel has nice villas and very friendly staff, but the owner(s) need to invest in the facilities. It needs a facelift. For instance, villas' Fassa are getting rotten. Villas need better ventilation to control humidity in the rooms. Bathrooms needs to be upgraded. Sinks and showers' doors are acient, they leak, and smell.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I understand the country has blackouts, but the hotel doesn't have a backup power generator; not even for the reception; therefore, there is no lights for the Wi-Fi. The hotel obtains the water from the water well by pump; therefore, because there is no power, there is no water for the toilets, showers, etc. The hydromassage pool water was cold.
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

VERONICA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaking water from the toilet, I informed the front desk but no 9ne showed up to fix it. No hot water to shower, let the water run over 10 minutes, but still no hot water. The light's were not working properly. I let the receptionist know this issues while checking out, she only said we will have someone to take a look. No apologies at all.
Verified

2/10 Terrible

ignacio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay agua caliente .. la piscina no funciona, y los emplearían no dan ayuda ni solución
Stayed 1 night in Nov 2024
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities
lugar tranquilo para descansar
Stayed 1 night in May 2024
Verified

8/10 Good

jose

Liked: Cleanliness, staff & service
Las instalaciones estas ya muy viejas deteriorados. Deberian invertor en arreglar el lugar
Stayed 1 night in Feb 2024
Verified

8/10 Good

Naty

Liked: Cleanliness, staff & service, amenities
Los servicios que brindan son buenos! Las opciones de relax también y están incluidas… Las cabañas tienen detalles que podrían mejorarse, no esperes un lugar moderno… pero tiene todo lo que ofrecen
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Diana

Liked: Staff & service, amenities
Le falta mantenimiento
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general estuvo bien nada más deben aclarar qué hay dos tipos de habitaciones
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Freddy

Liked: Cleanliness, property conditions & facilities
Bueno, aunque los empleados o propietarios deben ser mas empaticos. Es solo mi apreciación. Muy buena ubicación sin ruido.
Stayed 2 nights in Mar 2022
Verified

2/10 Terrible

Pedro

No internet in rooms ,very poor signal
Stayed 2 nights in Feb 2022
Verified

6/10 Okay

Juan

Ajustarse a la realidad

Creo que lo que pagué no representa lo que recibí a cambio. La expectativa es mayor por las fotos presentadas. Deben mejorar las instalaciones y bajar el precio para ser realistas en lo que ofertan. Gracias
Stayed 1 night in Dec 2021
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuimos con mi familia. La atenciòn fuè muy buena. Las cabañas son amplias. Solo que todo està un poco deteriorado. La ubicaciòn me pareciò excelente
Stayed 2 nights in Sep 2021