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Casa Giralda

3.0 star property
Colonial hotel with 3 hot tubs and a full-service spa

Choose dates to view prices

Photo gallery for Casa Giralda

Indoor pool, outdoor pool, open 9:30 AM to 9:30 PM, pool umbrellas
Terrace/patio
Reception
Exterior
Family Quadruple Room | 2 bedrooms, soundproofing, iron/ironing board, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Pool
  • Gym
  • Breakfast available

Explore the area

Map
Avenida del Salado 617, BaƱos de Agua Santa, Tungurahua, 180250
  • Banos Central Market
    ā€Ŗ17 min walkā€¬
  • Church of the Virgin of the Holy Water
    ā€Ŗ19 min walkā€¬
  • The Tree House
    ā€Ŗ18 min driveā€¬

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Room options

View all photos for Classic Quadruple Room

Classic Quadruple Room | 2 bedrooms, soundproofing, iron/ironing board, bed sheets

Classic Quadruple Room

  • 248 sq ft
  • Hill view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Cabin, Balcony

Family Cabin, Balcony | 2 bedrooms, soundproofing, iron/ironing board, bed sheets

Family Cabin, Balcony

  • 334 sq ft
  • Hill view
  • Sleeps 5
  • 1 Double Bed, 2 Large Twin Beds and 1 Twin Bed

View all photos for Family Villa, 2 Bedrooms

Family Villa, 2 Bedrooms | 2 bedrooms, soundproofing, iron/ironing board, bed sheets

Family Villa, 2 Bedrooms

  • 377 sq ft
  • Sleeps 7
  • 6 Twin Beds and 1 Double Bed

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | 2 bedrooms, soundproofing, iron/ironing board, bed sheets

Classic Triple Room, 1 Bedroom

  • 237 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View

Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View | 2 bedrooms, soundproofing, iron/ironing board, bed sheets

Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 2 bedrooms, soundproofing, iron/ironing board, bed sheets

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Hill view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Double Room, 1 Queen Bed, Ensuite, Hill View

Classic Double Room, 1 Queen Bed, Ensuite, Hill View | 2 bedrooms, soundproofing, iron/ironing board, bed sheets

Classic Double Room, 1 Queen Bed, Ensuite, Hill View

  • 215 sq ft
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

BaƱos de Agua Santa

Casa Giralda places you within a leisurely stroll of Piscinas El Salado Thermal Bath and Volcano Watching. This 45-room, 3-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Piscinas El Salado Thermal Bath - 8 min walk - 0.5 miles
  • Banos Central Market - 17 min walk - 0.9 miles
  • Sebastian Acosta Park - 17 min walk - 0.9 miles
  • Church of the Virgin of the Holy Water - 19 min walk - 1.0 mile
  • The Tree House - 18 min drive - 6.3 miles

Getting around

  • Ambato Station - 46 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 168 min drive

Restaurants

  • ā€ŖLeprechaun - ā€¬18 min walk
  • ā€ŖHoney coffee & tea - ā€¬18 min walk
  • ā€ŖCaƱa Mandur - ā€¬19 min walk
  • ā€ŖMestizart Ecuadorian Restaurant - ā€¬15 min walk
  • ā€ŖMocambo Rock And Roll - ā€¬3 min drive

About this property

Casa Giralda

Colonial hotel with 3 hot tubs and a full-service spa
At Casa Giralda, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for USD 40 per person one-way. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include a children's pool, a gym, and 3 hot tubs.
Bathrooms offer hair dryers and free toiletries. Balconies or patios and phones are other standard amenities.
3 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: USD 7.25 for adults and USD 7.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 3 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • No elevator

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 28
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 28

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet, per night
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7.25 for adults and USD 7.25 for children
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 50.00 (one-way), (from 3 to 8 years old)
  • Pet fee: USD 10 per pet, per night
  • Early check-in fee: USD 28 (subject to availability)
  • Late check-out fee: USD 28 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Air conditioning and heating are not provided
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Air conditioning and heating are not provided.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:30 AM to 9:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Free WiFi in public areas has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hosteria Casa Giralda Hotel Banos
Hosteria Casa Giralda Hotel
Hosteria Casa Giralda Banos
Casa Giralda Hotel Banos
Casa Giralda Hotel
Casa Giralda Banos
Casa Giralda Banos Agua Santa
Casa Giralda Hotel BaƱos de Agua Santa
Hosteria Casa Giralda
Casa Giralda BaƱos de Agua Santa
Casa Giralda Hotel
Casa Giralda Hotel
Casa Giralda BaƱos de Agua Santa
Casa Giralda Hotel BaƱos de Agua Santa

Frequently asked questions

Is a free cancellation option available at Casa Giralda?

Casa Giralda provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What is there to do around Casa Giralda?

This hotel is located in BaƱos de Agua Santa, a short 5-minute walk from Piscinas El Salado Thermal Bath and also 15 minutes on foot from Banos Central Market. You'll also find Sebastian Acosta Park and Church of the Virgin of the Holy Water less than a mile away.

Is parking available on site at Casa Giralda?

Yes, self parking is offered for free at the hotel.

Is a spa located at Casa Giralda?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, couples treatments, and Ayurvedic treatments.

Does Casa Giralda include a casino at the property?

No, Casa Giralda doesn't have a casino.

Is there an indoor pool at Casa Giralda?

Yes, this hotel has an indoor pool as well as an outdoor pool and 3 hot tubs. Guests have pool access between 9:30 AM and 9:30 PM.

Is Casa Giralda good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Casa Giralda have a hot tub?

Yes, guests can enjoy 3 spa tubs at this hotel.

Does Casa Giralda feature a restaurant that includes a breakfast menu?

Yes, Casa Giralda serves a full breakfast for a surcharge from its restaurant.

Does Casa Giralda allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Casa Giralda for a fee of USD 10 per pet, per night.

Are there connecting rooms at Casa Giralda?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Casa Giralda?

Yes, every guestroom at Casa Giralda comes with a balcony with some featuring garden or hill views.

Casa Giralda Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 64 reviews
Rating 8 - Good. 19 out of 64 reviews
Rating 6 - Okay. 10 out of 64 reviews
Rating 4 - Poor. 8 out of 64 reviews
Rating 2 - Terrible. 5 out of 64 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Odalia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended
Stayed 2 nights in Mar 2025

4/10 Poor

VERONICA, ONTARIO

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaking water from the toilet, I informed the front desk but no 9ne showed up to fix it. No hot water to shower, let the water run over 10 minutes, but still no hot water. The light's were not working properly. I let the receptionist know this issues while checking out, she only said we will have someone to take a look. No apologies at all.

2/10 Terrible

ignacio

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay agua caliente .. la piscina no funciona, y los emplearĆ­an no dan ayuda ni soluciĆ³n
Stayed 1 night in Nov 2024

6/10 Okay

Luis

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I understand the country has blackouts, but the hotel doesn't have a backup power generator; not even for the reception; therefore, there is no lights for the Wi-Fi. The hotel obtains the water from the water well by pump; therefore, because there is no power, there is no water for the toilets, showers, etc. The hydromassage pool water was cold.
Stayed 2 nights in Oct 2024

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just good

Thank you could be better
Stayed 1 night in Dec 2023

6/10 Okay

Daniel

Liked: Staff & service
Internet service was awful. Couldnā€™t watch anything on the tv or use out cellphones.
Stayed 1 night in Dec 2023

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool place

Had everything we need to enjoyed a overnight getaway
Stayed 1 night in Dec 2023

8/10 Good

CECILIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Villas are cozy. nice staff I'd happily will return. Thanks to the kind staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sunil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so nice. The room was in its own detached house and in a duplex style. Breakfast was very good and staff were very friendly indeed.
Stayed 1 night in Jul 2023

6/10 Okay

Alejandro

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel has nice villas and very friendly staff, but the owner(s) need to invest in the facilities. It needs a facelift. For instance, villas' Fassa are getting rotten. Villas need better ventilation to control humidity in the rooms. Bathrooms needs to be upgraded. Sinks and showers' doors are acient, they leak, and smell.
Stayed 2 nights in Jul 2023

10/10 Excellent

DIANA

Stayed 1 night in Apr 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Jenny, Fairview

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at the property for 2 nights and it was a great experience. The staff was willing to modify and accommodate my two additional guests last minute. The stag was very informative and helpful through our stay. The pool was clean as well as the property. I would definitely book my stay again.
Stayed 2 nights in Apr 2023

10/10 Excellent

susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place ,
Stayed 3 nights in Feb 2023

10/10 Excellent

susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Feb 2023

10/10 Excellent

Rodiam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite property, clean, love the area, easy access to a lot of places.

10/10 Excellent

Julio

Stayed 1 night in Jul 2022

2/10 Terrible

Pedro

Business traveler
No internet in rooms ,very poor signal
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Itā€™s an excellent place, love it and Iā€™ll coming back next year. Breakfast was good but the buffet we wait for long time and small amount of food. Parking was free. The personal was very friendly the place was quite it. The best thing was that you can saw the beautiful volcano.
Stayed 2 nights in Jun 2021

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Peaceful retreat in Banos, Ecuador

We stayed two nights at Casa Giralda. Things we really enjoyed: close proximity to hot springs/baths (walkable); two-room unit with 7 beds made it very comfortable for big family, complimentary breakfast was excellent; the one jacuzzi, sauna, and hot steam room were great; location is a little above town so you get great views and more quiet/little traffic on road. Things that need to be improved: two of the four jacuzzis were out-of-service, and one of the two pools was closed. Overall, the property is on-par with the higher end hotels in Banos, but has greater amenities and a superior location if you want peace and quiet.
Covered Pool
View from Top of Water Slide Platform
Upper Pool and Water Slide
Snow on Nearby Volcano, taken from Casa Giralda's road
Stayed 2 nights in Nov 2020

8/10 Good

Gigi, Boynton Beach

Liked: Cleanliness, staff & service, property conditions & facilities
It was all I expected. Very nice facility, it may need a little upgrade, but overall great. The cabin was comfortable, location is perfect, close to everything without being in the middle of town. Staff super helpful and kind. Good breakfast.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel was on poor conditions, the matres was so hard and unconfortble
Stayed 1 night in Aug 2018

4/10 Poor

Sofia, connecticut

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Its ok for moderate budget out of center but close. Walls are thin noise can be heard easily. Breakfast was good.
Stayed 1 night in May 2018