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Courtyard By Marriott Sugar Mountain Banner Elk

Property class: 3

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Photo gallery for Courtyard By Marriott Sugar Mountain Banner Elk

A modern lounge area with seating arrangements, a bar, and a television screen.
A multi-story hotel with a flat roof, a covered entrance, and a parking lot.
An outdoor patio with wicker furniture, a central fire feature, and a building with multiple windows and a brick facade in the background.
A compact kitchenette with a microwave, coffee maker, and a small refrigerator.
A hotel room with a desk, a television, a sofa with cushions, a chair, and a bed.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3988 NC 105 Hwy, Sugar Mountain, NC, 28604
  • Place, Grandfather Mountain State Park
    ‪2 min walk‬
  • Place, Linville River
    ‪5 min walk‬
  • Place, Watauga River
    ‪6 min walk‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed, Mountain View

A hotel room with a bed, a desk, a lamp, and a window with curtains.

Executive Room, 1 King Bed with Sofa bed, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, bedside tables, a chair, and a wardrobe.

Room, 1 King Bed with Sofa bed

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Mountain View (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Mountain View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Mountain View (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A hotel room with a desk, a television, a sofa with cushions, a chair, and a bed.

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Mountain View (Hearing Accessible)

A hotel room with a desk, a television, a sofa with cushions, a chair, and a bed.

Executive Room, 1 King Bed with Sofa bed, Mountain View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Banner Elk

Courtyard By Marriott Sugar Mountain Banner Elk places you next to Grandfather Mountain State Park and within a 10-minute walk of Linville River. This 3-star hotel has 118 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Grandfather Mountain State Park - 2 min walk - 0.1 miles
  • Linville River - 5 min walk - 0.3 miles
  • Watauga River - 6 min walk - 0.4 miles
  • Sugar Mountain Resort - 4 min drive - 1.9 miles
  • Grandfather Mountain - 14 min drive - 9.1 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 89 min drive

Restaurants

  • ‪Mountain Dog Coffee - ‬8 min drive
  • ‪McDonald's - ‬1 min walk
  • ‪Town Tavern of Banner Elk - ‬10 min drive
  • ‪Blink Elk Tap Room - ‬9 min drive
  • ‪Banner Elk Cafe - ‬9 min drive

About this property

Courtyard By Marriott Sugar Mountain Banner Elk

At Courtyard By Marriott Sugar Mountain Banner Elk, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with access to locker space and luggage storage. Additional amenities include meeting rooms, a meeting room, and laundry facilities.
Guests can expect to find free WiFi and Smart TVs with cable channels. Coffee makers, phones, and ironing boards are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 15 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Assistive listening devices
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar in shower
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to do close to Courtyard By Marriott Sugar Mountain Banner Elk?

Located steps from Grandfather Mountain State Park, this hotel is in Banner Elk, and within a 10-minute walk of Watauga River and Linville River. You'll also find Sugar Mountain Resort and Grandfather Vineyard & Winery within a short drive.

How much does it cost to stay at Courtyard By Marriott Sugar Mountain Banner Elk?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at Courtyard By Marriott Sugar Mountain Banner Elk on Nov 1, 2026 start from $171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Courtyard By Marriott Sugar Mountain Banner Elk feature a casino on the premises?

No, Courtyard By Marriott Sugar Mountain Banner Elk doesn't have a casino.

Will I find an indoor pool at Courtyard By Marriott Sugar Mountain Banner Elk?

Yes, this hotel has an indoor pool.

Does Courtyard By Marriott Sugar Mountain Banner Elk have a restaurant that serves breakfast?

Yes, Courtyard By Marriott Sugar Mountain Banner Elk serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Courtyard By Marriott Sugar Mountain Banner Elk allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Courtyard By Marriott Sugar Mountain Banner Elk for a fee of USD 75 per pet, per stay.

Courtyard By Marriott Sugar Mountain Banner Elk Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 81 reviews
Rating 8 - Good. 12 out of 81 reviews
Rating 6 - Okay. 6 out of 81 reviews
Rating 4 - Poor. 3 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff friendly, nice place.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staffhelpfulparking was adequatesome shops nearby
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place..friendly!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very clean and comfortable, super modern and great decor! Loved our stay so much. We travel to this area a lot and it will be perfect for upcoming trips - especially in the winter time as they’re super close to the mountains, have ski lockers, an indoor pool, and great restaurant on site!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean, and everything was great!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, safe, easy parking, friendly staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for adding a water bottle refill station! Very comfortable stay and the food was really great, thanks
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean and well situated hotel. Close to everything we needed. Staff were so helpful. The outdoor patio was a wonderful treat to sit out in the evening.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hands down the best Courtyard Marriott I have ever stayed at!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m pretty sure this is the newest building in Banner Elk. Very clean and the staff were all wonderful.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included with the hotel expense would have been a plus
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest Courtyard I have ever visited. They have a friendly staff and wonderful food and beverages. The hotel is immaculate and has a wonderful outdoor porch.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice new hotel, staff was very friendly. However these large corporate hotel chain's have gotten super cheap. There's no complementary coffee in the lobby and no coffee machine in the rooms only a little Starbucks bistro that charges $8 for an espresso drink. Pretty ridiculous.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed at the Courtyard Marriott in Banner Elk while taking my son to his new student orientation at Lees-McRae College, and we had a wonderful experience. Sam at the front desk was absolutely amazing—so sweet, welcoming, and accommodating. She made us feel right at home from the moment we arrived. The room was clean, comfortable, and inviting, and the bed was incredibly comfortable—we slept great! After a busy and exciting day on campus, it was the perfect place to unwind and recharge. We truly enjoyed our stay and will definitely choose this hotel again when visiting Banner Elk. Thank you, Sam, for your outstanding hospitality!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at front desk must have been new and having some difficulty getting us checked in. There should be extra people there to help in cases like this. People were lined up and waited quite a long amount of time. She was extrememly friendly and apologetic, but could have used some help I think.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff and very clean facilities with great amenities. The indoor pool was a huge hit with the kids, making it perfect for families. Plus, having a Lowe’s supermarket right next door is incredibly convenient!
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed four nights and did not get one good nights sleep. They control (override) the room temperature at night and would wake up hot at 1-2 every morning. I’m sure they save energy but it is not good for getting me to be a repeat customer.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new facility that is well laid out and beautifully designed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Stayed 1 night in May 2026