4/10 Poor
sheila
Apr 28, 2025
Disliked: Cleanliness, property conditions & facilities
Worst room ever!
There was no check in reception. We spoke to a disinterested distracted male who got me to sign a check in document and gave us a key. He told us we were in room 3 and pointed behind him. We did not receive any directions and there was no signage to indicate the way to the rooms. Eventually we found our room which was spacious and had the sea view we had paid for. The room was very disappointing as the paintwork was scruffy and dirty. The bed, wardrobe and drawers were old fashioned and very dusty. None of the edges of the drawers or bedside cabinets had been cleaned. Inside the wardrobe looked like someones cleaning closet as there was an ironing board lying horizontally along the bottom with an iron on top. There was also a blanket and a bed cover in the watdrobe. There was a collection of wooden, metal and weird crochet-covered hangers in the wardrobe. The shower towels were cheap, washed out and small. The bathroom was quite disgusting as the grouting round the bath/shower area was chipped and cracked. There was a handle on the wall at the bath which was loose with the tiling ready to fall off the wall. The light pull in the bathroom was dirty was attached to the ceiling in a rough manner. The paintwork was untidy and chipped and the tiled floor looked like it hadnt been washed in years. The Nines claimed to be a boutique hotel but it is not even a third rate B&B. We complained to the manager the next day and he just said " I'm sorry madam" He did not offer any refund.
sheila
Stayed 1 night in Apr 2025