Royal Phala Cliff Beach Resort and Spa

4.0 star property
Beachfront, with outdoor pool

Choose dates to view prices

Photo gallery for Royal Phala Cliff Beach Resort and Spa

Front of property
Deluxe Room (Plala Wing) | 1 bedroom, in-room safe, desk, blackout drapes
Deluxe Room (Plala Wing) | 1 bedroom, in-room safe, desk, blackout drapes
Front of property
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Parking included
  • Laundry

Explore the area

Map
241-242 Moo 6 Phala, Ban Chang, Rayong, 21130
  • Phayun Beach
    ‪1 min drive‬
  • Phala Beach
    ‪4 min drive‬
  • Eastern Star Golf Course
    ‪10 min drive‬
  • Utapao (UTP-Utapao Intl.)
    ‪20 min drive‬

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Room options

Deluxe Room (Plala Wing)

  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Panorama

  • Beach view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Double or Twin Room (Paradise)

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Double or Twin Room (Pavillion)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

About the neighborhood

Ban Chang

Royal Phala Cliff Beach Resort and Spa places you within a mile (2 km) of Phayun Beach and Nam Rin Beach. This 312-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Phayun Beach - 1 min drive - 0.8 miles
  • Nam Rin Beach - 2 min drive - 1.0 mile
  • Phala Beach - 4 min drive - 1.5 miles
  • Eastern Star Golf Course - 10 min drive - 3.6 miles
  • Emerald Golf Course - 11 min drive - 4.3 miles

Getting around

  • Rayong Map Ta Phut Station - 12 min drive
  • Utapao (UTP-Utapao Intl.) - 20 min drive

Restaurants

  • ‪BUA Terrace Cuisine & Café - ‬3 min drive
  • ‪ก๋วยเตี๋ยวสมุนไพรเนื้อ-หมู ปุ้ม - ‬6 min drive
  • ‪ตาลคู่ซีฟู้ด - ‬4 min drive
  • ‪Crab House - ‬13 min walk
  • ‪ร้านร่มสนซีฟู้ด - ‬5 min drive

About this property

Royal Phala Cliff Beach Resort and Spa

Beachfront, with outdoor pool
Royal Phala Cliff Beach Resort and Spa features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, conference space, and free newspapers.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, bathrobes, slippers, and bidets. Refrigerators, electric kettles, and free newspapers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Languages

English, Thai

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 300 for adults and THB 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Rabiang Talay

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 5 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: THB 800

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 700.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 300 for adults and THB 150 for children
  • Late check-out fee: THB 800 (subject to availability)
  • Rollaway bed fee: THB 700.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Royal Phala Cliff Beach
Royal Phala Cliff Beach Resort
Royal Phala Cliff Beach Resort Ban Chang
Royal Phala Cliff Beach Ban Chang
Royal Phala Cliff Ban Chang
Royal Phala Cliff Beach Resort and Spa Hotel
Royal Phala Cliff Beach Resort and Spa Ban Chang
Royal Phala Cliff Beach Resort and Spa Hotel Ban Chang

Frequently asked questions

Is free cancellation available at Royal Phala Cliff Beach Resort and Spa?

Royal Phala Cliff Beach Resort and Spa provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do around Royal Phala Cliff Beach Resort and Spa?

This hotel is located in Ban Chang within a short 20-minute walk of Phayun Beach. You'll also find Phala Beach and Nam Rin Beach within a short drive.

Will I be able to park at Royal Phala Cliff Beach Resort and Spa?

Yes, self parking is offered for free at the hotel.

Does Royal Phala Cliff Beach Resort and Spa have a casino?

No, Royal Phala Cliff Beach Resort and Spa doesn't have a casino.

Is there an indoor pool at Royal Phala Cliff Beach Resort and Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Royal Phala Cliff Beach Resort and Spa a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Royal Phala Cliff Beach Resort and Spa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Royal Phala Cliff Beach Resort and Spa have a restaurant that serves breakfast?

Yes, Royal Phala Cliff Beach Resort and Spa serves buffet breakfast for a surcharge each morning at Rabiang Talay.

Does Royal Phala Cliff Beach Resort and Spa allow pets to stay free of charge?

No, pets aren't allowed at Royal Phala Cliff Beach Resort and Spa.

Are there connecting rooms at Royal Phala Cliff Beach Resort and Spa?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Royal Phala Cliff Beach Resort and Spa?

The closest major airport to Royal Phala Cliff Beach Resort and Spa is Utapao (UTP-Utapao Intl.), which is 11.5 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Royal Phala Cliff Beach Resort and Spa?

No, you won't find guestrooms with balconies at Royal Phala Cliff Beach Resort and Spa.

Royal Phala Cliff Beach Resort and Spa Reviews

Reviews

6.2
Rating 10 - Excellent. 12 out of 130 reviews
Rating 8 - Good. 34 out of 130 reviews
Rating 6 - Okay. 48 out of 130 reviews
Rating 4 - Poor. 24 out of 130 reviews
Rating 2 - Terrible. 12 out of 130 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Wichet

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

PRACH

Disliked: Cleanliness, property conditions & facilities
Hotel look from outside is nice but when we get in the hotel area and hotel room are not clean luke the photo I attached​ to you. Breakfast​ is good. Staffs is very good.
Stayed 1 night in Feb 2020

8/10 Good

Vorasarn

Stayed 5 nights in Dec 2019

6/10 Okay

Royi

Traveled with family
Disliked: Cleanliness, staff & service
The water in bathroom not clean and the wall also not clean when I am check in I saw some plate that use already stay at the front of my room until my data check out it still there nobody picked up to clean it You should fixing your hotel staff for to be clean and great service just us you get 4stars
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Scheidweiler

Disliked: Cleanliness, room comfort
Good location ...poor condition of the hotel
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Hotel must put more staffs for cleaning hotel facilities, many areas from front to elevator to rooms are dirty. Hot & cold water didn’t have properly flow.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
very nice staff, but the room is too old.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort to stay near to beach. Rooms are spacious and clean
Stayed 1 night in Dec 2018

6/10 Okay

I W

Disliked: Property conditions & facilities

WOULD NOT RECCOMMEND

The hotel is a long way from anywhere - without a car, you would find it very difficult. The hotel is quite run down and needs some serious maintenance. When we checked in, the room they gave us, after walking to the room, was already occupied! Not very good! When we tried to park our car, there was no spaces available (due to staff filling the carpark park!) so we needed to park 300meters away in a black allotment next door. The beach was very very dirty with litter, and no effort had been made to tidy it up.
Stayed 1 night in Aug 2018

4/10 Poor

Mike, thailand

Disliked: Staff & service, property conditions & facilities
Beautiful setting right on the beach. Outdoor faciilties, pool, dining were very nice and well designed. Overall the hotel upkeep was poor. Staff was incredibly unhelpful. Checking in took 20 minutes, we asked for a taxi and they argued with us about the location of our destination and then told us a hotel taxi was not available. did not offer to call a public taxi, we had to do that ourselves.
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Old hotel, very dirty beach and slow service

The hotel is very old and everywhere are signs that there is construction ongoing. Actually no construction was visible. The business seems to run not bad in this hotel but nobody is interested in maintaining the buildings. The beach in front of the hotel is very dirty. The guesthouse direct at the beach is in catastrophic conditions. Unbelievable that guests could stay there. It’s more like an abandoned old house. But we saw people which got a room there. Woooow, very scary. The food at the breakfast was okay. My son broke a glass bottle in the room. We left the room because the kids couldn’t walk anymore as there were everywhere glass splitter on the floor. I asked the staff the clean the floor while we are at the breakfast. After 1,5h nothing was done and the last from the receiption finally did it. They mentioned the maids are in a meeting....

2/10 Terrible

Nichapat

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

look like run over hotel the beach was dirty

1. the part way go to beach was broken and dirty beach Hotel never clean a lot of bin and broken glass 2.we ask for repair line phone in hotel 3 day for stay they fail for repair 3.Many area in hotel out off service and broken 4. Coffee machine was out of service because small customer 5.last day drunken bell boy nearly broken our case
Stayed 3 nights in Mar 2018

8/10 Good

Ketkanok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not impressed, unclean and run down

I arrived about 5 pm and the staff had no record of my booking. After getting things sorted out and I got taken to my room, I was greeted with an amazing sea view from my balcony. Unfortunately that was about the only good thing I have to say about the hotel. The balcony and the toilet was really dirty. That balcony had obviously not been cleaned in a long time. I tried to order room service but the phone in my room was broken, so I had to go outside to use the phone next to the elevator to order. The AC unit badly in need of being replaced. Yes it worked but it was very noisy and even though I turned it down to low, it wasn't much better. Even the entrance area on arrival just looked dirty and dusty, obviously there is no management there that has any pride in the place anymore. I think this hotel was probably very nice a long time ago but it just feels so run down and unclean. I wouldn't stay there again
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Run down hotel, owner doesn't seem to care anymore

My wife and I stayed at this hotel years ago several times before. However, this time was absolutely our last time. From a quality, condition, & service, this hotel has fallen off the cliff. I am stunned by the mismanagement, poor maintenance, poor condition, poor breakfast, poor service, and various safety risks presented to customers. It is obvious, the owner does not seem to care for his customer. Also, keep in mind, as the owner is building a new & large blue/red color hotel almost next door. I will avoid this too, as the experience with the “Royal Phala Cliff Beach Resort” tells me: If the owner did not care before, what makes you think he will care later.
Stayed 3 nights in Feb 2018

2/10 Terrible

Debayan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible service Horrible reception Very very disappointed
Stayed 1 night in Feb 2018

8/10 Good

Derek

Liked: Cleanliness, staff & service, room comfort
Hotel is quite old

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected Find

We originally only chose this since it was close to the airport and we were flying early the next morning, however we ended up really enjoying our stay! All rooms face the ocean. Spectacular ocean and pool views (although we did not swim in the ocean, we did enjoy the pool). Staff was nice and we ended up in a large room with one King bed and one twin for two people. Not sure how much there is to do around here since we only stayed one night but the hotel does offer a nice and affordable restaurant.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Moderate hotel with good atmosphere

We are a small family with a 2.5-year old boy. We went to visit Rayong in vacation period of Thailand for three days. The hotel was enough for relaxation, with good atmosphere but some disappointment.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Wayne , Sydney,Australia

Liked: Room comfort

Good Hotel with great beach view and beach access.

The location is a sleepy fishing Village and the Hotel overlooks the beach and ocean. It's a good breezy sea side location and the Hotel has 3 very nice swimming pools. The large Lobby and ground floor eating areas are kept spotlessly clean. There are old wings of the hotel that are very very tired, needing refurbishment.! The new rooms have the same good layout all with beachside balconies. It is a large hotel but it was very quiet when I stayed. Breakfast was very good, with a good range of food available. Staff were friendly but a bit reserved. If your looking for a quiet location with a great view, this is the place.

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

BOB, BKK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

The Terrence was very dirty seems that was never cleaned ,Bathroom was dirty and the Hot water wasn't working All together not worth to stay