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Mercure Ballarat Hotel and Convention Centre

4.0 star property
Hotel connected to the convention center in Ballarat with a full-service spa

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Photo gallery for Mercure Ballarat Hotel and Convention Centre

Welcome to the Ballarat Hotel and Convention Centre, featuring a simple entrance with a prominent signboard and beautifully maintained gardens.
Guests can enjoy a serene atmosphere and a tranquil water view from the covered walkway.
Enjoy a drink at the hotel's stylish bar, featuring a wine rack, vintage sign, and chalkboard menus.
Relax in a spacious room with a large bed, nightstand, and comfortable chair.
Relax in a serene outdoor space with a covered area, columns, and a garden.

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
613 Main Road, Golden Point (Ballarat), VIC, 3350
  • Sovereign Hill
    ‪7 min walk‬
  • Ballarat Town Hall
    ‪3 min drive‬
  • Ballarat Base Hospital
    ‪4 min drive‬

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Room options

View all photos for Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard) | Minibar, in-room safe, desk, iron/ironing board

Room, Multiple Beds (Courtyard)

8.0 out of 10
Very good
(11 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Apartment, 2 Bedrooms

  • 269 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Lodge)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Lodge)

8.0 out of 10
Very good
(31 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Cottage, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Ballarat

Located in Golden Point (Ballarat), Mercure Ballarat Hotel and Convention Centre is within a mile (2 km) of sights such as Sovereign Hill and Gold Museum. This 4-star hotel has 97 guestrooms and offers a full-service spa, free in-room WiFi, and free self parking. Located centrally in Ballarat, it's connected to the convention center and also close to Lake Esmond Botanical Garden and Lake Esmond.

What's nearby

  • Sovereign Hill - 7 min walk - 0.4 miles
  • Ballarat Town Hall - 3 min drive - 1.5 miles
  • Art Gallery of Ballarat - 3 min drive - 1.7 miles
  • Ballarat Base Hospital - 4 min drive - 2.2 miles
  • St John of God Hospital Ballarat - 4 min drive - 2.2 miles

Getting around

  • Ballarat Station - 7 min drive
  • Melbourne Airport (MEL) - 74 min drive

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Hope Bakery - ‬17 min walk
  • ‪Cubby Haus Brewing - ‬3 min drive
  • ‪The Mallow - ‬3 min drive

About this property

Mercure Ballarat Hotel and Convention Centre

Hotel connected to the convention center in Ballarat with a full-service spa
Guests staying at Mercure Ballarat Hotel and Convention Centre enjoy access to a full-service spa, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Other amenities at this spa hotel include a conference center, a banquet hall, and a garden.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Minibars, coffee makers, and hair dryers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Sanctuary Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Weekday continental breakfast available 6:30 AM to 10:00 AM for a fee: AUD 26 to 26 for adults and AUD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azzuri
  • Gallery Cafe & Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.1 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately AUD 26 to 26 for adults, and AUD 13 to 13 for children
  • Credit card charges are subject to a surcharge of 1.1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Ballarat Hotel
Mercure Ballarat
Mercure Ballarat Hotel And Convention Centre Victoria
Ballarat Hotel Convention Centre
Mercure Ballarat Hotel Convention Centre
Mercure Ballarat Convention
Mercure Ballarat Hotel and Convention Centre Hotel
Mercure Ballarat Hotel and Convention Centre Golden Point
Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

Frequently asked questions

Is free cancellation available at Mercure Ballarat Hotel and Convention Centre?

Mercure Ballarat Hotel and Convention Centre offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see close to Mercure Ballarat Hotel and Convention Centre?

This hotel is situated in Golden Point (Ballarat) within a short 18-minute walk of Sovereign Hill and also 19 minutes on foot from Gold Museum. You'll also find Lake Esmond Botanical Garden and Lake Esmond less than a mile away.

Is there parking available at Mercure Ballarat Hotel and Convention Centre?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Is there a spa at Mercure Ballarat Hotel and Convention Centre?

Sanctuary Day Spa is the hotel's spa and services include body wraps, aromatherapy, mani/pedis, and massages. The spa is not open daily but only on select days.

Does Mercure Ballarat Hotel and Convention Centre feature a casino on the premises?

No, Mercure Ballarat Hotel and Convention Centre doesn't have a casino.

Will I find an indoor pool at Mercure Ballarat Hotel and Convention Centre?

No, there is no indoor pool at this hotel.

Is Mercure Ballarat Hotel and Convention Centre a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Mercure Ballarat Hotel and Convention Centre?

No, there isn't a spa tub at this hotel.

Does Mercure Ballarat Hotel and Convention Centre have a restaurant that serves breakfast?

Yes, Mercure Ballarat Hotel and Convention Centre serves continental breakfast for a surcharge on weekday mornings at Azzuri.

Will Mercure Ballarat Hotel and Convention Centre allow pets to stay for free?

No, pets aren't allowed at Mercure Ballarat Hotel and Convention Centre though service animals are welcome.

Are there connecting rooms at Mercure Ballarat Hotel and Convention Centre?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Mercure Ballarat Hotel and Convention Centre?

No, there aren't any guestrooms with balconies at Mercure Ballarat Hotel and Convention Centre.

Does Mercure Ballarat Hotel and Convention Centre have a wedding venue?

Take advantage of the wedding venue at Mercure Ballarat Hotel and Convention Centre if you plan to say "I do" during your trip.

Mercure Ballarat Hotel and Convention Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 417 out of 1000 reviews
Rating 8 - Good. 398 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service all round.
Stayed 3 nights in Apr 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms a quite different at this place. I’ve stayed 3 times at a good rate. So I gave it 5 stars for the price. Some things did not work in the rooms mainly the tv and internet but I will say the first room I stayed in was working fine.but it did smell water damaged. Don’t expect perfection unless you pay for it, overall it’s one of the best places I’ve stayed in Ballarat.
Stayed 2 nights in Apr 2025

8/10 Good

Tahlia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall we had a great stay. Staff were excellent and the price was very reasonable. The bathroom in the unit we stayed in however was very very old and whilst it appeared mostly clean the shower curtain and chair require urgent replacement as they were in poor condition and dirty.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in Ballarat. Highly recommend, I will stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

matt

Business traveler
Liked: Cleanliness, staff & service, amenities
Overall it was a good place to stay. The room i had was a little dated and in need of a revamp but it was well priced and concomfortable fortable
Stayed 1 night in Apr 2025

6/10 Okay

Michele

Disliked: Staff & service, amenities, property conditions & facilities
The staff were unfriendly and the restaurant on site is extremely noisy and run by very unfriendly unprofessional people.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

8/10 Good

xiang

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ange

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The external property is gorgeous. The restaurant was fabulous for dinner. The light from the carpark keeps you awake at night. The house keeping was as expected which would only get noticed if you stayed longer than a day or two. Highly recommend a visit to the Sanctuary Day Spa.
Stayed 8 nights in Apr 2025

10/10 Excellent

Lucas

Stayed 1 night in Apr 2025

4/10 Poor

Magoda

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Okay place but not worth the rate you pay. Some of advertised facilities were under construction
Stayed 1 night in Apr 2025

8/10 Good

Kerrin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, needs small things in align with its vintage.
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
village affect
Stayed 1 night in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Quiet nice comfortable bed, water pressure in shower terrible
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Stayed 1 night in Mar 2025

8/10 Good

Tracey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Had a bit of an issue with our first room this was quickly rectified, many thanks to the wonderful staff. The food and service at
Stayed 2 nights in Mar 2025

6/10 Okay

John

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Mar 2025

6/10 Okay

Lucas

Stayed 3 nights in Mar 2025

4/10 Poor

Phil

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Booked a king & got a twin. Very daggy bathroom. Air conditioner on its last legs
Stayed 1 night in Mar 2025

4/10 Poor

Narelle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really disappointing stay at the Mercure. I have stayed there three times in the past six months, this was by far the worst and I will choose another option in the future. The room was smelly, it was musty when we arrived, there was no option to open the only window to get any fresh air. The skirting boards were damaged and coming off from the wall near the bathroom, making me question if there was a mould issue. The bathroom had a very bad odour coming from I assume the drains. We closed the bathroom door overnight but it was extremely unpleasant to shower in. The shower grout had mould. We arrived late at night and were checking out before 7am so it was not worth raising these issues to swap room at that point of the night. The grounds are beautiful but the rooms leave a lot to be desired.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property, as it was clean and spacious. Also, we loved the setting, it was beautiful. We would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel like a resort. Have a nice garden and pond. Can’t open the curtain as it faces call park directly.
Stayed 2 nights in Mar 2025

8/10 Good

Phillip

Liked: Cleanliness, room comfort

Travelling South

Close to Sovereign Hill. Comfortable but aging.
Stayed 1 night in Mar 2025

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