8/10 Bueno
Erhan
Viaje en pareja
28 may. 2026
Le gustó: Servicio y personal y condiciones de la propiedad
The location of the hotel was excellent, situated in a very convenient area (Iceriseher) right near the Neftciler Avenue, making it very easy to access. Furthermore, the staff was truly commendable; they were highly responsive throughout our stay and consistently helpful whenever we had requests. While housekeeping did consistently make the bed each day, their overall service standards felt a bit inconsistent; for example, on some days the used glasses were not collected, and on others, the complimentary tea and coffee were not replenished.
Regarding the room facilities, there were a few maintenance issues that impacted our comfort. Some of the furnishings were showing their age, and the mattress had noticeable sagging in certain areas. In the bathroom, there was no designated holder for toothbrushes, forcing us to place them on the edge of the sink, and the shower door leaked water onto the floor, which made it quite difficult to keep the room dry after showering. Additionally, the electrical outlets seemed worn out as they failed to hold plugs securely, causing them to fall out frequently. Despite these challenges, the helpful staff and great location were the highlights of our stay.
Erhan
Se hospedó 4 noches en mayo de 2026