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Pullman Baku

4.0 star property
Family-friendly hotel with a full-service spa and free water park access

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Photo gallery for Pullman Baku

Waterslide
Lobby sitting area
Interior entrance
Front of property - evening/night
Daily buffet breakfast (AZN 28.50 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Bar
  • Pool
  • Spa
  • Breakfast available

Explore the area

View in a map
1C, M. Mushfig Street, Baku, AZ1006
  • Place, Central Botanical Garden
    ‪15 min walk‬
  • Place, Flame Towers
    ‪3 min drive‬
  • Place, Baku City Circuit
    ‪3 min drive‬
  • Airport, Baku (GYD-Heydar Aliyev Intl.)
    ‪26 min drive‬

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About the neighborhood

Baku

Located in Yasamal within a short walk of Central Botanical Garden, Pullman Baku is within 2 miles (3 km) of other popular sights such as Flame Towers. This 280-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a free water park, and a restaurant.

What's nearby

  • Central Botanical Garden - 15 min walk - 0.8 miles
  • Flame Towers - 3 min drive - 1.6 miles
  • Baku City Circuit - 3 min drive - 1.6 miles
  • Baku State University - 3 min drive - 1.8 miles
  • Upland Park - 3 min drive - 1.6 miles

Getting around

  • Icherisheher - 11 min drive
  • Baku (GYD-Heydar Aliyev Intl.) - 41 min drive

Restaurants

  • ‪Hill Restaurant - ‬4 min drive
  • ‪Qurd Qapısı Restoranı - ‬7 min walk
  • ‪Bulaq - ‬19 min walk
  • ‪Qebele Cafe Badamdar - ‬4 min drive
  • ‪Sky Bar Kempinski Hotel - ‬1 min walk

About this property

Pullman Baku

Family-friendly hotel with a full-service spa and free water park access
Guests of Pullman Baku have access to a full-service spa, a free water park, and an indoor pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for AZN 60.00 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this spa hotel include an outdoor pool, a children's pool, and a gym.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Balconies, minibars, and electric kettles are also available.
An outdoor tennis court, a health club, and a complimentary water park with waterslides are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

PULLMAN SPA has 26 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AZN 28.50 for adults and AZN 14.50 for children
  • 4 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Peppermill

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for AZN 59 per pet, per night, plus a deposit of AZN 59 per night
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AZN 1.10 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AZN 28.50 for adults and AZN 14.50 for children
  • Airport shuttle fee: AZN 60.00 per vehicle (roundtrip)
  • Pet deposit: AZN 59 per night
  • Pet fee: AZN 59 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 4 stars.

Property is also known as

Pullman Baku Opening February 2017 Hotel
Pullman Opening February 2017 Hotel
Pullman Baku Opening February 2017
Hotel Badamdar
Pullman Opening February 2017
Pullman Baku Hotel
Badamdar Hotel
Pullman Baku (Opening February 2017)
Kempinski Hotel Badamdar
Badamdar Hotel Baku
Badamdar Baku
Badamdar
Pullman Baku Baku
Pullman Baku Hotel
Pullman Baku Hotel Baku

Frequently asked questions

What's there to do around Pullman Baku?

This hotel is situated in Yasamal within a short 12-minute walk of Central Botanical Garden. You'll also find Nizami Street and Baku City Circuit within a short drive.

Will I be able to park at Pullman Baku?

Yes, there is accessible parking available.

Is a spa located at Pullman Baku?

PULLMAN SPA is the hotel's spa and services include hot stone massages, sports massages, hydrotherapy, and couples treatments.

Does Pullman Baku have a casino?

No, Pullman Baku doesn't have a casino.

Will I find an indoor pool at Pullman Baku?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool is normally open from June until September.

Is Pullman Baku good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Pullman Baku?

Yes, this hotel has a spa tub.

Does Pullman Baku feature a restaurant that includes a breakfast menu?

Yes, Pullman Baku serves buffet breakfast for a surcharge each morning at Peppermill.

Will Pullman Baku allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Pullman Baku for a fee of AZN 59 per pet, per night. A deposit of AZN 59 per night is collected.

Are there connecting rooms at Pullman Baku?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Pullman Baku?

The closest major airport to Pullman Baku is Baku (GYD-Heydar Aliyev Intl.), which is 18.6 mi away (41 minutes by car).

Can I book a room with a balcony at Pullman Baku?

Yes, every guestroom at Pullman Baku comes with a balcony with some featuring garden or pool views.

Pullman Baku Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 28 out of 65 reviews
Rating 8 - Good. 19 out of 65 reviews
Rating 6 - Okay. 11 out of 65 reviews
Rating 4 - Poor. 4 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Nice place but the house keeping might stole some money from me.
Stayed 5 nights in Jan 2020

10/10 Excellent

Shaimaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay.I really enjoyed my stay.P
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort

Not a 5 star hotel

I ordered a car for when I arrived and it didn't show. After 3 days I couldn't hing else to my room even though I paid in advance for 7 nights and offered to leave my credit card I had to come down at 11PM to clear upy bill and then leave a $400 credit on my card. When I went to check out I asked them at 10AM to have my bill ready for 1AM the following day. When I went to check out nothing was ready and I spent 35-40 minutes checking out.
Stayed 7 nights in Dec 2019

6/10 Okay

Yous, Dubai

Traveled with family
Liked: Staff & service
They didnt the bersheet and towels daily and sometimed i have ti call 2ctimes fir water shower gel etc
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2019

8/10 Good

Javid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4+/5 stay

Booked the hotel as a weekend gateaway for my family. Main criteria was the indoor pool since the weather forecast showed mostly rain. We were welcome with a great hospitality at the reception, shown to the room which was a spacious one bed room suite. Although wasn't asked for, there was a bed made on the sofa in living room - all soft and cozy. Both rooms had balcony which weren't very clean. It was freezing cold inside the rooms when we first settled in. Turned the aircond on heating regime and waited for 15-20 mins to only get a cold air blow. When I first asked the guest services why it wouldn't heat, they said I should wait about 10 mins for the heating to start. Upon calling the 2nd time, a lady told that since it was summer, the heating regime was turned off. Oil heaters were provided instead. Indoor pool was about 26 C, good enough for the kids to enjoy. Could have been heated little bit more. We were shivering when left the pool. Breakfast variety was good enough. The only downside was the hall where breakfast was served. Narrow alley-like hall with tables close to each other. We were seated at the far end so it took as many trips back and forth to get the meals. Kids like oatmeal which wasn't readyily available. But they cooked it upon request for which we are thankful. Overall 4+ out of 5. Value for the money 3 out of 5. I would expect more for the amount paid for a single night stay. Definitely recommend it for long staycations.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying in Pullman Hotel..The staff are friendly and respectful..
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

mohsen

Liked: Room comfort

I will not go again to this hotel

the hotel was not actually a standard 5 star the wifi was very bad and in the room was not working
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good rooms but far

Good for families not for business Far from attractions
Stayed 3 nights in Jul 2019

8/10 Good

hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Swimming pool was great (indoor and outdoor). Main water park was not open yet. Some healthy concerns - e.g. balconies had no locks and we had a toddler with us! Some kind of play area for children would be a good improvement. Breakfast was average for this level of hotel and for the price. Other food at the outdoor terrace area was good. Staff were friendly and helpful throughout.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2019

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay - everything you need

The hotel is modern and well furnished. The location is slightly out the way but means that it is quiet. A taxi into the centre is only 5/10 mins so really not too far at all.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. All staff were helpful. Thank you to Tural for assistance with my meal that was brought to my room. I had messaged the hotel before I arrived for a room request. It was honoured, which was great.
Stayed 1 night in Feb 2019

8/10 Good

Khawar Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had good facilities and was very comfortable however it was away from city center
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Rooms are very clean and tidy. Collected city tax at check-in though all taxed were paid through expedia. Power sockets are not universal. Customer service needs to improve.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, well mannered staff, helpful. Room was big , overlooking the city.
Stayed 2 nights in Dec 2018

2/10 Terrible

DMITRY

Liked: Property conditions & facilities
Disliked: Staff & service

Awful experience

Awful experience! Will never recommend to anyone. It was the last day of our stay, and when we were checking out, the guy at the reception desk began arguing with me, telling that I hadn't pay for the room (though it had been fully paid for). It took us about an hour to check out (with the help of Hotels.com support), and we had a plane in 2.5 hours! Totally unacceptable. Also, the dry cleaning/ironing service is awful. They were not able to steam a shirt! Room service was also a disappointment, the lady that was taking my order via phone forgot about the main course and mixed up the side dishes.
Stayed 2 nights in Nov 2018

6/10 Okay

hamad

Average 4 star hotel

Ok 4 star hotel about 20 minutes away from the city. Nothing special about this hotel except indoor swimming pool. Location is really a negative Room size is very big and clean
Stayed 5 nights in Aug 2018

6/10 Okay

Berkan

Liked: Property conditions & facilities, room comfort

Cleaning

The room cleaning was not the best .
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - modern and well appointed 10 min cab ride to the centre of town
Stayed 4 nights in Apr 2018