6/10 Okay
Cara
Jun 21, 2025
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
We chose this hotel largely for the views and that did not disappoint. Unique property. Our view from the room however was basically a building wall. We came in late so when they asked if we would like our room serviced "today" the first day we said it wasn't necessary. But despite using the please service room sign the next 2 days the room was not tended. Had to ask for toilet paper and water at the desk several times. Also asked for towels but those were never replaced over the 5 days. Also the room was overall comfy and clean but the shower had lots of black mold. The breakfast was traditional and delicious but could only enjoy the view with breakfast once as it doesn't start until 9. Not great if you have tours booked as they also typically start at 9. Asked if we could have just some day old pastries/bread for the next morning and was told no. Finally we had a very early departing flight so asked if they could arrange a taxi that accepted cards (as all of the actual taxi services do) since we didn't want to depend on bolt that early and had used all of our local currency and didn't want to get another withdrawal fee. They woke us in the middle of the night to confirm this. Then called a guy that seemed to just be a friend and def not a taxi or bolt driver and could only accept cash so had to stop at an ATM. Loved Baku and Azerbaijan and usually prefer more boutique type hotels over but chains but would definitely have booked in old city if I were to do it again.
Cara
Stayed 4 nights in Jun 2025
