4/10 Poor
Randal
Traveled with family
Dec 18, 2025
Attentive staff, decent lobby and room, food was ok, but they really need to double down on tending to details- toilet seat and sink faucet loose and wobbly- minor annoyances. Room door did not fully close, and you don't realize it- serious security issue. Ordered room service for dinner one night, salt provided in a small bowl, with chunks of some black contaminant. Gotta sign a receipt to borrow an umbrella- ridiculous.
Checkout took over 10 minutes- inefficient; glad we left very early. Tried to charge us for minibar items we didn't consume- sloppy (or dishonest). Overall, mediocre at best. If we go to Baguio again we will try a different hotel.
Randal
Stayed 2 nights in Dec 2025























