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Heron Hotel

3.5 star property
Hotel in Awassa with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Heron Hotel

Relax in a scenic outdoor seating area with unobstructed views of the surrounding landscape.
Relax and unwind in our spacious lobby, featuring comfortable seating areas and a reception desk for your convenience.
Relax in our spacious lobby with a comfortable seating area, central pillar, and glass partition offering a view of the outdoors.
Hotel International features a modern design with a curved glass facade and guest rooms with balconies.
Relax in a cozy seating area with a comfortable sofa, two pillows, and a small table.

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Breakfast included

Explore the area

Map
Amora Gedel, Awassa
  • Fish Market
    ‪2 min walk‬
  • Lake Awasa
    ‪1 min drive‬
  • Hawassa University
    ‪5 min drive‬
  • Awassa (AWA)
    ‪31 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Garden View

  • 388 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Lake View

Superior Room, 1 King Bed, Accessible, Lake View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible, Lake View

  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Lake View

Deluxe Room, 1 King Bed, Accessible, Lake View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 King Bed, Accessible, Lake View

Premium bedding, minibar, in-room safe, desk

Business Suite, 1 King Bed, Accessible, Lake View

  • 603 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Twin Room, 2 Bedrooms, Lake View, Executive Level

32-inch flat-screen TV with satellite channels, TV

Presidential Twin Room, 2 Bedrooms, Lake View, Executive Level

  • 775 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Awassa

Heron Hotel places you next to Fish Market and Lake Awasa. This 33-room, 3.5-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Fish Market - 2 min walk - 0.1 miles
  • Lake Awasa - 1 min drive - 0.3 miles
  • Hawassa University - 5 min drive - 3.2 miles

Getting around

  • Awassa (AWA) - 53 min drive

Restaurants

  • ‪Haile Panorama Lake View Bar - ‬5 min drive
  • ‪Time Cafe - ‬3 min drive
  • ‪Gored Gored - ‬4 min drive
  • ‪Yemra Cafe - ‬2 min drive
  • ‪Tropical Burger - ‬2 min drive

About this property

Heron Hotel

Hotel in Awassa with free breakfast and a 24-hour front desk
Guests of Heron Hotel enjoy access to free WiFi in public areas, a business center, and a meeting room. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 20 per vehicle. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a gift shop.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer designer toiletries and slippers, and beds are dressed in premium bedding. Balconies or patios, refrigerators, and minibars are also available.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 15 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 17.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per vehicle
  • Rollaway bed fee: USD 17.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon—-8:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Heron Hotel Awassa
Heron Awassa
Heron Hotel Hotel
Heron Hotel Awassa
Heron Hotel Hotel Awassa

Frequently asked questions

Is free cancellation available at Heron Hotel?

Heron Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Heron Hotel?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Heron Hotel on Jul 29, 2025 start from $50.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Heron Hotel?

This hotel is located in Awassa and just steps from Fish Market and Lake Awasa.

Is parking available on site at Heron Hotel?

Yes, self parking is offered for free at the hotel.

Does Heron Hotel have a casino?

No, Heron Hotel doesn't have a casino.

Is there an indoor pool at Heron Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Heron Hotel?

Couples will appreciate amenities at this hotel, including a minibar and premium bedding in each guestroom with some featuring lake views.

Are there hot tubs at Heron Hotel?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Heron Hotel have a restaurant with a breakfast menu?

Yes, Heron Hotel serves free buffet breakfast each morning from its restaurant.

Does Heron Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Heron Hotel.

Does Heron Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Heron Hotel?

The closest major airport to Heron Hotel is Awassa (AWA), which is 14.4 mi away (53 minutes by car).

Are there rooms with balconies at Heron Hotel?

Yes, every guestroom at Heron Hotel comes with a balcony with some featuring lake views.

Heron Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 47 reviews
Rating 8 - Good. 15 out of 47 reviews
Rating 6 - Okay. 9 out of 47 reviews
Rating 4 - Poor. 2 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Lajuan

Liked: Cleanliness
I like that the property was closed to the lake.
Stayed 1 night in Feb 2025

4/10 Poor

Isaac

Disliked: Staff & service
Property put me in a different room to the one I paid for. They refused to reimburse me for the price difference
Stayed 1 night in Feb 2025

2/10 Terrible

Belayneh, Arlington

Traveled with family
My booking was not honored.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

YOU & YOUR THINGS ARE NOT SAFE AT HERON HOTEL!! A male member of staff let himself into my room with the pass card. I was in bed at the time. There was nowhere to lock your things in the room, so if I wasn’t in, I’m sure he would have helped himself to them. The female manager and male receptionist laughed in my face when I went down shaking from the experience. As a woman travelling alone I felt completely unsafe and at risk. When I complained to Hotels.com they equated my safety to a $5 voucher to use with them. I will NEVER book with them again. Apparently when they spoke to Heron Hotel, they denied it happened - even though I recorded the conversation - and they refused a refund, meaning I had to spend a horrible night at the hotel before I could leave the next day. The picture shows what I had to do to remotely try and protect myself and my belongings that night. It also took 4 room changes to get a room with hot water the night I checked in. Completely unacceptable, disgusting, disgraceful behaviour
Stayed 2 nights in Sep 2024

6/10 Okay

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
nice place and great staff. However, i got mugged around the lake day time. not safe to walk alone
Stayed 6 nights in Aug 2024

6/10 Okay

Nate

Business traveler
Disliked: Staff & service
When I checked in they were unaware of my reservation. I was then given a nice room - but once I had unpacked I was moved to a different room that had no lake view and was not as described.
Stayed 1 night in Jul 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 5 nights in Apr 2024

8/10 Good

Abonesh

Liked: Cleanliness, property conditions & facilities
Safety and quality
Stayed 3 nights in Dec 2023

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Mulusew

Liked: Staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Hassan Ali

Stayed 1 night in May 2023

8/10 Good

Muna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very quiet area, clean, equipped with hairdryer drinking bottle water provided every day, but no tea/ coffee facilities in room. The bathroom is ok but a little licks of water. Wonderful service staff members couldn’t do enough for you always with great smile. Will definitely go back again
Stayed 3 nights in May 2023

8/10 Good

Gideon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff proficient

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai apprécié le calme et la terrasse
Stayed 1 night in Nov 2022

10/10 Excellent

Mban

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 4 nights in Sep 2022

10/10 Excellent

Friehiwet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Abraham w

Stayed 5 nights in Jan 2022

6/10 Okay

Assegid

Liked: Staff & service
The property claims its rooms to have lake view. They don't. Actually, the first night, they put me in a basement. 2nd night 2nd floor but still no lake view. I don't think anyone of their rooms have lake view. They shouldn't advertize wrongly like that. It is misleading. That being said, the staff tried to make up to the disappointment. They are very friendly and helpful.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was good and friendly staff, also they spoke English which was helpful.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great and i will defintly recommend to family and friends
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very respectful and helpful staff. Inviting atmosphere. Restaraunt right next door named Venezia might just be some of the best Italian food i’ve had in Ethiopia. What more can I say?
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2021

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