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Hotel Atzalan

Property class: 2.5

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Photo gallery for Hotel Atzalan

A stone building with arched doorways and a balcony.
A lobby with a stone wall, a fireplace, and a reception desk with a patterned floor.
A corridor with a series of lanterns along the walls, a tiled floor, and a staircase leading to an upper level.
A corridor with doors on one side and a potted plant on the other.
A dimly lit room with a stone wall, a metal railing, and a small window.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Miguel Hidalgo y Costilla #10, Atzalan, VER, 93680
  • Place, Parque municipal Altotonga
    ‪8 min drive‬
  • Place, Cascada Alseseca - Velo de novia
    ‪12 min drive‬
  • Place, Reserva Ecologica Rio de Pancho Poza
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Private Bathroom

A room with a large painting of a mountainous landscape with pink flowers.

Standard Room, 1 Bedroom, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A bed with a white sheet and a large framed picture of a tree-lined path with red foliage.

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Room

A hotel room with two beds, a large floral painting on the wall, a wooden door, a mirror, and a small table with towels.

Classic Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Double Room

A hotel room with a bed, a bedside table, a mirror, and a bathroom with a sink.

Family Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Atzalan

Hotel Atzalan is located 1.9 mi (3 km) from Parque municipal Altotonga and within a 10-minute drive of Reserva Ecologica Rio de Pancho Poza. This 17-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a business center.

What's nearby

  • Parque municipal Altotonga - 8 min drive - 1.9 miles
  • Cascada Alseseca - Velo de novia - 12 min drive - 3.7 miles
  • Reserva Ecologica Rio de Pancho Poza - 15 min drive - 3.8 miles
  • Teziutlan Cathedral - 52 min drive - 14.4 miles
  • Plaza Kristal Shopping Center - 54 min drive - 14.1 miles

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 78 min drive

Restaurants

  • ‪Garnachería Lupita - ‬4 min drive
  • ‪Fusión Restaurant and grill - ‬4 min drive
  • ‪Pescados Y Mariscos Brisa Del Mar - ‬3 min drive
  • ‪Los Portales - ‬1 min walk
  • ‪MICHELANGAS - ‬4 min drive

About this property

Hotel Atzalan

Hotel Atzalan features free WiFi in public areas, a business center, and a meeting room. There's free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a reception hall and a garden.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Desks are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:30 AM to 10:00 AM for a fee: MXN 50 for adults and MXN 50 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Built in 1868
  • Colonial architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 50.00 for adults and MXN 50.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

HOTEL ATZALAN Hotel Atzalan
HOTEL ATZALAN Hotel
HOTEL ATZALAN Atzalan
HOTEL ATZALAN Hotel Atzalan
HOTEL ATZALAN Hotel
HOTEL ATZALAN Atzalan

Frequently asked questions

Is a free cancellation option available at Hotel Atzalan?

Hotel Atzalan provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do around Hotel Atzalan?

This hotel is located in Atzalan, close to Reserva Ecologica Rio de Pancho Poza, Parque municipal Altotonga, and Cascada Alseseca - Velo de novia.

Is there parking available at Hotel Atzalan?

Yes, self parking is offered for free at the hotel.

Does Hotel Atzalan include a casino at the property?

No, Hotel Atzalan doesn't have a casino.

Is there an indoor pool at Hotel Atzalan?

No, there is no indoor pool at this hotel.

Is Hotel Atzalan good for couples?

Amenities at this hotel that appeal to couples include a garden and a 24-hour front desk.

Are there hot tubs at Hotel Atzalan?

No, there isn't a spa tub at this hotel.

Does Hotel Atzalan have a restaurant with a breakfast menu?

Hotel Atzalan offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Atzalan allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Atzalan.

Are there connecting rooms at Hotel Atzalan?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Atzalan?

No, there aren't any guestrooms at Hotel Atzalan that offer a balcony.

Hotel Atzalan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 43 reviews
Rating 8 - Good. 8 out of 43 reviews
Rating 6 - Okay. 1 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, rooms very clean. The only thing we struggled was cold water at the beginning of the stay in the shower.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, amenities
El lugar el bonito y tiene vista a la plaza del ayuntamiento
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Gaspar

Liked: Cleanliness, amenities, property conditions & facilities
La habitación era amplia, el personal siempre atento a mis necesidades, los servicios buenos
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Gaspar

Liked: Cleanliness, amenities, property conditions & facilities
La habitación era amplia y cómoda, además del personal siempre estuvo atento a mis peticiones.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Humberto

Liked: Cleanliness, staff & service, amenities
No tenían registrada la estancia, tuve que mostrar mi correo, y de hecho de ahí tuvieron que costo era. De ahí en fuera muy buen hotel, limpieza, aunque tardaba el agua caliente.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bonito, le hace falta complementarlo con venta de alimentos y tener plancha para los huéspedes
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo que el WiFi no funcionó muy bien.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

francisco g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente así de simple
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

Arturo

Lugar muy bonito
Stayed 1 night in Mar 2022
Verified review

2/10 Terrible

JULIO

Disliked: Staff & service, room comfort

No te hospedes.

Una experiencia delesnable, los colchones de las camas bastante desgastados, los baños muy pequeños, las cortinas de los baños enmohecidas, nada que ver con las fotos que suben a esta pagina...
Stayed 3 nights in May 2021
Verified review

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Buena ubicación y atención. Limpieza y comodidad.
Stayed 2 nights in Apr 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People is very charming, clean perfecto location, super clean
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El diseño rústico del. Hotel combinado con la modernidad para el descanso de los huéspedes en sus instalaciones
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Diana Murrieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble experiencia de habitar una casa colonial con todas las comodidades actuales
Stayed 4 nights in Dec 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel de montaña de primera

Excelente y pintoresco hotel, amplio estacionamiento y mucha amabilidad del personal
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena localización, establecimiento muy agradable
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familia feliz

Muy buena estadía en familia. Confortable y calientito
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Amenities
Me gusta hotel colonial. No me gustó falta de agua caliente en habitaciónes (renté 7 habitaciones porque viajamos en familia), te imaginas lo que es entrar desnudó a bañarte y que no salga agua caliente en 5 minutos?? Fui a recepción a informar y me salen que apenas iban a prender el calentador y q espere 20 minutos más para que el agua se caliente. Eso fue terrible!!!
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities
Me gusta el concepto de hotel colonial. No me gustó que no hay agua caliente en habitaciones y hasta q lo pedí fue que prendieron el calentador d agua.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció hermoso, solo que durante la tarde y toda la noche y madrugada había un perrito que estaba llorando y aullando mucho, nos costó dormir por lo mismo, me parece que el perrito es del hotel De ahí en fuera es hermoso el hotel y el pueblito!
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Karina

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Pésimo

Nunca pudimos comer en el hotel o porque sus horarios son muy reducidos o porque era día festivo, y afuera hay casi cero opciones para hacerlo. Pésimo que salieran los fuegos artificiales de la fiesta del pueblo justo a lado de nuestra habitación.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El tipo de hotel barroco junto con el silencio me gusto, las habitaciones cómodas y las almohadas te generan descanso .
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal muy atento. El desayuno muy rico.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE OPCIÓN DE HOSPEDAJE.

Fue y será una excelente opción de Hospedaje. Dentro del hotel ni sientes que estas en un pequeño pueblo, el hotel por dentro luce tal cual está en las fotos, no sucede como otros que ponen fotos increíbles o falseadas. Excelente opción para hospedaje en esa zona. Muy económico para lo que ofrece. Sólo puedo criticar un par de cosas: las almohadas. Sinceramente son pocas (solo dos y pequeñas en una habitación King Size), se pierden en la cama y además, con unas fundas muy "raras" de tela de toalla y la iluminación al interior de la habitación, ya que es variada pero con focos de escaso wattaje y mal direccionadas, no daba iluminación en el espejo que funge como Tocador para las damas y requieren maquillarse, tampoco hay conexión de luz en el tocador para pistola de aire o plancha de pelo, muy socorrido por mi pareja. Habitación limpia, baño limpio, pequeño pero totalmente funcional. Otro detalle, Utilizo agua muy caliente y salió solo más que tibia. Lástima. Pero aun con esos pequeños detalles, el lugar es extraordinario. Muy lujoso y agradable. La decoración y la construcción. Nos platicó la propietaria que tienen planes por crear Spa y Temazcal pronto, y en próximo año hacer la alberca. Con esos tres servicios, será más que ideal el punto de escape en pareja a un lugar mega tranquilo. Salimos a caminar al pueblo y fue otra experiencia muy grata. El Hotel está frente a la plaza pública e iglesias de la zona. RECOMENDABLE AL 100 %.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, trato y calidez. Buenas instalaciones y los desayunos son muy buenos y bastos. Felicidades
Stayed 3 nights in Mar 2019