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Alexandre Gala

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Alexandre Gala

2 outdoor pools, sun loungers
Reception
Meeting facility
Family Room, Multiple Beds | Minibar, in-room safe, desk, blackout drapes
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Parking available
  • Bar
  • Hot Tub
  • Spa

Explore the area

Map
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Tenerife, 38660
  • Veronicas Strip
    ‪3 min walk‬
  • Playa de las Américas
    ‪5 min walk‬
  • Los Cristianos Beach
    ‪5 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪13 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Standard Room, Balcony

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Club Alexandre Superior Room

Club Alexandre Superior Room | Minibar, in-room safe, desk, blackout drapes

Club Alexandre Superior Room

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Standard Single Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Standard Single Room, Balcony

  • 312 sq ft
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Arona

Alexandre Gala places you within a 15-minute stroll of popular sights such as Siam Park and Playa de las Américas. This 308-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant.

What's nearby

  • Veronicas Strip - 3 min walk - 0.2 miles
  • Playa de las Américas - 5 min walk - 0.3 miles
  • Siam Park - 9 min walk - 0.5 miles
  • Fañabé Beach - 4 min drive - 2.1 miles
  • Los Cristianos Beach - 5 min drive - 2.1 miles

Getting around

  • Tenerife South Airport (TFS) - 18 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Jumping Jacks - ‬3 min walk
  • ‪Monkey Beach Club - ‬8 min walk
  • ‪Romantico Restaurante - ‬6 min walk
  • ‪Restaurante el Oasis - ‬4 min walk

About this property

Alexandre Gala

Family-friendly hotel with 2 outdoor pools and a full-service spa
Guests of Alexandre Gala have access to a full-service spa, 2 outdoor pools, and a children's pool. Self parking is available for EUR 10 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets. Balconies, minibars, and safes are also standard.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, French, German, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 10 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (323 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.50 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Gala Hotel Tenerife
Gala Tenerife
Gala Tenerife Arona
Gala Tenerife Hotel
Hotel Gala Tenerife
Hotel Gala Tenerife Arona
Tenerife Gala Hotel
Tenerife Hotel Gala
Hotel Gala Tenerife
Alexandre Gala Hotel
Alexandre Gala Arona
Alexandre Hotel Gala
Alexandre Gala Hotel Arona

Frequently asked questions

Is a free cancellation option available at Alexandre Gala?

Alexandre Gala offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What can I see within easy reach of Alexandre Gala?

This hotel is located in Arona, a short 15-minute walk from Siam Park and also 6 minutes on foot from Playa de las Américas. You'll also find Fañabé Beach and Las Vistas Beach within a short drive.

Will I be able to park at Alexandre Gala?

Yes, covered parking is offered for EUR 10 per day.

Is a spa located at Alexandre Gala?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, massages, and mani/pedis.

Does Alexandre Gala include a casino at the property?

No, Alexandre Gala doesn't have a casino.

Will I find an indoor pool at Alexandre Gala?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is Alexandre Gala a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a restaurant.

Are there hot tubs at Alexandre Gala?

Yes, this hotel has a spa tub.

Does Alexandre Gala have a restaurant with a breakfast menu?

No, Alexandre Gala doesn't have a restaurant that serves breakfast.

Will Alexandre Gala allow pets to stay for free?

No, pets aren't allowed at Alexandre Gala.

Does Alexandre Gala have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Alexandre Gala?

The closest major airport to Alexandre Gala is Tenerife South Airport (TFS), which is 11 mi away (18 minutes by car). Another top airport is La Gomera (GMZ), which is around 29.4 mi away.

Are there rooms with balconies at Alexandre Gala?

Yes, every guestroom at Alexandre Gala comes with a balcony.

Does Alexandre Gala have a wedding venue?

There are wedding services available at Alexandre Gala if that's in your vacation plans.

Alexandre Gala Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 78 out of 222 reviews
Rating 8 - Good. 84 out of 222 reviews
Rating 6 - Okay. 37 out of 222 reviews
Rating 4 - Poor. 15 out of 222 reviews
Rating 2 - Terrible. 8 out of 222 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sakari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Deimante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

sadaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short stay

The Hotel is Ok, the staff are excellent. Rooms good. Gym - old and not well looked after and doesn't open until 10 am! The pool area is lovely BUT people putting towels on sunbeds nd not turning up till after midday is a big issue. Kids in the whirlpool, means the adults don't get a look in! I know not the hotel's thought but I think it needs to be managed better. half board is OK. Food is average to OK , the staff serving the food really nice, but the guys doing the tables with drinks, clearing etc, very rude, no one welcomes you and gives you a table, but if you sit at a table the guys don't like it, they wave their arms and tell you to move ! even if you have your food in front of you.
Stayed 4 nights in Jan 2025

10/10 Excellent

Trupti

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

James

Stayed 5 nights in Jul 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little issue on check in but that was 100% MY fault. I found all the staff to be polite and professional. Room was good and well maintained. Pool area also well maintained. All in all a nice hotel and if i was ever in that area again wouldn't hesitate to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2024

10/10 Excellent

Jade Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel my 3rd visit here now and hopefully going bk in January xxx
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en famille

Très bon séjour en famille. Insonorisation un peu faible, personnels très gentils. Thème pour les repas change tous les jours. À conseiller
Stayed 6 nights in Oct 2024

6/10 Okay

Jaeme

Traveled with partner
Liked: Amenities, property conditions & facilities
Bedding was dirty when arrived. They need more security features around the hotel. No CCTV anywhere other than the reception. We were moved rooms and the air con didn’t work. Otherwise everything else was good. We would stay again but perhaps only for b&b
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service

Not as described

Was told we would have a room upgrade as im a platinum vip member of hotels.com but never had a room upgrade was told we would have 39 euro drink and food allowance didnt get that either was told hotel had aircon and it was red hot in there no aircon very uncomfortable not very pleased as i use this website once or twice a month
Stayed 4 nights in Oct 2024

10/10 Excellent

Leila Sadat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting, excellent restaurant, friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Alejandro

Stayed 3 nights in May 2024

8/10 Good

Conner

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Tidy
Stayed 5 nights in May 2024

10/10 Excellent

Helen

Traveled with partner
Fabulous hotel!
Stayed 7 nights in May 2024

4/10 Poor

Thomas

Traveled with partner
Disliked: Cleanliness
Dirty, noisy, poor food quality.
Stayed 5 nights in May 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Tiziana

Stayed 5 nights in May 2024

10/10 Excellent

b

Traveled with family

Don’t take any food options

Hotel is amazing and very close to the beach Food was really bad. Mostly cold by the time we got there. Hash browns missing every morning Drinks very diluted Coffee no taste.
Stayed 2 nights in May 2024

8/10 Good

Irene

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hôtel très bien placé proche plage de las americas et proche bars branchés, restos boutique etc. Seul hic le petit déjeuner qui est vraiment de mauvaise qualité.
Stayed 5 nights in May 2024

4/10 Poor

Jamala S

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Our stay at this hotel was different from what we hoped for. We reluctantly chose this hotel as our usual hotel was fully booked for our dates. Firstly, the staff is fantastic. However, leadership/management needs to manage the property better. You possess ineffective leadership skills, and it is apparent. Other guests complained about some issues, and your vague/generic responses indicate you need more decision-making and problem-solving skills, further proving your leadership style needs to change. Secondly, no guest wants to walk into a dirty room after a long flight. Our room was infested with dead spiders and cobwebs, a clear sign that it had not been cleaned before our arrival- a truly terrible experience. The housekeeper who came in was pleasant. She cleaned the room and left us insecticide spray. We weren't even offered another room. Thirdly, one day, we decided to spend some time in the room before heading out on the strip. We ate out a lot due to the same kind of food/limited options. We heard heavy water flowing; I thought the kids left the faucet open; it was water flowing heavily from our ceiling, another nightmare.The horror we would've faced if we were out at that time.I have never been on vacation counting down to leave; my kids wanted to return home, we travel a lot. This was such a bad experience at this hotel. Wifi doesn't work in the room, and there are no ironing boards/irons like regular hotels PROS: convenient, many restaurants/bars, Siam Park, etc.
Stayed 6 nights in Apr 2024

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