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Aparthotel

Ona Beverly Hills Heights

Property class: 3.5

Choose dates to view prices

Photo gallery for Ona Beverly Hills Heights

A swimming pool with lounge chairs, palm trees, and a building with balconies in the background.
A large, white building with a symmetrical facade, multiple balconies, and a central entrance with steps.
A hotel lobby with a central seating area, a reception desk, and a view of the outdoor patio.
A courtyard with outdoor seating, palm trees, and a central building with arches.
A spacious room with a wooden floor, a blue sofa, a large potted plant, and a colorful abstract painting on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Sierra Nevada 1, Arona, Tenerife, 38650
  • Place, Playa De Los Tarajales
    ‪15 min walk‬
  • Place, Monkey Park
    ‪5 min drive‬
  • Place, Las Vistas Beach
    ‪7 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪14 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a woven basket, and a framed picture on the wall.

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom (2)

A hotel room with a large bed, two bedside tables with lamps, a woven basket, and a framed picture on the wall.

Apartment, 1 Bedroom (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a woven basket, and a framed picture on the wall.

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom (2+1)

A hotel room with a large bed, two bedside tables with lamps, a woven basket, and a framed picture on the wall.

Apartment, 1 Bedroom (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms (2+1)

A hotel room with a large bed, two bedside tables with lamps, a woven basket, and a framed picture on the wall.

Apartment, 2 Bedrooms (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom (1+1)

A hotel room with a large bed, two bedside tables with lamps, a woven basket, and a framed picture on the wall.

Apartment, 1 Bedroom (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom (1+2)

A hotel room with a large bed, two bedside tables with lamps, a woven basket, and a framed picture on the wall.

Apartment, 1 Bedroom (1+2)

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms (1+2)

A hotel room with a large bed, two bedside tables with lamps, a woven basket, and a framed picture on the wall.

Apartment, 2 Bedrooms (1+2)

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartments 2 bedrooms (2)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartments 2 bedrooms (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartments 2 bedroom (3)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartments 2 bedroom (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (4)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (5)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (3+1)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (4+1)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (1+1)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms (1+1)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (2+2)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (3+2)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (2+3)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (1+3)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (1+4)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Sea View

A hotel room with a large bed, two bedside tables with lamps, a woven basket, and a framed picture on the wall.

Apartment, 1 Bedroom, Sea View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Sea View (2)

A hotel room with a large bed, two bedside tables with lamps, a woven basket, and a framed picture on the wall.

Apartment, 1 Bedroom, Sea View (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom (3)

A hotel room with a large bed, two bedside tables with lamps, a woven basket, and a framed picture on the wall.

Apartment, 1 Bedroom (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Sea View (2+1)

A hotel room with a large bed, two bedside tables with lamps, a woven basket, and a framed picture on the wall.

Apartment, 1 Bedroom, Sea View (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Sea View (1+1)

A hotel room with a large bed, two bedside tables with lamps, a woven basket, and a framed picture on the wall.

Apartment, 1 Bedroom, Sea View (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Sea View (1+2)

A hotel room with a large bed, two bedside tables with lamps, a woven basket, and a framed picture on the wall.

Apartment, 1 Bedroom, Sea View (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Sea View

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View

  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View (1+2)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View (1+2)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View (1+3)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View (1+4)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View (2+1)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View (2+1)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View (2+3)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View (3+1)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View (3+2)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View (4)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View (4+1)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View (5)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View (3)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View (1+1)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View (1+1)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View (2)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View (2+2)

A hotel room with a bed, a desk, a chair, a mirror, and a ceiling fan.

Apartment, 2 Bedrooms, Sea View (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

APARTMENT TWO QUEEN BEDS ONE BEDROOM

  • Sleeps 10

APARTMENT THREE BEDS

  • Sleeps 10

APARTMENT ONE BEDROOM

  • Sleeps 10
  • 2 Large Twin Beds

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About the neighborhood

Arona

Within a short walk of Playa De Los Tarajales, Ona Beverly Hills Heights is within 2 miles (3 km) of Chayofita Hill. This 113-room, 3.5-star aparthotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.
View more Aparthotels in AronaOpens in a new window

What's nearby

  • Playa De Los Tarajales - 15 min walk - 0.8 miles
  • Los Cristianos Beach - 19 min walk - 1.0 mile
  • Monkey Park - 5 min drive - 2.1 miles
  • Chayofita Hill - 5 min drive - 1.2 miles
  • Las Vistas Beach - 7 min drive - 1.2 miles

Getting around

  • Tenerife South Airport (TFS) - 13 min drive

Restaurants

  • ‪Olive Garden Deli - ‬6 min walk
  • ‪The Vault Bar Tenerife - ‬8 min walk
  • ‪Buddies - ‬9 min walk
  • ‪Chicago’s - ‬6 min walk
  • ‪Smiles - ‬10 min walk

About this property

Ona Beverly Hills Heights

Ona Beverly Hills Heights features an outdoor pool, a children's pool, and a gym. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a library.
Each apartment is air-conditioned and features a kitchenette and a balcony or patio, and there's space to spread out with a dining area. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a coffee maker, a ceiling fan, and a safe. Housekeeping is available once per stay.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Spa services
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children's pool

Restaurants on site

  • THE SET Patio Bar

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable channels
  • Library

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Housekeeping available once per stay
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 113 units
  • Bicycle rentals
  • Garden
  • Reception hall

Policies

Check-in

Check-in time starts at 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

MastercardVisa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 100.0 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 5:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number A38083101

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Suites Beverly Heights Aparthotel Arona
Suites Beverly Heights Aparthotel
Suites Beverly Heights Arona
Beverly Hills Heights
The Suites at Beverly Heights
Beverly Hills Heights Excel Hotels Resorts
Beverly Hills Heights - Excel Hotels & Resorts Arona
Beverly Hills Heights - Excel Hotels & Resorts Aparthotel
Beverly Hills Heights - Excel Hotels & Resorts Aparthotel Arona

Frequently asked questions

Is a free cancellation option available at Ona Beverly Hills Heights?

Ona Beverly Hills Heights offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do around Ona Beverly Hills Heights?

This aparthotel is located in Arona within a short 14-minute walk of Playa De Los Tarajales. You'll also find Fañabé Beach and Las Vistas Beach within a short drive.

Is there a spa at Ona Beverly Hills Heights?

Spa services at the aparthotel include massages.

Does Ona Beverly Hills Heights have a casino?

No, Ona Beverly Hills Heights doesn't have a casino.

Is there an indoor pool at Ona Beverly Hills Heights?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Ona Beverly Hills Heights have a restaurant with a breakfast menu?

No, Ona Beverly Hills Heights doesn't have a restaurant that serves breakfast.

Does Ona Beverly Hills Heights allow pets to stay for free?

No, pets aren't allowed at Ona Beverly Hills Heights.

What is the closest airport to Ona Beverly Hills Heights?

The closest major airport to Ona Beverly Hills Heights is Tenerife South Airport (TFS), which is 9.4 mi away (13 minutes by car).

Ona Beverly Hills Heights Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 190 out of 368 reviews
Rating 8 - Good. 135 out of 368 reviews
Rating 6 - Okay. 30 out of 368 reviews
Rating 4 - Poor. 8 out of 368 reviews
Rating 2 - Terrible. 5 out of 368 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marckenceley

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was perfect so nice and clean area
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nigel

Liked: Cleanliness, check-in, communication, listing accuracy
Brilliant breakfast, helpful staff, top hotel with a good pool. Taxi service was also great. We would definitely book again. ❤️
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were fantastic and it was very clean
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Don

Liked: Cleanliness, amenities, communication
Friendly staff
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Alistair

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really nice place to stay. Great amenities, great staff, great breakfasts. The apartment we had was clean though definitely in some places you could see where things had become worn or in need of a little maintenence. Other than that I cannot complain. Would definitely stay here again and definitely recommend it.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a good location with friendly and helpful staff.
Stayed 5 nights in Jun 2025
Verified review

6/10 Okay

Julie

Liked: Check-in, communication
Hotel clean but very dated and the hill to get there not for faint hearted , not many bars around and the apartment one closed at 6
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ate out all the time, had a fabulous balcony qnd I would definitely return and recommend to family and friends.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, check-in, communication, listing accuracy
Even returning to this property in Tenerife year after year. Great pool, with a fantastic lifeguard - Viktor. Very quiet location at the top of the hill in Los Cristianos. I understand the rooms are being refurbished, which is probably needed. Reception staff were great as they managed to get us into one of our favourite apartments within the complex. Will be back next year.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, check-in, communication, listing accuracy
Our suite was really nice, very clean and bigger than expected, kitchen was well equipped and had a cleaning kit supplied free. The pool area was a good size and kept clean and tidy as was the patio bar area. Breakfast was served in the sister hotel next door, plenty of choice from fruit to full English and was included in the price. Overall we had a great stay and although the hills were a little tiering on the way back (that's what taxis are for) the 15 min walk down to sea front was easy.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, amenities, communication
Another return visit Great as always Easy check in not a fantastic room but huge 1 bed large living room just street view only here for 3 nights so no drama Victor the pool guy is fantastic no stupid o clock rush for beds
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Uliana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was just perfect!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Nitin

Disliked: Listing accuracy
Average experience.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, communication
Great set up, good how you are allowed to bring your own food and drink to the pool area.
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Hlib

Liked: Cleanliness, amenities, communication
it was perfect
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Connor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice area
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Jacqueline

Liked: Cleanliness, check-in, communication, listing accuracy
Great duplex apartment although the shower water in the main bathroom didn’t get particularly hot. It was no problem for both of us to use the en suite upstairs. Breakfast can be a bit busy so finding a free table can be a challenge but the food selection was good.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very enjoyable hotel and area. Our family enjoyed the meals and swimming. The staff was very attentive.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Maryrose

Liked: Cleanliness, room comfort, communication

Excellent place to stay

Excellent hotel food was brilliant for breakfast my daughter enjoyed the pool and music . Thr entertainment staff are excellent. Have been here twice now and will definitely stay again thank you !
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Kingsley

Liked: Cleanliness, room comfort, communication
Really great hotel really seamless with other Ona hotels. Great service
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Edyta Zaneta

Liked: Cleanliness, amenities, communication
evrything was perfect
Stayed 6 nights in Nov 2025
Verified review

6/10 Okay

Giuseppe

Liked: Communication
Disliked: Listing accuracy
Rooms in need of repairs/renovations. Signs of significant wear & tear. Basic housekeeping (sweep, towel change, bedding change) conducted every 3 days. Additional housekeeping (wash floors, wipe tables & furniture every 6 days. Daily housekeeping would be greatly appreciated.
Stayed 27 nights in Feb 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort, communication

Great family place

Great family place. Clean pools friendly staff
Stayed 7 nights in Aug 2022
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities, communication
Really nice hotel when I was able to check in at 17:00 it was quick and easy. Room was nice and spacious and very clean. Lovely pool area and the lifeguard was great with my young daughter
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Sandra

Liked: Cleanliness, room comfort, communication
All perfect
Stayed 6 nights in Oct 2025