10/10 Excellent
Dionilda Perez de
Traveled with partner
Nov 6, 2024
Liked: Amenities
Dionilda Perez de
Stayed 2 nights in Nov 2024
COOL HOUSE
3.5 star property
Hotel in Arauca with a 24-hour front desk
Choose dates to view prices
Photo gallery for COOL HOUSE
Reviews
6.66.6 out of 10
Popular amenities
- Kitchen
- Pet friendly
- Breakfast available
- Housekeeping
- Laundry
- Free WiFi
Explore the area
calle 17 # 21 - 43, Arauca, Arauca, 810001
- Simon Bolivar Park4 min walk
- Arauca Market Plaza6 min walk
- Las Toninas Aqua Park7 min drive
Room options
View all photos for Basic Double Room
Basic Double Room
- Sleeps 2
- 1 Queen Bed
View all photos for Executive Double or Twin Room
Executive Double or Twin Room
- Sleeps 2
- 1 Double Bed
View all photos for Deluxe Room
Deluxe Room
- 215 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Economy Double Room
Economy Double Room
- 129 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Comfort Room
Comfort Room
- Sleeps 2
- 1 Queen Bed
View all photos for Executive Room
Executive Room
- Sleeps 6
- 1 King Bed, 1 Double Bed and 1 Double Sofa Bed
About the neighborhood
Arauca
Located within a 5-minute walk of Simon Bolivar Park, COOL HOUSE is within a 15-minute stroll of Arauca Market Plaza. The 6 rooms at this 3.5-star hotel include kitchens, refrigerators, and microwaves.
What's nearby
- Simon Bolivar Park - 4 min walk - 0.3 miles
- Arauca Market Plaza - 6 min walk - 0.4 miles
- The Malecon - 7 min drive - 2.9 miles
- Las Toninas Aqua Park - 7 min drive - 4.2 miles
Restaurants
- Restaurante Bar Las Acacias - 14 min walk
- Tocc & Coffee - 6 min walk
- Pikarepa - 12 min walk
- Café Mocca - 10 min walk
- Boxes - 4 min walk
About this property
COOL HOUSE
Hotel in Arauca with a 24-hour front desk
Guests of COOL HOUSE enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a refrigerator in a common area and a communal living room.
Guests can expect free WiFi and 55-inch Smart TVs with satellite channels. Memory foam beds sport Frette Italian sheets and pillow menus, and bathrooms offer free toiletries. Other amenities include kitchens, refrigerators, and microwaves. Bathrooms are shared.
Languages
Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Offsite parking available (COP 10,000 per night)
- Onsite parking includes off-street options
Food and drink
- Weekday local cuisine breakfast available 4:00 AM to 11:00 AM for a fee: COP 23,500 for adults and COP 23,500 for children
- Coffee and tea in common areas
- Free daily manager's reception
- Snack bar/deli
Family friendly
- In-room full-sized refrigerator/freezer
- In-room kitchen
- In-room microwave
- Snack bar/deli
Conveniences
- 24-hour front desk
- Luggage storage
- Shared microwave
- Shared refrigerator
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Doorbell and phone notification
- Front entrance ramp
- No elevator (single-level property)
- Tile flooring in room
- Visual doorbell notification
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
More
- Communal living room
- Smoke-free property
Room amenities
Bedroom
- Down comforter
- Frette Italian sheets
- Hypo-allergenic bedding
- Memory foam mattress
- Pillow menu
Bathroom
- Detached shared bathroom
- Free toiletries
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 55-inch smart TV with premium satellite channels
Food and drink
- Blender
- Cleaning supplies
- Cookware, dishware, and utensils
- Dishwasher
- Full-sized refrigerator/freezer
- Griddle
- Ice maker
- Kitchen
- Microwave
- Toaster
More
- Access via exterior corridors
- Cleaning products are eco-friendly
- Desk
- Individual decor
- Individual furnishings
- Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- This property welcomes pets for COP 100000 per pet, per night, plus a one-time cleaning fee of COP 50000 and a deposit of COP 400000 per stay
- Pets may not be left unsupervised
- Certain rooms only, restrictions apply
- Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Fee for local cuisine breakfast: approximately COP 23500 for adults and COP 23500 for children
- Nearby parking fee: COP 10000 per night (7 ft away)
- Pet deposit: COP 400000 per stay
- Pet fee: COP 100000 per pet, per night plus COP 50000 one-time cleaning fee
- A kitchen/kitchenette is available for an additional fee
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
- Check-in: 3:00 PM
- Check-out: noon
- Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 186202
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a private host, not a professional engaged in trade or business.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
- Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
- There are no elevators.
Property is also known as
COOL HOUSE Hotel
COOL HOUSE Arauca
COOL HOUSE Hotel Arauca
Frequently asked questions
Is a free cancellation option available at COOL HOUSE?
COOL HOUSE provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.
How much does it cost to stay at COOL HOUSE?
As of May 21, 2025, prices found for a 1-night stay for 2 adults at COOL HOUSE on May 30, 2025 start from $33.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What's there to do near COOL HOUSE?
This hotel in Arauca is within a 10-minute walk of Arauca Market Plaza and Simon Bolivar Park. You'll also find Las Toninas Aqua Park and The Malecon within a short drive.
Is parking available on site at COOL HOUSE?
No, there isn't parking available at the hotel.
Does COOL HOUSE have a casino on the premises?
No, COOL HOUSE doesn't have a casino.
Will I find an indoor pool at COOL HOUSE?
No, there is no indoor pool at this hotel.
What amenities will couples enjoy at COOL HOUSE?
Amenities that appeal to couples at this hotel include a memory foam mattress, a kitchen, and a smart TV.
Are there hot tubs at COOL HOUSE?
No, this hotel doesn't have a spa tub.
Does COOL HOUSE have a restaurant with a breakfast menu?
Yes, COOL HOUSE serves breakfast (local cuisine) on weekday mornings for a surcharge from its snack bar.
Will COOL HOUSE allow pets to stay free of charge?
Although they can't stay for free, pets are welcome at COOL HOUSE for a fee of COP 100000 per pet, per night. A deposit of COP 400000 per stay is collected.
Are there connecting rooms at COOL HOUSE?
No, there aren't connecting guestrooms at this hotel.
Are there rooms with balconies that I can book at COOL HOUSE?
No, there aren't any guestrooms with balconies at COOL HOUSE.
COOL HOUSE Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 4 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 2 out of 4 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
6.8/10
Cleanliness
6.8/10
Staff & service
10/10
Amenities
8.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
6/10 Okay
Harold
Oct 4, 2024
Liked: Property conditions & facilities
Nice property but they do not honor the Expedia price. Don't book this hotel through Expedia
Harold
Stayed 4 nights in Sep 2024
4/10 Poor
rommel
Business traveler
Apr 22, 2025
Disliked: Cleanliness, staff & service
no me gusto
realmente es muy costoso para lo que es parece un hotel de paso en realidad hay mejores opciones por el mismo precio
rommel
Stayed 1 night in Apr 2025
6/10 Okay
Hugo
Business traveler
May 25, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sí, pero no.
Al llegar al hotel, me informaron que la habitación que reservé, no contaba con baño probado. Tuve que pagar un excedente que no representó ningún descuento o promoción como ustedes lo anunciaban en la plataforma.
Hugo
Stayed 1 night in May 2024