Hôtel du Palais de l'Isle

3.0 star property
Hotel with a bar, a short walk to Lake Annecy

Choose dates to view prices

Photo gallery for Hôtel du Palais de l'Isle

Suite Empereur | Balcony view
Daily buffet breakfast (EUR 15 per person)
Lake
Restaurant
Suite Empereur | In-room safe, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
13 Rue Perriere, Annecy, Haute-savoie, 74000
  • Place, Palais de l Ile
    ‪2 min walk‬
  • Place, Annecy Castle
    ‪3 min walk‬
  • Place, Centre Commercial Courier
    ‪9 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪38 min drive‬

Room options

Premium Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Room "Charme" with Double bed

8.0 out of 10
Very good
(23 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Suite Empereur

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

Suite Duc

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

Room "Charme" with Twin beds

  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

Economy Double Room

7.6 out of 10
Good
(9 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Signature Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Standard Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Annecy

Located in Annecy Old Town, Hôtel du Palais de l'Isle is next to Prison d'Annecy and Church of St. Francis. This 34-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services.

What's nearby

  • Palais de l Ile - 2 min walk - 0.1 miles
  • Notre-Dame-de-Liesse Church - 3 min walk - 0.2 miles
  • Annecy Castle - 3 min walk - 0.2 miles
  • Amours Bridge - 5 min walk - 0.3 miles
  • Centre Commercial Courier - 9 min walk - 0.5 miles

Getting around

  • Annecy Station - 9 min walk
  • Chambery (CMF-Chambery - Savoie) - 38 min drive

Restaurants

  • ‪Créperie Bretonne - ‬1 min walk
  • ‪Café des Arts - ‬1 min walk
  • ‪La Galejade - ‬1 min walk
  • ‪Chez Mamie Lise - ‬2 min walk
  • ‪Ô Savoyard - ‬1 min walk

About this property

Hôtel du Palais de l'Isle

Hotel with a bar, a short walk to Lake Annecy
Guests staying at Hôtel du Palais de l'Isle enjoy free WiFi in public areas and free newspapers. Offsite parking is available for a fee. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables.
Guests can expect free WiFi and TVs with satellite channels. Coffee makers, safes, and free toiletries are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator (28 inch wide door)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 11 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Frequently asked questions

Are free cancellation options available at Hôtel du Palais de l'Isle?

Hôtel du Palais de l'Isle provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hôtel du Palais de l'Isle?

As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Hôtel du Palais de l'Isle on Nov 2, 2025 start from $75.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hôtel du Palais de l'Isle?

This hotel is situated in Annecy Old Town, just steps from Lake Annecy and Palais de l Ile, and within a short walk of Annecy Castle. You'll also find Amours Bridge and Basilique de la Visitation less than a mile away.

Is parking available on site at Hôtel du Palais de l'Isle?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hôtel du Palais de l'Isle have a casino on the premises?

No, Hôtel du Palais de l'Isle doesn't have a casino.

Will I find an indoor pool at Hôtel du Palais de l'Isle?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hôtel du Palais de l'Isle?

Couples staying at this hotel will appreciate amenities like a bar and concierge services plus some guestrooms include river views.

Are there hot tubs at Hôtel du Palais de l'Isle?

No, there isn't a spa tub at this hotel.

Does Hôtel du Palais de l'Isle have a restaurant with a breakfast menu?

Yes, Hôtel du Palais de l'Isle serves buffet breakfast each morning for a surcharge from its snack bar.

Will Hôtel du Palais de l'Isle allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hôtel du Palais de l'Isle for a fee of EUR 11 per pet, per day.

Are there connecting rooms at Hôtel du Palais de l'Isle?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hôtel du Palais de l'Isle?

The closest major airport to Hôtel du Palais de l'Isle is Geneva International Airport (GVA), which is 27.9 mi away (38 minutes by car). Another top airport is Chambery (CMF-Chambery - Savoie), which is around 21.5 mi away.

Can I book a room with a balcony at Hôtel du Palais de l'Isle?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or city views.

Reviews

Hôtel du Palais de l'Isle Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 296 out of 645 reviews
Rating 8 - Good. 231 out of 645 reviews
Rating 6 - Okay. 77 out of 645 reviews
Rating 4 - Poor. 26 out of 645 reviews
Rating 2 - Terrible. 15 out of 645 reviews

Reviews

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in the heart of downtown and the view couldn't be beat!
Stayed 1 night in Oct 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and services. Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Irina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area is a bit small, so would not recommend to go there during busy hours. But other than that a very nice hotel, stylish -freshly renovated rooms, comfortable beds, amazing location
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, really friendly and helpful staff.
Stayed 1 night in Jul 2025

4/10 Poor

Rob

Liked: Cleanliness
Disliked: Amenities
This hotels pictures over sell the property. I had a premium double room which turned out to be very small. It was hot with ineffective air con, cramped with minimal storage and no windows in the bathroom or toilet. Very central location but annecy is so small its uneccessary to be that central. The 2nd nights staff offered to move us but the other rooms were barely any different. From what i can tell the developers have put too many rooms in one building. Nice staff but cant reccommemd the hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Atul

Traveled with partner
Liked: Amenities, property conditions & facilities
This hotel is centrally located. Right in the middle of all the restaurants, shopping. It is also conveniently located for the lake and bike hire places. All within easy walking distance. The bus station is about 15minute walk. The room we were gicen (48) was small and it seemed there wasn't enough ventilation and felt a bit stuffy. So I opened the window to allow fresh air. Unfortunately the windowsill was full of pigeon droppings. This was the reason for the low score. This could have easily been cleaned. Allsaid, this is not a bad hotel for a couple of nights. Centrally located and convinient for sightseeing.
Stayed 2 nights in Jul 2025

6/10 Okay

barbara

Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect location , comfy bed and good breakfast We loved both this hotel and Annecy so we will be back
Stayed 2 nights in Jul 2025

10/10 Excellent

Brent

Stayed 1 night in Jun 2025

10/10 Excellent

Clement

Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a room with a view of the rooftops and a little strip. It was lovely. Separate bathroom from shower was nice. The staff were helpful and they served an excellent breakfast with specialty coffees. Took care of my dietary needs (gluten and dairy intolerant) It was close to everything. Surrounded by canals and close to the lake.
Stayed 3 nights in Jun 2025

10/10 Excellent

Liza

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a night before my flight to Nice. I loved that free breakfast came with my booking and it was delicious. I wasn’t too happy about the “luggage storage” being in the reception area where breakfast is served but my belongings were fine. My room was clean and I had a stunning view of the canal. Would stay here again!
Stayed 1 night in Jun 2025

6/10 Okay

Sanket

Traveled with family and small children, Traveled with family
Hotel located in the middle of the old city which is a tourist spot and gets very busy during the day. Check-in was easy. Staff was friendly. Sofa bed was already setup. They had a impressive European style breakfast spread with fresh fruit, yogurt, eggs, cheese, freshly baked baguette, waffle, pancakes. The room was small, corridors were small, elevator was tiny. We got woken up in the middle of the night by an alarm along with our neighbors. It was a pleasant stay nevertheless.
Stayed 1 night in May 2025

2/10 Terrible

Christine

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property is riddled with BLACK MOLD. Do not stay here! My infant son became ill and suffered respiratory issues after staying here. It was all through the grout and in every corner of the bathroom, I couldn’t even use the shower out of fear of getting sick. You can smell it in the room as well. I spoke to reception and they did not even offer me a new room (though this wouldn’t have made a difference - it is throughout the whole hotel). The property manager is refusing to address the issue and is ignoring communication from me and from Expedia as well. We had to cut our trip short and leave France early due to my son becoming sick from the mold. Do not risk your health and risk ruining your trip - stay somewhere else!
Stayed 5 nights in May 2025

6/10 Okay

Sivan

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Sivan

Liked: Cleanliness, staff & service
The chambard room is too small we took another night in a bigger room. The location of the hotel is great and the staff is very friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Audra

Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2025

10/10 Excellent

Caroline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

Nice place. Great location right in the heart of Annecy old town.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

George

Stayed 3 nights in Apr 2025

6/10 Okay

Angela

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central hotel.

Great central hotel and close to main centre.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado y excelente servicio
Stayed 1 night in Apr 2025