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Cristal Palace Hotel

4.0 star property

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Photo gallery for Cristal Palace Hotel

Front of property - evening/night
Lobby sitting area
Superior Double or Twin Room | Minibar, in-room safe, desk, laptop workspace
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Via Firenze, 37, Andria, BT, 76123
  • Place, Andria Cathedral
    ‪10 min walk‬
  • Place, Borgomurgia House Museum
    ‪10 min walk‬
  • Place, Palazzo Ducale
    ‪10 min walk‬
  • Airport, Bari (BRI-Karol Wojtyla)
    ‪47 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, desk, laptop workspace

Classic Single Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Classic Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Triple Room

Minibar, in-room safe, desk, laptop workspace

Classic Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Classic Quadruple Room

Classic Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Classic Quadruple Room

  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Classic Double Room Single Use

  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Room, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Room, Connecting Rooms

  • 430 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed OR 1 Queen Bed and 3 Twin Beds
  • Free WiFi

View all photos for Business Double Room

Minibar, in-room safe, desk, laptop workspace

Business Double Room

  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Business Single Room

Business Single Room | Minibar, in-room safe, desk, laptop workspace

Business Single Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Business Triple Room

Business Triple Room | Minibar, in-room safe, desk, laptop workspace

Business Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Business Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Business Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Single Room

Superior Single Room | Minibar, in-room safe, desk, laptop workspace

Superior Single Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Double Room Single Use

Superior Double Room Single Use | Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room

  • Sleeps 4
  • 4 Twin Beds OR 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

About the neighborhood

Andria

Cristal Palace Hotel places you within a leisurely stroll of Palazzo di Citta and Andria Cathedral. This 40-room, 4-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Palazzo di Citta - 8 min walk - 0.5 miles
  • Andria Cathedral - 10 min walk - 0.6 miles
  • Borgomurgia House Museum - 10 min walk - 0.6 miles
  • Palazzo Ducale - 10 min walk - 0.6 miles
  • Trani Beach - 23 min drive - 9.2 miles

Getting around

  • Trani Station - 21 min drive
  • Karol Wojtyla Airport (BRI) - 47 min drive

Restaurants

  • ‪Good for Food - ‬5 min walk
  • ‪La Dolce Sosta - ‬7 min walk
  • ‪Pizzeria da Bruno - dal 1959 - ‬4 min walk
  • ‪Piazza Caffè Bistrot - ‬5 min walk
  • ‪Toochic School - ‬5 min walk

About this property

Cristal Palace Hotel

Guests of Cristal Palace Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. Valet parking is available for EUR 15 per day, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and free newspapers.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Minibars, free newspapers, and safes are also available.

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  • Air conditioning
  • Breakfast available
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The price is $88
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Covered valet parking on site (EUR 15 per day; includes in/out privileges)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Fenice

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 430 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: EUR 15 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristal Palace Andria
Cristal Palace Hotel Andria
Cristal Palace Hotel Hotel
Cristal Palace Hotel Andria
Cristal Palace Hotel Hotel Andria

Frequently asked questions

Are free cancellation options available at Cristal Palace Hotel?

Cristal Palace Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Cristal Palace Hotel?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Cristal Palace Hotel on Jun 11, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Cristal Palace Hotel?

This hotel is located in Andria, a short 11-minute walk from Palazzo Ducale and also 11 minutes on foot from Borgomurgia House Museum. You'll also find San Marco Sud nearby.

Is parking available on site at Cristal Palace Hotel?

Yes, covered valet parking is offered for EUR 15 per day with in/out privileges.

Does Cristal Palace Hotel feature a casino on the premises?

No, Cristal Palace Hotel doesn't have a casino.

Will I find an indoor pool at Cristal Palace Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Cristal Palace Hotel?

Amenities that appeal to couples at this hotel include 24-hour room service, a minibar, and slippers.

Does Cristal Palace Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Cristal Palace Hotel have a restaurant with a breakfast menu?

Yes, Cristal Palace Hotel serves free continental breakfast at La Fenice each morning.

Will Cristal Palace Hotel allow pets to stay free of charge?

Yes, pets stay free at Cristal Palace Hotel.

Does Cristal Palace Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Cristal Palace Hotel?

The closest major airport to Cristal Palace Hotel is Karol Wojtyla Airport (BRI), which is about 25 mi away.

Are there rooms with balconies that I can book at Cristal Palace Hotel?

No, there aren't any guestrooms at Cristal Palace Hotel that offer a balcony.

Cristal Palace Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 23 out of 74 reviews
Rating 8 - Good. 33 out of 74 reviews
Rating 6 - Okay. 15 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious clean no carpets. Only complaint shower water runs out onto floor
Stayed 1 night in Sep 2025
Verified

8/10 Good

bianca

Liked: Cleanliness, staff & service, amenities
The cleanliness was on point and the cleaning lady was really nice. Reception was alright, but I had to wait 2 days for someone to come and fix the shower cable, after I had told them 3 times. Even after the shower cable was ‘fixed’ though, there was still water coming out of the shower plate, which developed a small flooding each time I would shower. That, I had told them too. They did offer another room, but I was staying just for 3 nights, so I declined. Okay, in the overall.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

hernan

Liked: Cleanliness, staff & service, amenities
Tutto
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien place. Dommage Ûil soit mal insonorisé
Stayed 1 night in Aug 2025
Verified

8/10 Good

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, colazione buona e abbondante.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Ivano

Esperienza meravigliosa. Hotel pulitissimo, colazione super abbondante e fresca, personale gentilissimo e attento ad ogni esigenza. Siamo rimasti piacevolmente stupiti dall’accoglienza e abbiamo trascorso un bellissimo soggiorno. Struttura consigliatissima.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Saverio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faticosa solo la questione del parcheggio che non è disponibile in Hotel e viene pagato come extra con la macchina consegnata a loro. Per il resto tutto bene, molto cordiale il personale della colazione che è ricca e varia
Stayed 1 night in Jul 2024
Verified

8/10 Good

Dario

Liked: Cleanliness, property conditions & facilities
Ci sono stato una notte durante un viaggio di lavoro. Hotel abbastanza bello, tranquillo ad un prezzo onesto. Comodo il servizio di parcheggio nel loro garage, anche se, purtroppo, a pagamento.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, property conditions & facilities
Mi sono trovata benissimo. Personale gentile, elegante e molto professionale. Colazione buona, anche se mancherebbe qualcosa di tipico locale. Ma succhi e cappuccino eccellenti. Stanza pulita e silenzio di notte. Tornerò.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura moderna e ben tenuta, staff cortese e disponibile. Stanza molto pulita e confortevole bagno spazioso e letto molto comodo. Colazione dolce e salata con presenza di prodotti tipici locali. Bella posizione centrale ma riservata, servizio di parcheggio in loco con servizio di car valet. Consigliato.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situato al centro, molto pulito, personale cortese. Tutto perfetto
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

FRANCESCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Julio Vitorio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Da non tornare mai più

Bruttissima, personale antipatici.
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Non 4 stelle ma ottimo personale

Ci sono 4 stelle e 4 stelle. Si tratta di un albergo a Andria che non è proprio il massimo della modernità. Le stanze sono essenziali e l’arredo è un po’ vecchio. Sicuramente la situazione COVID non ha aiutato e dunque c’era un servizio essenziale sia a cena che a colazione. La nota davvero positiva è il personale, molto gentile e premuroso.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Cinzia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima accoglienza personale gentile e competente. Camera comoda e confortevole. Hotel pulito e elegante
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Hotel è in un'ottima posizione. La struttura è confortevole e pulita. Personale gentilissimo e disponibile.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buona sistemazione in centro Andria

Bella struttura, centrale, con parcheggio a pagamento, dieci euro,
Stayed 1 night in Jan 2020
Verified

8/10 Good

alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
positiva,reception efficiente,colazione da migliorare
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were in this area for a wedding and thought the pictures of Cristal Palace looked nice. We were very disappointed. The city is bleak, and the halls and rooms of the hotel are dark and sterile without any comfort or decoration. It reminded me of a hospital. They put a lot of work into making the photos online look much nicer than the actual hotel. I did not want to stay here at all, so we ended up paying for the hotel for two nights (the front desk did not offer any refund even though we left just ten minutes after arriving) and booking a lovely beachside hotel in Margherita di Savoia 25 minutes away. If you’re reading this, you should do the same!
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pulizia, disponibilità, peccato per l'aspiratore..

Abbiamo soggiornato per una notte in questo hotel nel centro di Andria in seguito ad un matrimonio. Grande punto a favore la reception 24/24 h che ci ha consentito di fare il check-in verso mezzanotte senza alcun problema. Sia il receptionist che il proprietario hanno mostrato grande disponibilità anche nell'accoglienza di una persona extra riadeguando la distribuzione nelle stanze. Hotel situato in prossimità del corso cittadino e quindi dei locali e della movida andriese. Nonostante l'aspetto anni 80, l'albergo si presenta bene e soprattutto con una pulizia impeccabile sia della stanza che della biancheria. Sono forniti accessori da bagno quali spazzolini, rasoio, saponette, shampoo e cuffia doccia. Stanze trovate con l'aria condizionata già in funzuone e comunque regolabile indipendentemente. Unico neo l'aspiratore non funzionante nel bagno cieco. Colazione continentale e periodicamente rimpinguata di cornetti. Check-out rapido. C'è la possibilità di parcheggiare all'interno al.costo di 10€, non ho però usufruito del servizio avendo parcheggiato all'esterno.
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Wir waren auf der Durchreise und nur eine Nacht im Cristal Palace Hotel. Das Zimmer war ruhig und das Personal aufmerksam. Valet Parking einwandfrei. Gute Basis um das Castel del Monte oder Trani zu besichtigen.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
We were just here for a night, arriving late from the airport and leaving early to go to Naples the next day. Very friendly and helpful staff. Old interior in the room and not a huge breakfast selection, but it had what we needed.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities
4 stelle nella norma, centrale e discreto nei comfort e nei servizi.
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Albergo che si presenta molto molto bene, personale cordiale e gentile e posizione ottima ci mancherebbe, il problema sono le camere e soprattutto il bagno, ci vorrebbe veramente poco per renderlo veramente bellissimo e si nota che non si fa quel salto di qualità che da un 4* ci si aspetta! Piatto doccia rovinato e rotto, idem per le crepe nel bidet e vicino il lavandino, bango minuscolo e camera fin troppo ampia... e poi le porte ancora con la chiave...mmmmmmmm
Stayed 2 nights in Apr 2019